Get Paid to Master Online Advertising While Enjoying Complete Autonomy and Freedom

  • Have Complete Freedom Over When, Where & How You Work
  • Put a Dent in the Universe – We Help Medical Research Succeed
  • Earn a Salary + Generous Revenue Share
  • Master One of the Most Profitable Skills in Business – Online Advertising

Here’s 4 reasons to consider joining Trialfacts as our Online Advertising Manager…

Autonomy and Freedom

At Trialfacts we are a team that wants it all. We are driven by the need for freedom and control. We believe in work/life balance, autonomy and results. We don’t have a holiday policy. Instead, you can take holidays whenever you want (and still get paid), or continuously travel. You set your own hours and decide where you want to work from.

We are a remote team, and communicate using tools like HipChat and Google Hangouts. You will not be required to attend endless meetings. But working remotely can be lonely, and we will be there to share the ups and downs, and help you blast through business and personal challenges along the way.

You will not be babysat, instead you’ll be judged purely on your results. You will be coached and guided, but you’ll be free to work however and wherever you see fit, as long as you can find a decent internet connection. We’ll hire you an assistant with relevant experience to ensure you’re not wasting your time on legwork and spending your time on your most valuable tasks.

At Trialfacts our most important asset really is our team. It’s a cliche but we pay more than just lip service to this concept – we invest in our people. You’ll have a regular coaching call with me (I used to offer coaching and consulting services, for which my clients paid me thousands of dollars to show them how to automate and grow their businesses – you can still see the sales page here. I no longer coach outside companies and entrepreneurs, but instead spend my energy coaching our team), where I’ll help you develop your skills and teach you the frameworks used to become successful in business and entrepreneurship.

As a member of a small team you’ll be exposed to many areas of the business. You’ll learn new marketing, advertising and business skills, and progress and build on what you already know. You’ll be exposed to constant variety in who we’re marketing towards and the different strategies that we adopt and utilize.

You’ll take part in our level-up system, where you spend a portion of your working time learning and honing your skills in the different essential areas of business. You’ll have access to courses, books and training programs paid for by Trialfacts.

Interested in entrepreneurship? Learn how a small and nimble entrepreneurial company operates. Acquire the skills necessary to successfully launch and run your own company. I’ll help you if you want to work on that on the side.

Everybody makes mistakes while they’re learning, but you’ll have a supportive team around you to accelerate your learning, and get paid at the same time. We help and support each other improve and grow, and tackle all kinds of issues, from productivity to work/life balance to personal fulfilment and whatever else comes up.

Put a Dent in the Universe

Trialfacts plays an extremely important role in contributing to medical research and driving humanity forward. Without us a lot of research would fail.

The number #1 problem faced by medical and clinical researchers around the world is finding (also called recruiting) enough volunteers and patients to participate in their clinical trials (also called medical trials or research studies). This is a huge problem because the type of volunteers required and the medical criteria each patient must meet is extremely specific. If the required number of volunteers or patients is not met the research is invalid, and most researchers do not have the marketing skills or experience to reach them. Trialfacts has a database of 25,000 volunteers and patients that want to participate in clinical research. We’re unique in that we are the only company that can solve this problem in a predictable way, consistently provides results, and provides a money-back guarantee.

It’s a pleasure to interact with researchers and take away their single biggest headache, and let them focus on what they do best, their research. Some of the areas of research we’ve helped includes a Malaria Vaccine, the breakthrough Cervical Cancer Vaccine, other Cancers, Diabetes, Depression, Anxiety, Libido, Insomnia, Memory & Mental Function, Weight Loss, Testosterone & Muscle Gain, Pain, Alcohol Consumption, Medical Devices, Diet, Vitamin D & Skin Cancer, and many, many more.

Be Rewarded

You’ll receive a small salary plus a generous revenue share for trials successfully recruited. The revenue share will form the bulk of your compensation. We only take on research studies we know we can successfully recruit. We have an extensive due diligence process we go through before taking on any research study. Your primary responsibility will be to ensure we follow through for studies where we know we can deliver. Each time we do, you’ll earn a handsome revenue share.

