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February 27, 2015 0 Comments

Technical Support Representative / Help Desk – Tier 1

Are you talented, responsible & conscientious, and want an opportunity for a career that offers flexibility? Are you re-entering the workforce, or want to work in an environment where work-life balance is taken seriously? If you have great Technical Support skills, and want flexibility in your career, this job may be for you.

RnD Interactive, an Online Marketing Agency focused on the needs of Car Dealers, is seeking an experienced Technical Support Representative. The ideal candidate enjoys customer interaction, is smart and resourceful in solving tough issues, and can communicate clearly and confidently to customers, while bridging technical communication accurately and concisely back to our internal team members.

Qualifications:

  • 1 or more years of experience providing Technical Support for Internet Users or Help Desk Support.
  • Ability to effectively communicate with customers about technical and marketing issues, including phone, email and live chat.
  • Strong active listening skills.
  • Ability to troubleshoot issues and provide enough information to support staff to solve customer issues.
  • Strong written, verbal and time management skills.
  • Passion for providing the best possible customer service experience.
  • Technical aptitude to follow explicit directions for servicing issues by type.
  • Experience to deftly navigate through menus and options on mobile and desktop devices and describe those actions verbally.
  • Ability to change system settings and product attributes via control panels and WYSYWIG interfaces.
  • Ability to act responsibly and professionally, demonstrating poise when faced with frustrated or unhappy customers.
  • Energetic and enthusiastic self-starter; comfortable learning new technologies; accountable and able to maintain strong work relationships within a completely remote work environment.
  • Career-focused – we want someone looking to advance.

Responsibilities:

The Technical Support Representative will report to the Director of Technical Services, and will work closely with other Customer Support Representatives, Account Managers and other Tech team members.

  • Resolve web-based and phone requests via customer support ticketing system, phone, and other tools
  • Provide support and routine maintenance across all RnD products
  • Participate in production of select internet marketing products
  • Provide support for internal projects, as needed
  • Utilize internal tracking tools to manage issues between Customers, Account Management, and Technical Support.

Working at RnD Interactive is a challenging and rewarding experience. All employees work remotely, and you must possess the ability to stay focused without the benefit of a traditional office environment.

RnD Interactive’s Culture

We’re a small company with big ideas and high standards. Things move fast, people wear many hats, and many processes are still evolving. In many ways, it is a “start-up” – we aren’t mired in years of useless tradition, our employees are an integral part of defining how we do business, and we’re small enough that personal relationships matter…a lot.

What does it take to be successful here? RnD wants employees who are:

  • the go-to person when a job needs to be done right
  • a reliable and flexible partner for objective-focused problem solving
  • a thoughtful communicator who seeks to understand others’ perspective
  • driven by improving their work product, efficiency, and effectiveness
  • resilient, show initiative, and are always part of the solution

Our ideal candidate will be able to clearly demonstrate these qualities in their previous work experience.

Responsible Flexibility – Culturally, RnD Interactive is more interested in working with responsible, conscientious, talented people than demanding long hours and a traditional definition of full-time employment. It is – of course – a priority to ensure that work is covered and schedules are predictable, and successful candidates exhibit a high degree of ownership for their responsibilities, strong communication skills, pro-active self-management, and a sense of personal pride in a job well-done.

For roles that can be flexible, we consider:

  • Work schedules with alternative start- or end-time, such as 9am-4pm or 11am-6pm (primarily as a set schedule, not ad-hoc)
  • Working around scheduling irregularities for specific days of the week or monthly recurring needs
  • A minimum hours per week, with the ability to flex up to 40 hrs/week, dependent on business and personal needs

The position is a full-time or flex-time position, and you must be available to work during our business hours of Monday thru Friday from 9:00 A.M. to 6:00 P.M. Central Standard time. You must possess a high-speed internet connection capable of supporting business VOIP services, or be willing to upgrade your service.

This position pays up to $18/hr, depending on experience, plus bonuses. There is some flexibility on minimum hours (30-40) and work hours.

Preference for candidates in CO, TX, & WA.

