Written by
June 7, 2018 0 Comments

Client Care + Team Support VA

Welcome!

We’re looking for a motivated, enthusiastic, happy, healthy and energetic individual to join our team on a part-time (as needed) basis. Our company is growing and this position has many opportunities, including advancement and training for the right candidate.

 

 

COMPANY AND MISSION

HeartFULL LLC is a personal empowerment and creativity/success development company, with the mission of helping people do their creative work, create lives they love, and make money with their creativity. We teach “Creative Witchery,” helping people access the magic of creation in order to realize their visions. We write and publish, offer coaching and training programs, and create live experiences that enable people to transform obstacles, access their personal power, and reach their goals.

 

 

THE POSITION – Client Care & Team Support Virtual Assistant

The key objective of the Client Care & Team Support is to be a world class

representative and reflection of Emmeline Chang and the HeartFULL/Creative Witchery brand. The successful candidate understands that every action they take sends a message to our clients (both internal and external). S/he will understand that the first impression is a lasting impression and that our actions directly impact the bottom line of our company.

 

We are looking for the right person who can hold this position with maturity, elegance, a deep level of care and always looking for the best way to balance the needs of the clients and the business.

 

As an implementer, you will apply your passionate team player skillset, your ability to pick up and run with new technology and processes (in an ever-changing landscape) and your exceptional people skills to support the success of this fast-growing business. You will be responsible for completing all tasks that are assigned to you (project and ongoing tasks) in a timely manner and with a high level of care and accuracy.

 

 

Here’s what you’ll be doing:

Client care

·      Monitor, direct, and respond to company emails in a timely and professional “on-brand” way

·      Communicate with our valued clients about program details, dates, troubleshooting, etc.

·      Be the first point of contact and treat every interaction as the beginning of long-term client relationship (sales mindset)

·      Nurture these important relationships by providing world class client care

·      Schedule client sessions in Google calendar and other appointment booking systems

·      Maintain system for automated scheduling and reminders about client sessions

·      Set up and maintain system for client birthday and holiday cards, as well as thank-you and welcome gifts

·      Send welcome packets and coaching agreements to new clients

·      Act as a liaison to joint venture partners by scheduling appointments, sending promotional copy, and following up on whether promotions have been carried out as agreed

 

Editorial and research support

·      Proofread newsletters, program guides, and other materials, ensuring that all materials are accurate, error-free, and stylistically consistent

·      Format handouts according to pre-designed templates

·      Proofread and maintain quality control on sales pages, web pages, and other internet marketing materials

 

Administrative support

·      Post pre-approved copy on social media platforms (Facebook, Twitter, LinkedIn, etc)

·      Update web pages using WordPress

·      Set up Zoom webinars, Instant Teleseminar calls, and other virtual events according to company process

·      Set up sales pages using ClickFunnels

·      Edit and create autoresponders in Simplero

·      Set up order forms, affiliates, etc in Simplero

·      Edit or set up surveys in SurveyMonkey

·      Create contract templates in Adobe Document Cloud

·      Do light editing on audio and video files (splicing files together, cutting off dead space at the beginnings/ends of recordings, adjusting voice volume, etc)

·      Make travel reservations

·      Create processes to streamline and systematize administrative work

·      Perform set daily, weekly, monthly tasks as set out by Emmeline

·      Assist in other administrative tasks as needed

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Written by
June 6, 2018 0 Comments

Finance & Operations Manager

Background

We aim to change the way maternal healthcare is provided in Africa by building and testing ways to provide high-quality, respectful maternity care at low cost. We serve thousands of women in our maternity hospital in Nairobi, and we work with academic and government partners to design, test, and evaluate innovations in service delivery in a growing network of public sector partner hospitals. We have built a world-class team, developed critical partnerships and support within Kenya, and sparked the interest of the global maternal health community.

We have a small team in the US supporting a team of 20+ in Kenya, and we have an energetic, cross-cultural spirit. We are seeking an experienced and responsible nonprofit finance professional to lead our US based finance, administration and operations.

This is your opportunity to use your business and organizational skills for a bold new challenge: to dramatically improve maternal health care in Africa. You will work closely with the Executive Director in the US (based in Durham and an Adjunct faculty at Duke University), and work hand in hand with our Kenya-based programs team, and our US-based Board Treasurer.

To learn more about Jacaranda, please visit our website www.jacarandahealth.org and recent impact report.