For the right person, there’s also the potential for the role to grow in responsibility and financial rewards.

Please note that this position will start out as a part-time trial (20 hours per week), with the option for the successful candidate to increase their hours up to full-time or somewhere in between if they wish. The trial period will last a minimum of two weeks, and perhaps as long as two or three months. The trial period will be paid, however as there will be a delay before the successful candidate will finish training, and therefore be able to receive revenue share, candidates should ideally be able to at least partially financially support themselves during the trial and training period.

What does a typical day look like?

You’ll have the flexibility and autonomy to plan your own working hours and day, but some of the activities your day might consist of are:

  • Ad Creation – You’ll be taking what we know about each research study, and creating Facebook ads, AdWords ads, and study information pages (like this and this) that go on our website.
  • PPC Campaign Management – You’ll be responsible for implementing, managing and optimizing the PPC campaigns for each research study. You’ll be responsible for measuring our cost to recruit each participant through our funnel, and ensuring that it’s coming in on target. Experience here is not necessary but will be an advantage. Candidates without PPC advertising experience should be prepared to learn a lot about this area rapidly.
  • Online Marketing – You’ll be involved in other types of online marketing, such as split-testing and improving our website, landing pages and participant recruitment funnel. You’ll also be involved in testing new marketing methods (eg. retargeting, social media strategies) to improve our participant recruitment performance as well as grow our participant database.
  • Client Management – You’ll be the main point of contact for clients we are advertising for. When these clients have questions or concerns about participant recruitment performance it will be your responsibility to respond to them.
  • Blog Article Writing – We’re rolling out a client education strategy. You may be asked to help out with some blog article writing, where the content/outline is provided to you.
  • Client Due Diligence – We have a well documented process we follow to ensure that we don’t over-commit and under-deliver – we only take on responsibility for studies we know we can successfully recruit. It will be your responsibility to perform the PPC advertising portion of this due diligence process.
  • Coordinate with our team – You’ll be liaising with Sam our Sales Manager during the handover process after we’ve won a new study involving PPC advertising, and with Matt about trials we’re also recruiting via our database.
  • Strategy Discussion – You’ll be expected to contribute to discussion and decision-making on strategic issues that affect individual clients or projects, as well as the overall business.
  • Skill Development – As part of our level-up system you’ll be provided with training and resources to improve your skills in important areas.
  • Other – We’re a small and nimble company, we’re constantly growing and evolving, and we often have to wear different hats. There will no doubt be other projects you’ll be involved with in helping the company grow.

What we’re looking for:

  • Someone who loves marketing and online advertising – this is the most important aspect of the position. You don’t have to be a marketing expert, or even have official experience, and you will be trained, but if you don’t love marketing and advertising and helping people achieve success then please don’t apply.
  • Good writing skills – from ad headlines to blog articles to emails communicating with clients, being able to write well is a must for any Trialfacts position, and especially this one.
  • Adaptability – In an entrepreneurial business we sometimes have to wear different hats. We’re looking for someone that takes ownership and wants to help grow our company. If you’re the kind of person who would rather sit back and say “that’s not my responsibility” then please don’t apply.
  • Someone who loves learning – We’re a team that’s driven by learning and improving. We’re looking for someone who wants to learn and develop their professional and business skills, and grow as a person.
  • Someone who takes responsibility – You’ll be judged and compensated based on your results. You will be coached and guided, but ultimately you will be responsible for your performance and consequently your compensation.
  • Can work at least 20 hours/week – This position is full-time, part-time (at least 20 hours per week), or something in between.

So you can better understand what it is like working with us, take a look at our team and what they think it’s like working with Trialfacts: http://trialfacts.com/meet-trialfacts-team/.