To apply, please send Cover Letter and Resume to recruiting@rndinteractive.com. Learn more about RnD Interactive by visiting http://www.rndinteractive.com

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February 22, 2015 0 Comments

Inside Sales Assistant

We are a professional services startup in Collaboration and IT space.. We are network of consultants. We also organize niche technology events. We are looking for someone with great communication skills, someone who can make 30 -40 calls a day. Download and filter candidates from the top websites. Speak to potential clients and fix appointments. Update CRM. Need someone to work 3 -4 hours a day..majority of which will be used to make and receive phones call and send emails. Balance would be used to update CRM and internal communication.

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February 1, 2015 0 Comments

Write a 100 Page eBook on Credit Repair

Write a 100 page eBook on Working from Home – for ladies who want to get started

1. Times New Roman, 12 point, single spaced, Microsoft Word

2. Things to include in the eBook

a. Resources for buying equipment
b. Types of Businesses that work for work at home programs (at least 10) example: blogging, ecommerce site, transcriptionist, ebook writer, etc. – NO MLMs, traditional startup businesses
c. Budgeting for startup
d. Ways to advertise your business
e. do you need a website, best ways to build a site (not free websites)
f. ways to balance traditional job while you build your business
g. marketing and media for your startup – places to get your startup recognized
h. create this with table of contents

 

The message in this as a start up is to motivate the reader to truly get started no matter where they are in life right now…

 

If this is truly a good piece at a fair price, I do have follow up work, so this truly can lead to ongoing collaboration.

NO FREEPLR ebooks aloud. Please your own writing. Give facts, numbers, examples, how-to’s etc.

Send me a sample of your work on this topic with your bid.

Need to finish in 1 week or less

The work of the eBook is the sole rights of BryceH Financial, LLC. You may not resell or use the contents of the book for any purpose.

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January 14, 2015 0 Comments

Appointment Setter – Entry-level Sales

Are you looking for work from home opportunities? We are looking for positive, dependable individuals to join our team!

Flexible hours and opportunities for bonuses.

This position is in our sales department.



Responsibilities:

Call our clients to schedule consultations

Great people skills

Able to be personable and engaging on the phone

Treat clients with respect

Able to create consistent results

Able to meet weekly quotas

Some sales involved



Amy Walker Consulting is a training company that assists women to balance business and family. Our business is growing fast and you want to be a part of it. Clients report doubling their sales, increasing their client base and better relationships in their personal lives. Amy Walker has trained for Keller Williams, doTERRA, Utah State Office of Education, UDOT, State Corrections Association, State Farm Insurance and public and charter schools. Visit www.amywalkerconsulting.com for more info.



Respond if you are:

Looking to earn money from home

Dependable

A team player

Teachable

Positive



Pay $8.50-10.50 per hour plus bonuses



Length of Employment: bonuses available after 3 months of employment

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Written by
December 7, 2014 0 Comments

Client Care & Team Support Virtual Assistant

Welcome!

We’re looking for a motivated, enthusiastic, happy, healthy and energetic individual to join our team on a part-time (as needed) basis. Our company is rapidly growing and this position has many opportunities, including advancement and training for the right candidate.

COMPANY AND MISSION

HeartFULL LLC is a personal empowerment and business training company, founded with the mission of helping people connect to their life vision, purpose, and values; make an abundant living through their passions and life purpose; and live full and joyful lives. We write and publish, offer coaching and training programs, and create live experiences that enable people to transform obstacles, access their personal power, and live with joy, pleasure, and fun.

THE POSITION – Client Care & Team Support Virtual Assistant

The key objective of the Client Care & Team Support is to be a world class

representative and reflection of the Emmeline Chang and HeartFULL brand. The

successful candidate understands that every action they take sends a message to our clients (both internal and external). She/he will understand that the first impression is a lasting impression and that our actions directly impact the bottom line of our company.

We are looking for the right person who can hold this position with maturity, elegance, a deep level of care and always looking for the best way to balance the needs of the clients and the business.

As an implementer, you will apply your passionate team player skillset, your ability to pick up and run with new technology and processes (in an ever-changing landscape) and your exceptional people skills to support the success of this fast-growing business. You will be responsible for completing all tasks that are assigned to you (project and ongoing tasks) in a timely manner and with a high level of care and accuracy.