Responsibilities

 

  • Oversee U.S. and Kenya financial operations, including oversight of accounting and bookkeeping functions, reporting, audit oversight, and banking.
  • Prepare, for Executive Director and Board of Directors, relevant consolidated financial reports including statement of activities, balance sheet, and cash flow projections.
  • Gain a deep understanding of our Kenya operations, in order to present consolidated statements and budgets, and prepare financial analysis for decision making.
  • Contribute to grant management in a financial role. This will include developing grant budgets, invoicing, management of restricted funds, and financial reports for external partners.
  • Support systems for tracking and reporting operations in US and in partnership with Kenya – these will include donors, foundations, researchers, and partners that align with the Jacaranda Health mission.
  • Manage human resources for a in the US, with oversight of payroll, reimbursements, benefits, and systems (the US team is small so this is a small responsibility)
  • Ensure that all regulatory reports, including Federal Form 990 and any relevant state forms, are filed on time and with accuracy.
  • Drive cycles of forecasting and annual budgeting.

 

 

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Written by
May 15, 2018 0 Comments

Accountant with 3+ yrs experience

We are a 100% virtual CPA firm seeking experienced accountants on a project or task basis.  These positions are 1099 consultants.  You will be using our cloud server and software. Our clients are small businesses and government contractors.

Work orders will be issued on a fixed price or hourly basis, depending on the arrangement with our client.  All work is time-sensitive.

Projects/tasks could include: reconciling GL accounts, reconciling payroll, prepaid schedules, amortization schedules, preparing an adjusted trial balance, financial statements, footnotes/disclosures, compilations, reviews, audits, specialized financial reporting schedules, incurred cost submissions, provisional billing rates, financial analysis

The protection of our clients’ information is a priority.  We do conduct background checks.

 

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Written by
May 11, 2018 0 Comments

Virtual Executive Assistant – Paralegal

We are a market-leading premium business support company helping drive the success of growing small and medium-size businesses in the US and Europe with executive assistance, project management, marketing and more—all offered on a remote basis. We are searching for experienced applicants who share our obsession with quality and outstanding service. We are actively seeking candidates from across North America and Europe for this remote, part-time position.

 

Responsibilities may include:

  • Maintaining appointment schedules by planning and scheduling meetings, conferences, and travel 

  • Organizing travel arrangements including flight and hotel bookings 

  • Providing customer support

  • Conserving client’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating phone calls

  • Email management 

  • Other admin support as necessary

Skills and Experience:

  • A minimum of 7 years experience in a role related to administration and executive assistance ideally working as a Paralegal

  • Ability to multi-task and prioritize work as needed 

  • Excellent time management skills 

  • Knowledge of online tools and software 

  • Ability to learn new tools quickly 

  • Excellent interpersonal communication and strong writing skills. 

  • Organised and outgoing 

  • A team player who is proactive, flexible, results-oriented and comfortable in a rapidly changing environment. 

  • Ability to work independently and under the pressure of deadlines 

  • Fluent spoken and written English to a high professional standard. 

Benefits:

  • Flexible hours

  • Competitive pay (starting at $20/hour)

  • 100% remote (work from home)

  • Technical, onboarding, and account management support

  • A positive company culture which understands work/life balance

  • An opportunity to grow with a forward-thinking organization

*This is a 1099 position

For more information please review our website http://worldwide101.com, and our JOBS page: http://worldwide101.com/jobs/

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Written by
May 11, 2018 0 Comments

Project Manager

We are a market leading premium business support company helping drive the success of growing small and medium-size businesses in the US and Europe with project management, marketing, executive assistance and more—all offered on a remote basis. We are searching for experienced applicants who share our obsession with quality and outstanding service. We are actively seeking candidates from across North America and Europe for this remote, part-time position.

A typical growing business needs support with:

  • Overseeing projects and coordinating  strategically amongst team members

  • Managing  administrative functions that align with project support

  • Monitoring project deliverables and performance

  • Coordinating  schedules, planning meetings and travel

  • Assisting with related marketing activities, including social media campaign management

  • Undertaking research, collecting and analysing information

  • Assisting with event planning, including working with vendors, event coordinators, and design teams for on-site collateral.

  • Other executive-level admin support as necessary

Skills and Experience:

  • A minimum of 7 years experience in a role related to professional project management or project administration

  • Ability to multi-task and prioritize work as needed 

  • Excellent time management skills 

  • Knowledge of online tools and software 

  • Ability to learn new tools quickly 

  • Excellent interpersonal communication and strong writing skills. 

  • Organised and outgoing 

  • A team player who is proactive, flexible, results-oriented and comfortable in a rapidly changing environment. 

  • Ability to work independently and under the pressure of deadlines 

  • Fluent spoken and written English to a high professional standard. 

Benefits:

  • Flexible hours

  • Competitive pay (starting at $20/hr)

  • 100% remote (work from home)

  • Technical, onboarding, and account management support

  • A positive company culture who understands work/life balance

  • An opportunity to grow with a forward-thinking organization

*This is a 1099 position

For more information please review our website http://worldwide101.com, and our JOBS page http://worldwide101.com/jobs/

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Written by
May 11, 2018 0 Comments

Marketing & Social Media Manager

We are a market leading premium business support company helping drive the success of growing small and medium-size businesses in the US and Europe with Marketing, Social Media Management, Project Management and more—all offered on a remote basis. We are searching for experienced applicants who share our obsession with quality and outstanding service. We are actively seeking  candidates from across North America and Europe for this remote, part-time position.