Summary

Yes! This position description is so long it needs a summary, so here’s the facts:

  • Choose your hourly commitment: The hours for this position are part-time (minimum 20 hours/week), full-time or something in between, depending on the preference of the successful candidate.
  • Work from anywhere: We’re a virtual team located around the globe. You can live anywhere or travel with this position. You will need a reliable internet connection.
  • Results-based environment: You’re compensated primarily based on your results. You will not be micro-managed, and you have the flexibility to set your own hours and work however you like.
  • Commitment to learning: We believe in continuous improvement and growth. You’ll be mentored, guided, and trained by Nick and our team, as well as external resources, courses and training programs.
  • Contribute something meaningful to the world: We make a lot of medical research possible that would otherwise fail, and remove the #1 headache faced by researchers in a predictable and reliable manner.
  • There will be a trial period lasting somewhere between 2 weeks and 2 months that will be part-time only.
  • Compensation will be a small monthly salary and a generous revenue share on trials you are responsible for that you hit your targets for. These targets are very realistic, as we go through a due diligence process and only take on work we know we can deliver on.

How to Apply

If you’re interested in this position, then please email me at nick@trialfacts.com with the subject “Advertising Manager Application – [Your Name]” and tell me briefly why I should consider you. Please also let me know how you heard about this position, and include in your application one way you would improve this PPC landing page. Feel free to also include any questions you might have.

Please note, you may find the application process differs a little from what you might expect. Although there will be Skype interviews, an interview alone is a poor way to assess a candidate, so I’ll also be asking you to complete a few short tasks. These tasks are quick and designed to be fun, but also to assess something about you. After each task I will let you know if you were successful in proceeding to the next round. If all goes well I’ll ask you to undertake a paid part-time trial to see if there is a good fit, before making a final decision.

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Technical Product Manager (100% remote)

What do we offer and what are we looking for

As our flagship product is growing in popularity we’re looking for an experienced Technical Product Manager to join our team to help coordinate our efforts going forward.

You’ll be a trusted and key member of our team, and this is (some of) what you’ll end up doing on a day-to-day basis:

  • You’ll become an expert in the product: Dradis Professional (btw, if you know where the “Dradis” name comes from, this *may* just be the perfect job for you!)
  • You’ll be in charge of coordinating the development roadmap and budget
  • You’ll assign tasks and keep track of progress to ensure we meet the deadlines we committed to.
  • You’ll work with our established users to ensure we always stay ahead of their requirements.
  • You’ll help our new users get the most out of our platform.
  • With your understanding of the product and the value it brings to our clients you’ll help us better document and market our product to future clients.
  • You’ll conduct screen-share demos of our platform with prospective clients.

This is a part-time position (10~20h/week) with an immediate start date to work 100% remotely.

Who we are and what we believe in

Security Roots is a self-funded software vendor that specialises in the ever changing field of IT security. Our tools help IT security experts focus on what they are best at (finding security holes) instead of spending time with project management overhead.

We’ve been in business for 5 years, always trying to grow a slowly as possible to make sure that our customers were front and center of every decision we made. Today we serve over 200+ clients in 31 different countries across the world.

We’re a team of humble and talented people who genuinely care about our craft, making sure each release of our product is the best release we can possibly make. And we believe that if our tools are great and our support is excellent, our clients will reward us with their continued business and trust.

We all love what we do, but we understand that there is more to life than work. We’re a fully remote team, working flexible-hours from around the world (Australia, Berlin, UK, Spain,…).

And last but not least, we most definitely have an appreciation for work-life balance.

About you

Ideally you’ve held a remote position before, or you’ve held a similar technical product manager role in a traditional organisation but now are looking to improve your work-life balance.

Comfort communicating with others verbally and in writing. You will be regularly contacting clients via email and dealing with your team to assign and track tasks, etc. You’ve got a friendly nature and know how to diffuse a difficult situation with grace.