Here’s what you’ll be doing:

Client care

  • Monitor, direct, and respond to company emails in a timely and professional “on-brand” way
  • Communicate with our valued clients about program details, dates, troubleshooting, etc.
  • Be the first point of contact and treat every interaction as the beginning of long-term client relationship (sales mindset)
  • Nurture these important relationships by providing world class client care
  • Schedule client sessions in Google calendar and other appointment booking systems
  • Create system for automated scheduling and reminders about client sessions
  • Set up and maintain system for client birthday and holiday cards, as well as thank-you and welcome gifts
  • Send welcome packets and coaching agreements to new clients
  • Act as a liaison to joint venture partners by scheduling appointments, sending promotional copy, and following up on whether promotions have been carried out as agreed

Editorial and research support

  • Proofread newsletters, program guides, and other materials, ensuring that all materials are accurate, error-free, and stylistically consistent
  • Format handouts according to pre-designed templates
  • Research blogs and websites where HeartFULLives Coaching articles can be submitted
  • Research potential partners for joint ventures and cross-promotion

Administrative support

  • Post pre-approved copy on Facebook, Twitter, and LinkedIn
  • Update web pages using WordPress
  • Set up Instant Teleseminar links and other audio links according to company process
  • Set up sales pages using LeadPages
  • Edit and create autoresponders in MailChimp
  • Edit or set up surveys in SurveyMonkey
  • Make travel reservations
  • Create processes to streamline and systematize administrative work
  • Perform set daily, weekly, monthly tasks as set out by Emmeline
  • Assist in other administrative tasks as needed

The IDEAL PERSON for this role is/has

  • At least 2 years of applicable experience (and/or training) in the areas outlined above
  • Warm and friendly, with good people skills
  • A+++ English-speaking oral and written communication skills. Our “brand voice” is connected, friendly and engaging. You must be able to write warm, connected (yet direct when needed) email replies. If writing is not your “strong suit,” this position is not for you
  • Strong editorial skills. Knowledge of editorial and proofreading markups a plus
  • Detail-oriented with a perfectionist streak, a high level of accuracy is a must in this role. If details are not your “strong suit,” this position is not for you
  • Driven to complete tasks in a timely manner, with the aim of having a completed to-do list at the end of each day
  • A strong understanding of technology and various industry standard programs, but more importantly, the ability to pick up and use new technology quickly, independently, and without formal training
  • Self-motivated and able to work with little to no supervision
  • Takes initiative to solve problems and develop systems to improve efficiency.
  • Some HTML knowledge is an asset
  • The ability to understand and communicate the brand message in all pieces of communication that leave the office
  • Team player who can follow instructions
  • Strong connection with the mission and purpose of the business

Straight up: Do NOT apply if

  • Your schedule is already loaded with clients and you are strapped for time
  • You do not have a strong writing and editorial background
  • You are not a “details” person
  • You miss deadlines or return deliverables late
  • You are not good at picking up new technology quickly

We have fun AND we are very serious about our mission and the quality of our work. This is a fantastic opportunity for the right person.

COMMITMENT AND COMPENSATION:

We’re a virtual company, so you can work from anywhere in the world! However, you need to have your own equipment and capability to work from your own home office.

You should be available during normal business hours (M-F, 10am-6:30 pm) Eastern Time. Work on evenings and weekends will be required from time to time in order to meet deadlines.

This position requires a commitment of 5-7 hours per week to start. If you’re excited about growing yourself with an awesome company that is up to big things, this is the position for you! This is NOT the position for you if you’re trying to sneak some extra hours into an already-full schedule or ultimately want to build your own empire.

Pay is monthly at $500-600 month for 20 hours of work per month with additional hours billed at $22-25/hour, depending on qualifications. (All required tasks are expected to be completed in the given time frame and all extra hours MUST be approved in advance. Increases in pay and hours will be discussed after initial 90-day trial period is complete.)

Additional benefits include possible performance-based bonuses, working from home, flexible hours, an energizing, possibility-oriented atmosphere, and regular contact with smart, dedicated, and inspiring people in the internet marketing, coaching, and personal growth industries.

About Emmeline Chang, Founder of HeartFULL LLC

Emmeline Chang is a writer and coach. As the founder of HeartFULLives Coaching, she helps people connect to their life purpose, build passion-based, profitable businesses, and design lives they love.