 

A typical growing business needs marketing support with::

Content curation and social monitoring:

  • Curate content to be shared across social channels.

  • Schedule social media updates and regularly monitor social media platforms, responding to mentions, comments, and direct inquiries.

  • Help shape the company’s brand voice on social media.

Data and analysis:

  • Report on, analyze, and draw insights from social media metrics.

Content promotion:

  • Develop social media strategies for organic content promotion, in coordination with blog efforts.

Relationship building and engagement pipeline:

  • Drive the development and maintenance of long-term relationships with influencers, journalists, and experts in fields that align with the interests of company’s target market.

  • Use social to interact daily with community members, influencers, and members of target market.

  • Grow and manage company’s engagement pipeline:

    • Identify relevant industries or groups to target for relationship-building efforts (ex. solopreneurs, small business experts).

    • Research and identify individuals that align with those industries and interests.

    • Perform any necessary social actions (following individuals on Twitter, adding them to a private Twitter list, subscribing to their blog, etc.)

    • Interact with these individuals on social or through their blog.

    • Update the engagement pipeline with progress on relationship-building efforts.

    • Perform new research and identify new individuals ongoing.

    • Incorporate campaign-specific efforts into the engagement pipeline as needed.

      • For example, research and identify publications for company’s content piece.

      • Identify the specific journalists at those publications that would be interested in the content.

      • Interact with these individuals on social.

      • Pitch the content piece.

Skills:

  • Knowledgeable about native social media platforms and third-party social management tools.

  • Curious about new social trends and emerging platforms.

  • Knowledgeable about social analytics.

  • Skilled at writing copy in a brand’s voice.

  • Interest in research.

  • Interest in identifying new tools and tactics to experiment with.

Benefits:

  • Flexible hours

  • Competitive pay (starting at $20/hour)

  • 100% remote (work from home)

  • Technical, onboarding, and account management support

  • A positive company culture who understands work/life balance

  • An opportunity to grow with a forward-thinking organization

*This is a 1099 position

 

For more information please review our website http://worldwide101.com, and our JOBS page http://worldwide101.com/jobs/

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Written by
May 11, 2018 0 Comments

Virtual Executive Assistant

Worldwide101 is a market-leading premium business support company helping drive the success of growing small and medium-size businesses in the US and Europe with executive assistance, project management, marketing and more—all offered on a remote basis. We are searching for experienced applicants who share our obsession with quality and outstanding service. We are actively seeking candidates from across North America and Europe for this remote, part-time position.

 

A typical business owner or senior executive needs support with:: 

  • Maintaining a busy appointment schedule including planning and scheduling meetings, conferences, and travel 

  • Organizing travel arrangements including flight and hotel bookings 

  • Providing customer/supplier support

  • Maximising the executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating phone calls on their behalf 

  • Email management 

  • Other executive admin responsibilities as needed 

Skills and Experience: 

  • A minimum of 7 years experience in a role related to administration and executive assistance 

  • Ability to multi-task and prioritize work as needed 

  • Excellent time management skills 

  • Knowledge of online tools and software 

  • Ability to learn new tools quickly 

  • Excellent interpersonal communication and strong writing skills. 

  • Organised and outgoing 

  • A team player who is proactive, flexible, results-oriented and comfortable in a rapidly changing environment. 

  • Ability to work independently and under the pressure of deadlines 

  • Fluent spoken and written English to a high professional standard. 

Benefits:

  • Flexible hours

  • Competitive pay (starting at $20/hour)

  • 100% remote (work from home)

  • Technical, onboarding, and account management support

  • A positive company culture which understands work/life balance

  • An opportunity to grow with a forward-thinking organization

*This is a 1099 position

For more information please review our website http://worldwide101.com, and our JOBS page: http://worldwide101.com/jobs/

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Written by
April 26, 2018 0 Comments

VIRTUAL ASSISTANT TO THE CEO – FIBERBOSS

THE OPPORTUNITY

We are seeking a calm yet agile individual who is fueled by providing top notch service to entrepreneurs and who has experience as an administrative Virtual Assistant.  

We are looking to utilize your proactive superior organizational skills and talents that allow you to contribute to a creative organization, we invite you to apply.

 

WHAT WE DO

Our company helps handmakers & artists create inspirational and sustainable businesses through coaching, branding, and marketing education. We primarily work online but do the occasional LIVE event as well. We believe that having a sustainable handmade business can be a reality BUT it needs to be coupled with hard work, action, and community.