You are organised, like to be on top of your responsibility and don’t let things slip through the cracks. You will be sure to include a quote from your favourite movie as part of your application

Benefits of working with us

Work anywhere – Work from anywhere, provided you have reasonable overlap with the team (roughly within Eastern business hours).

  • Flexible vacation – Take time off when you need it, we trust you.
  • No external pressures – Our users are king, we do what’s best for them. We’re self-funded, and don’t have any investors, so we can make the right decision for our customers without worrying about artificial deadlines or financial targets.
  • Autonomy – You will be given a lot of freedom to do what you think is right, without needing to explain every decision.
  • Meaningful work – You will take initiative and ownership to see things through to completion. We won’t micro-manage you. And your work will be measured by your results.

How to apply

Apply here: Yes, this is my dream job!

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Join our software’s Help & Support team (100% remote)

What do we offer and what are we looking for

 

We’re looking to bring a new person onboard for our Help & Support team. You’ll become an expert in all areas of our flagship product.

 

The bread and butter of the position involves:

 

  • Troubleshoot technical issues in Dradis and help developers diagnose bugs.
  • As someone on the front line, your understanding of the product and our users is incredibly valuable. You’ll regularly chat with the product team to make sure we’re getting it right.
  • Enhance and grow our online documentation tools.

 

Customer success is a big part of the role. You’ll work one-on-one with customers, helping them to get the most out of Dradis and won’t be shy of jumping on a live screen-sharing session, or schedule meetings to talk about unique use cases.

 

The types of stuff you’ll be dealing with:

 

  • Techie stuff: when people report bugs or are having trouble using Dradis, you’ll help them troubleshoot and re-create bugs for our development team
  • Taking care of people stuff: when people just want to chat or have a social media question, you’ll respond
  • Screenshare stuff: you may (occasionally) do a product tour or demo for a team that is thinking about starting using Dradis.

 

This is a part-time position with an immediate start date to work 100% remotely. You’ll be taking care of our customers and community for about 15-20 hours per week – Monday through Friday having a flexible schedule with reasonable overlap with normal US business hours.

 

Who we are and what we believe in

Security Roots is a self-funded software vendor that specialises in the ever changing field of IT security. Our tools help IT security experts focus on what they are best at (finding security holes) instead of spending time with project management overhead.

 

We’ve been in business for 5 years, always trying to grow a slowly as possible to make sure that our customers were front and center of every decision we made. Today we serve over 200+ clients in 31 different countries across the world.

 

We’re a team of humble and talented people who genuinely care about our craft, making sure each release of our product is the best release we can possibly make. And we believe that if our tools are great and our support is excellent, our clients will reward us with their continued business and trust.

 

We all love what we do, but we understand that there is more to life than work. We’re a fully remote team, working flexible-hours from around the world (Australia, Berlin, UK, Spain,…).

 

And last but not least, we most definitely have an appreciation for work-life balance.

 

About you

You speak technology as a first language and are great at teaching yourself new software and web applications. You are not afraid of the source code, and have some rudimentary knowledge of Ruby (or some other programming language) and are not afraid to use it!

 

Ideally you’ve held a remote position before, or you’ve held a similar technical support role in a traditional organisation but now are looking to improve your work-life balance.

 

Comfort communicating with others verbally and in writing. You will be regularly contacting clients via email and dealing with the rest of the team to squash bugs and solve user problems. You can de-escalate a tense situation with ease and you can slip the word “cylon” somewhere as part of your application form.

 

You’re passionate about support. You’re in it for the long haul, and you’ve been doing it for a while. This isn’t your first rodeo, nor is it a stepping stone. We’re looking for someone with experience and a serious knack for helping others.

Benefits of working with us

 

  • Work anywhere – Work from anywhere, provided you have 4 hours of overlap with the team.
  • Flexible vacation – Take time off when you need it, we trust you.
  • No external pressures – Our users are king, we do what’s best for them. We’re self-funded, and don’t have any investors, so we can make the right decision for our customers without worrying about artificial deadlines or financial targets.
  • Autonomy – You will be given a lot of freedom to do what you think is right, without needing to explain every decision.
  • Meaningful work – You will take initiative and ownership to see things through to completion. We won’t micro-manage you. And your work will be measured by your results.