Emmeline has helped clients dramatically increase their business income. Successfully transition to their dream careers. Transform fears of marketing and bring on more clients. Stand in their worth so they can ask for and receive more money. Design their work so they make great moneyandhave time for their families and themselves. Bring play,fun, and pleasure into their business and everyday lives.

Emmeline has an AB from Princeton University and an MFA in writing from Columbia University. As a writer, she has published and taught literary fiction, run a writing and editing business for ten years, and led a copywriting team at a top Madison Avenue ad agency. For the past two decades, she has also trained in business success, coaching, and a number of transformational modalities. As a coach, she combines a deeply practical understanding of success in “the real world” with an awareness of the emotional and spiritual underpinnings that make success possible. Drawing on practical outer tools (business practices, branding and advertising savvy) and deep inner tools (body-centered emotional processes, transformational work)—as well as a passion for play and ritual—Emmeline helps clients design businesses and lives that reflect their passions and priorities…and pay them back with fulfillment and financial freedom.

Above all, Emmeline is committed to empowering people to live fully and passionately, do work that is aligned with their vision and values, and create abundant income while living with joy, play, and pleasure.

How to apply

To apply for this position, send an email per the instructions below with answers to the following questions. Please do not skip any questions.

Any applications that do not follow these instructions exactly will automatically be deleted from consideration.

1. How does your background and experience fit the requirements for this role? (Be sure to include any specific trainings or skill sets that would provide extra value for this position.)

You can provide a cover letter and resume, a link to this information on your website, an online resume, or a complete list of your past work experience in the email itself. Whichever method you choose, please make sure to address the question completely.

2. Why does this opportunity interest you?

3. Why do you think you’re great for this position?

4. Share up to three examples of past experience that best demonstrate how you can excel in the role of Client Care & Team Support Virtual Assistant.

5. What are the top three characteristics you have that we should consider when reviewing your application?

6. Listen to the audio at http://ds1.downloadtech.net/cn1086/audio/743810726584330-001.mp3, type the question into the body of your application email, and provide your response. (Note: The audio takes a few seconds to kick in.)

7. What are your own goals for 2015 and beyond, and how does this opportunity fit those goals?

To submit your application, send an email to hiring@emmelinechang.com with the subject line “Application for Client Care/Team Support Virtual Assistant position.”

The deadline for applications is December 12, 2014. We’ll be reviewing applications the week of December 15, 2014, and short list candidates will be selected at that time.

All candidates who make the short list will be required to complete an assessment and a few sample tasks so we can see your brilliance in action.

Our goal is to hire someone by the end of the year and begin work in January.

Have a wonderful day, and thanks again for your interest in this position!!

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December 3, 2014 0 Comments

Accounts Payable – Entertainment Company

Our company is one of the leading film financing, sales and distribution companies in the world. We are a fast paced and growing company with a collaborative and exciting culture. Centrally located near The Grove and Beverly Center in Los Angeles. We are in need of a detail oriented accounts payable specialist who would be willing to work 3 days a week. Duties: – Process all accounts payable – Track open vendor balances – Update vendor information – Basic journal entry and account reconciliation Skills: – Proficient in QuickBooks & Excel – Past accounts payable experience

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October 30, 2014 0 Comments

Project Manager

Project Manager for a super awesome group of businesses!

 

In our opinion, there are two sides to being a stellar project manager- managing projects and managing people.  We’re looking for someone who is absolutely INCREDIBLE at both!

 

About You

 

So, let’s start by talking about you.  You are outrageously organized – color coding, folders and systems are the stuff of dreams.  Taking an idea and turning it into a timeline of clear deliverables actually sounds like a fun day to you!  You are incredibly skilled at both micro and macro thinking – making sure the big picture is always moving forward by way of all the tiny details that need to get done.

 

You also love people – you’re a natural mentor and sounding board, and knowing that you helped someone else succeed gives you enormous satisfaction.  You love coaching people to do their best, seeing people’s strengths and talents and drawing it out of them even more.  You naturally pick up on subtle team dynamics and are able to proactively jump in to assuage a concern or just offer a few words of encouragement.  You are an incredible problem solver – you are strategic, clever, proactive, and quick on your feet.  You’ll be the go-to person when we’re trying to figure out a sticky issue.

 

You love collecting data from the people you work with so you can have a window into what is working well and what needs to be improved.  These numbers and charts get you very excited!

 

You are extremely resourceful and great at playing detective – you can unravel any problem and figure out what’s really going on, what the missing pieces are and go out and find them.

 

You do NOT thrive on being micromanaged and love to be given the freedom to excel in your job.  Being your own boss within an organization is a dream come true for you.  You are open, direct, and straightforward.  You believe that honesty, awareness, and ownership are the direct routes to problem solving.  You’d rather not play the “blame game,” but instead just correct the issue and keep moving!  You are a solution-based thinker who investigates why things went wrong with the goal of improving the process.  You believe that a process problem lies at the root of every problem.

 

It is pretty impossible to faze you and you’re able to take a hit and keep rolling – your goal is to get it done, even if the path that gets there isn’t quite the one that you anticipated!

 

 

 

About This Role

 

You will be the overall project manager for one established brick and mortar business and multiple small online businesses and keep everyone on track, orchestrating focused movement and growth in each.

What does that mean?  That you will be the grand central station for all of our projects.  You’ll break down our goals into deliverables, hand them off to the right people or find the right people, and then make sure everything is on track and getting done on time, doing research along the way.  You’re the go-to person for questions, resources, or whatever our teams need to get the job done.  You are the hub that relays to the common resources – bookkeeper, web designer, etc., even the owners sometimes.  You are excellent at translating big ideas into projects, from figuring out the master plan to figuring out exactly which details need to be executed when.  You’ll be our “virtual office manager” handling HR types of tasks like managing payroll, overseeing restocking orders, bills, and interfacing with our bookkeeper to keep tabs on finances and taxes.  You will be the one managing the key performance indicators – setting up ways to record the stats, delegating who keeps which numbers, creating the charts for sharing, and often making the decisions to fine tune actions to create the best possible outcomes.

 

Basically you are the one who keeps our offices humming every day.  You will keep our teams happy and our projects on time.  You will be instrumental to taking this all to the next level and be the one overseeing the doubling of employees and outsourcing resources.  You have experience and knowledge working with virtual outsourcing companies and know how to choose a perfect VA for any project.  We are part virtual and part at several locations.  This means you will be working from your home office, though if you are located in the Chicagoland area, in person meetings would be a great added bonus.  This means you get all this best parts of interacting with a super fun group of teams, with none of the commute and cubicles!  Although your day to day will sometimes involve working closely with our small teams, you need to be the kind of person that enjoys working from home and managing their own time.

 

Some of your tasks will include:

            Translating big ideas into projects, deliverables, and timelines

            Take loose systems and creating a written and/or video process, finding and filling in gaps where needed

            Working with everyone on our teams to determine their top 3 monthly goals, then tracking progress/success on those goals

            Work the balance of getting the most from each employee and adding amazing team members as we take on new things

            Facilitating weekly and daily team meetings as needed

            Oversee the development of a series of new websites and social media elements being the interface between web designers, marketing, the different businesses as well as the idea generators

            Overseeing the new course content creation – developing and working with a new team to break down the course, put together the materials, and make it live and functional for customers.

 

This is a 40/hr a week contract position that will convert to full-time salaried work with bonus potential.  You will be working independently from your own home.

 

 

 

 

 

Why does joining and heading up our team appeal to you?

 

Describe your dream job and how this fits within you career plans.

 

When dealing with people in general, what would you say other people say about you?  Easy going, in charge, creative, loving, open-minded, adaptive, joyful, analytical, fun loving, flexible, hard working, task-master, driven, pushy, fair, curious, motivated, etc.

 

There are 4 treatment rooms.  Two are for chiropractic and two are for massage.  During one week there are 150 chiro appointments with an average of $200 per visit and 30 massages at $95 a massage.  Each of these rooms produce how much income for the clinic per week?  What do you, as a manager, think of this?

 

Sales are down in one of the stores.  It looks like more than just an odd week.  What actions would you take?