 

How to apply

Apply here: Yes, this is my dream job!

 

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Agent-Front Desk – The Ritz-Carlton, Tysons Corner (15000LPV)

Agent-Front Desk

We make stories like this possible every day. Whether we’re helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, we’re proud to welcome our guests to a home away from home. Because at The Ritz-Carlton, we never forget that we are creating guests for life.

The Ritz-Carlton, Tysons Corner, located at 1700 Tysons Blvd, McLean, VA, 22102 currently has the following opportunity:

Agent-Front Desk (15000LPV): Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

We invite you to learn more about this position and apply at: https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=15000LPV

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Agent-Front Desk-Overnight – The Ritz-Carlton, Pentagon City (15000JYN)

Agent-Front Desk-Overnight

We make stories like this possible every day. Whether we’re helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, we’re proud to welcome our guests to a home away from home. Because at The Ritz-Carlton, we never forget that we are creating guests for life.

The Ritz-Carlton, Pentagon City, located at 1250 S Hayes St,, Arlington, VA, 22202 currently has the following opportunity:

Agent-Front Desk-Overnight (15000JYN): Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

We invite you to learn more about this position and apply at: https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=15000JYN

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Client Retention Specialist

We’re a looking for a Customer Success rock star to join our team and help our customers achieve incredible success! You’ll be responsible for consulting customers on the value of our marketing services and assisting them with questions via phone and email support when they want to cancel or quit the program. You’ll be expected to jump in and figure things out quickly. You’ll have to be insanely organized, detail-oriented, Rock Star Sales Experience, Be super nice, and excited to know you can make a very real difference every day in a rapidly-growing business!



Who we Are:

We are growing rapidly and have hired 10+ people on Odesk in the last 6 months for different positions. We are highly rated here on Odesk and now we are seeking an additional Customer Service agent to add to our team.



Mojo Video Marketing is highly decorated as the Marketers of the Year along with many other awards. This is a very special opportunity for someone who is focused on working with an amazing, high-growth company as a leader and a key part of Mojo’s continued success.



Mojo Video Marketing is a unique Marketing Software and Marketing Training Company that has helped customers in 22 countries and 70 different industries grow their businesses. Our flagship products include:



-Mojo Matrix: A Proprietary Video Email & Video SMS Software Program

-My Video Business in a Box: A Private Label Video Production Reseller Program

-Lead Generation Software & Mastermind



This position is dedicated to providing world class support for our flagship products and effectively managing our customer support department. We are looking for someone who enjoys helping businesses to reach greater levels of success and will do whatever it takes to ensure a positive result.



We have a team composed of customer service representatives, support ticketing personnel, copy writers, billing and invoicing specialists, and marketing strategists.



Responsibility as a Retention Specialist:

Maintain excellent knowledge of our portfolio of products and services in order to understand customers’ needs and express value.

Respond to incoming requests for cancellation of services and persuade our customers to remain with us.

Be hands on with HotSchedules products to investigate customer product usage and articulate value around best practices or how further use could solve a customer pain point.



Work with customers coming out of implementation and at other defined check points to ensure they are successfully adopting the software.

Execute on the cancellation process to ensure customers who do leave are appropriately documented, billing is terminated and the software is inactivated.

Analyze product data and create outreach tactics based on customers who have low product usage, return on investment or adoption triggered by certain defined indicators.

Create engagement assets that can be delivered to large groups of customers to create value via webinars, online community or other marketing campaigns.

Work across Sales, Customer Success, Accounts Receivable, and Implementation departments to share common themes to improve business processes to increase retention.