 

One of the doctors is having problems finishing his notes in a timely manner influencing collections and the productivity of the rest of the staff.  How would you handle this situation?

 

What are your favorite inspirational books, authors, people?

 

One of the owners calls with a great new idea!  Another mini site to get online, video product to create and shoot, and marketing process to run through and you had a full schedule already.  What do you think?  What do you do?

 

In the clinic, billing out is averaging $250 a visit.  Collections are averaging $160 a visit.  What would do about this?

 

Everyone is caught up in the day to day and it seems like the marketing schedule is being ignored.  How would you handle this?

 

Explain your personal experiences with hiring and firing people working with you.

 

What are your favorite ways to encourage the team members working around you?

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Written by
October 27, 2014 0 Comments

Maintain Your Home-Based Business & Your Sanity During the Holidays

As a mom and home-based business owner, you probably feel like one of those circus performers who can keep a dozen plates spinning on sticks all at once. It can be challenging from day to day, but most of the time you are pretty good at keeping your plates in the air. However, add the upcoming holiday season to the mix—which, of course, includes shopping, decorating, incoming guests and kids bouncing off the walls with anticipation—and it might seem like those carefully balanced plates will all come crashing down.

Fortunately, we have some work life balance tips to help. With some planning and preparation, you can make it to 2015 without losing your business or your sanity.

Adjust Your Schedule and Your Expectations

Accept the fact that your usual schedule will be disrupted for awhile. Once you’ve accepted this, look for pockets of time during the day and night to fit in shorter spurts of work. For example, if your kids are watching “How the Grinch Stole Christmas” for the thousandth time and dinner’s in the oven, head to your computer and knock out some emails or invoices. If you are an early bird, set your alarm an hour or so earlier and try to crank out some work before the kids and company get up. If you are more of a night owl, work a little after the kids go to sleep to catch up on some of your projects.

Prioritize and Push Back

Schedule some specific times and activities with your family and guests during the holiday season, and post the calendar in a place where everyone can see it. Whenever possible, schedule things to do during the times when you wouldn’t normally be working anyway—that way, you won’t feel as stressed out about missing work time, and you can really focus on your kids. You could swing by your local coffee shop for hot cocoas to go, and then drive around your neighborhood looking at lights.

Also, try to push back at least some of your work and deadlines into January. Chances are good that many of your clients are also trying to juggle their lives and the holiday season, so depending on what type of at-home work you do, it may be possible to reschedule at least some of it until early 2015.

Shop Online

If your to-do list is already three pages long, you might wonder how you’ll find time to get to the mall to shop. You don’t have to fight the crowds and parking lots to get toys and gifts for everyone on your “Nice” list. Pour yourself a cup of coffee or a glass of wine, put on your comfy flannel jammies, and when the kids are asleep, take care of your holiday shopping online. Walmart always has some great Black Friday deals and it seems like every online retailer offers shipping deals this time of year. If you are planning on sending out holiday cards, you can also upload photos to sites like Snapfish or Shutterfly and order them from there.

With these work life balance tips, you will be able to skate through the holidays having a fun and relaxing time with your family.

Check out these other great articles about productivity / time management as a work from home professional. Also check out our current job postings for mom professionals.

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October 3, 2014 0 Comments

Marketing Administrative Assistant- Sonoma County, CA. 96% virtual

This job does have to be local because we need to meet weekly to exchange files.

JOB DESCRIPTION: Marketing Administrative Assistant

 

Qualities:

  • Enjoys managing lots of small details and able to be in a high paced environment
  • Comfortable working in virtual office with team members all over the country and proactively reaching out to get support, training and connection
  • Enjoys working with systems and documenting processes
  • Feels comfortable responding back to clients and social media followers and emails representing the CEO.
  • Able to identify potential problems and offer solutions
  • Appreciates timelines, deadlines and is willing to do whatever to takes to get what they need to get the job done
  • Able to think quickly and find solutions and alternatives to a wide array of situations
  • Enjoys proofreading and editing of correspondence
  • Passionate about technology and self-directed learning of new technologies via manuals, watching instructional videos, reading forums, or seeking out answers online
  • Has excellent written and verbal communication skills
  • Passionate about the personal/professional growth industry, marketing and customer service
  • Loves to drive projects to completion
  • Is passionate about providing an exceptional customer experience

 

Duties:

  • Assist the CEO in various administrative tasks, including inputting of notes, creation of documentation, entering data in quickbooks, and putting together bi-weekly newsletters.
  • Have weekly meeting with CEO and bring questions and ideas to the table about how we can better support our clients, improve business processes, etc.
  • Monitor all incoming customer service emails and prioritize which need to be answered in which order
  • Provide positive support for prospects, clients, and team members
  • Proofread and correct mistakes in emails, documentation, websites, etc.
  • Management of multiple projects including data entry, membership site management, and client database management
  • Manage and update client information in membership site and email management system.
  • “Drive” calls/webinars using Instant Teleseminar and other software during promotional calls and teleconferences
  • Schedule appointments via Time Trade, integrating with Google and Outlook calendars
  • Enter business card contact information into outlook and/or email management system
  • Post recordings of training calls and course calls in the learning system(s)
  • Edit and format documents in Word using tables and graphics
  • Create .pdf documents using Adobe Acrobat
  • Contribute ideas to the team for improving the client experience
  • Transcribe audio recordings
  • Create reports and measure results of activities as needed
  • Input client notes into online system
  • Input invoices and expenses into Quickbooks
  • Set up speaking events for the CEO; research possible speaking opportunities
  • Manage ezine publication
  • Manage promotional calendar and social media promotions
  • Special projects, as needed

 

 

Required skills:

  • Entrepreneurial – manages self, workload and responsibility with little required oversight from CEO
  • Comfort with technology in general, and specific proficiency with Google calendar, Google docs and spreadsheets, MS Office tool suite, email programs, web browsers
  • Highly proficient in writing, proofreading and editing
  • Over 3 years experience in customer service in a customer-facing role and/or as a virtual assistant
  • Data entry, typing 45-50 WPM
  • Detail oriented and extremely organized and timely
  • Experience managing projects with several things going on at once
  • Excellent phone skills, people skills, and extremely positive can-do attitude
  • Can “get up to speed” in a new environment very quickly, learning the process, procedures, products and players on the team
  • Proactive and detail oriented — take things on quickly, get it done right and meet deadlines

 

Accountabilities:

  • Ensure that clients and prospects feel really well supported and cared for
  • Acquire a firm understanding of all the things going on in the business so that you can answer all questions correctly on your own
  • Ensure that all clients are scheduled for the month.
  • Ensure online notes are maintained accurately and quickly
  • Manage tasks so that they are completed on time and reported as completed immediately(i.e. the CEO doesn’t need to ask or remind you if a task is completed)

 

Experience with the following is a “plus”:

· WordPress

· Instant Teleseminar

· Adobe Connect and/or Live Stream Technology

· TimeTrade

· Powerpoint, Excel, Word, Outlook

· Quickbooks

· Pic Monkey and/or Adobe Photoshop

· Mind Manager

 

This position is a contract position and may vary in the number of hours with the minimum being 10 hours a week and top being 15 hours a week. May work into larger role with more hours.

 

 

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September 22, 2014 0 Comments

Social Media Manager

Looking for a social media manager with excellent grammer, spelling, communication and creative skills to manage my own Blog, Facebook, Twitter, LinkedIn, Google+, and YouTube platforms.You must be timely and responsive.

My agency is narrowly niched to offer online marketing campaigns and strategies for law firms and public agencies. Because these regulated industries are very selective and cautious in their online visibility and communications, I must also be precise with my online messaging and visibility. Working with my list of reputable authority resources, I welcome anyone with additional creative and progressive strategies. Looking to create a balance between reliable and conservative messaging with creative and exciting “outside the box” content for the legal industry.

I am also preparing to launch an online program for law firms in the next month and will need a drip campaign we can brainstorm about together to be rolled out before-hand on all platforms in the most strategic way.

+ If you also have great graphic skills (Adobe Suite AI, PSD, etc) or other similar tools to create visuals to accompany content, this is a huge bonus which would reflect in hourly or project compensation.

Please forward links to any past/ongoing online campaigns, strategies, platforms you have worked on in the past and give brief description of scope/goals or other you feel is relevant.

Thank you!

 

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