You are:



To have what it takes, you’ll need EXTENSIVE Sales background, tons of energy, enthusiasm, and motivation to deliver to the highest standards. You’ll need to be prepared to work hard and have a great team spirit and, if you do, you could be like one of the many team members who have advanced from within the organization. You are a fast learner and a self-starter. Do you have a keen ability to interface with customers, understand their needs and deliver a custom solution? YES, you are the person we are looking for!



Desired Skills and Experience:

Prior experience in a sales, Customer service, customer engagement, customer success or retention role.

Excellent oral and written communication skills

Applicants should be well-organized, able to balance multiple tasks, maintain composure under pressure



Qualifications:

Strong communication and relationship building skills illustrated through current or past work experience

Prior experience in Sales and Customer Retention

Fast learner, adept at understanding and articulating new technologies and corresponding value propositions

Energetic, creative, organized, and self-motivated

Only those with Sales background will be considered

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Concierge-Spa – The Ritz-Carlton, Tysons Corner (15000GB9)

Concierge-Spa

We make stories like this possible every day. Whether we’re helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, we’re proud to welcome our guests to a home away from home. Because at The Ritz-Carlton, we never forget that we are creating guests for life.

The Ritz-Carlton, Tysons Corner, located at 1700 Tysons Blvd, McLean, VA, 22102 currently has the following opportunity:

Concierge-Spa (15000GB9): Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

We invite you to learn more about this position and apply at: https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=15000GB9

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Supervisor-Front Office – SpringHill Suites Raleigh-Durham Airport/Research Triangle Park (15000EIP)

It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, located at 920 Slater Road, Durham, NC 27703 is currently hiring a Supervisor-Front Office.

Responsibilities include: Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activatin/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Secuirty of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

 

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=15000EIP

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

Connect and network online with us:
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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

 

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Marketing & Customer Service

If you’re a stay-at-home mom, a working mom, or an empty nester mom we’ll provide you with training to help you successfully work from home achieving YOUR personal and financial goals. You CAN have balance in your life with family as your first priority!

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3 Best Tips for Office Stress Relief

If you work in an office, you likely experience stress on a fairly normal basis! Working from home also brings another level of stress, since you have home items and a family to care for as well.
Finding ways to eliminate your worries and find office stress relief is very important to the health of you and your family. When you aren’t feeling well or you’re overwhelmed, it’s tough for you to be positive and helpful to others.

By acknowledging and taking action with the stress in your life, you’ll be better equipped to handle tough situations down the line. Take care of yourself with these tips for stress management in the office:

Natural Relief

There are a number of new, natural remedies for stress without the side effects or jitters. Bach’s Rescue Remedy comes in a dropper or in lozenge form, and it’s a homeopathic stress and anxiety remedy. This all-natural solution is become very popular, and many people report excellent benefits from using these remedies when stress hits. Another useful tool is to diffuse essential oils or something that smells pleasant, such as lavender, known for its calming properties . Chamomile tea is also very calming for the body and mind, and it’s a great way to boost energy midday.

Get Moving

Exercise has natural stress-reducing benefits that go well beyond the calorie burn. When you work from home, some good ideas would be to sit or do crunches on an exercise ball, use a mini trampoline for breaks, or take a brief walk around the neighborhood. Another great idea is to do some stretches, as this relaxes the body on a deep level. If you’re feeling extra stressed and serious, dance it out! Dancing is a fun way to release tension, and when you’re in the privacy of your own home, you can truly dance like no one is watching.

Schedule It

Schedule a massage for yourself! If you don’t like massages, schedule another treatment or treat that will allow you to relax. Although it can be tough to get out of the office during the week, be sure that you’re giving yourself enough care and attention. When stress hits, we often cater to ourselves last to get it all done, but if you’re not happy or well, this isn’t ultimately helpful to others. Be kind and gentle to yourself – schedule something fun or relaxing every so often to keep yourself balanced and on the right track.

Check out these other great articles about stress relief as a work from home professional. Also check out our current job postings for mom professionals.

(Image courtesy of freedigitalphotos.net)

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