WORK WITH AMAZING PEOPLE

The CEO of FiberBoss is Chelsea Fitch. She is an American expat currently living in Australia. (But the company has a very WIDE global base of clients.) She is a true entrepreneur and has had a few successful businesses prior to FiberBoss. FiberBoss is almost 4 years old. Chelsea is an expert in communications, branding, marketing, business strategy. She loves to work 1:1 with clients and truly helps create ideas, strategies, and branding that inspire action and confidence in her clients. Chelsea is very technology inclined and LOVES to try new things and innovate and pivot frequently. She is also a mom of two boys and is constantly on the move. She likes to look at the big picture and needs support in the details and execution.

 

 

WE WANT TO MEET YOU BECAUSE YOU ARE

1. A Master of the calendar whose natural state is to be organized

2. Intrigued about continual improvement of systems and work processes

3. Understanding of the needs of entrepreneurs who lead a full life, have family commitments, and who also embrace a holistic lifestyle

4. Possess great communication skills and know-how that help facilitate respect, ease and flow with your leader and the extended team.

5. Trustworthy and can be counted up to safeguard confidentiality

6. Balanced temperament, not easily overwhelmed with competing demands 

 

7. Learn quickly and are resourceful 

 

8. Coordinate multiple efforts, simultaneously and respects deadlines 

 

9. Anticipate needs of leader and are fulfilled by serving others

 

10. Are coachable, and receive feedback with ease 

 

 

THE ROLE

 

 

  • Manage/organize the CEO’s very active appointment calendar to maximize her efficiency in a manner that honors long standing commitments while incorporating new demands as they arise.

  • Provide attention to detail as you prepare documents and various correspondence leading to long-term screening and execution of email and website enquiries.

  • Evaluate the priority of incoming correspondence and redirect to the extended team accordingly and maintain electronic filing systems.

  • Organize logistics for our programs such as special projects or events, meetings, etc. (Virtually & Physical events)

  • Provide assistance in the creation of communications to various recipients (vendors and suppliers, extended team members, clients, prospective clients, community at large)

  • Assist in the preparation of multi-media presentation materials and collateral

  • Complete various administrative duties as required, such a process and invoices, general inquiries, customer service, client fulfillment.

  • Act as a single point of contact for various vendors, clients, and team members.

HOW TO APPLY

 

Submit your resume and references to Chelsea Fitch at chelsea@fitchcreativemedia.com using the subject line: Submitted application for VA position at FiberBoss for creative handmakers

 

Also please answer the following questions in your application (can be submitted through email).

 

  1. What are your goals for the next three years?

  2. What could get in the way of you doing your best work?

 

Only candidates who fit our hiring criteria will be contacted for an online interview.

 

CANDIDATES ARE WELCOME TO APPLY PRIOR TO CLOSE OF BUSINESS ON May 11th 2018.

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Written by
April 17, 2018

Jill *******

Enthusiastic, resourceful professional with a positive, upbeat personality and commitment to delivering first-class customer service. Perform well both as a collaborative team member or working independently. Quick learner who enjoys challenges and demonstrates high ethical standards; consistently exceed performance expectations. Key skills include:
Administrative: Highly organized, detail-oriented, and accurate; effectively manage time and multiple situations occurring simultaneously. Take the initiative to independently research, learn, and introduce technology and software to automate processes, allow for smoother operations, and improve communications.

Customer Service: Articulate, self-assured communicator with a talent for easily creating positive rapport with people on all levels and building solid relationships.
Problem Solving: Adept at listening carefully to understand problem situations and develop solutions taking a commonsense approach; critical thinker skilled at observing, gathering data, and making decisions.

Administrative Coordinator | Winnebago Presbytery, Neenah, WI 02/2018–Present
Manage all administrative functions and directly assist General Presbyter. Serve as liaison with Synod office in Minneapolis. Interface with pastors and staff of 30 churches under jurisdiction to answer questions and solve problems. Prepare Presbytery documents and correspondence, letters to congregations, and annual reports.
Handle accounts payable/receivable; coordinate monthly financial contributions from all churches and create financial reports; guide annual budget preparation, assemble grant applications. Curate, write, and distribute bi-monthly newsletter to 650 subscribers. Update WordPress website and manage databases.
Schedule commission and committee meetings, both in-person and virtual, compile agendas, gather documentation, and compile meeting minutes. Oversee and coordinate all aspects of retreats and events from initial invitation, registration process, email blasts, through follow up.
Improved efficiency and communications between 7 committees and commissions by creating a Google Group for each committee. Added a password protected page to website to house relevant documents.
Devised a system for gathering information from Presbytery members, officers, and committees by using forms and surveys available in Google forms.
Streamlined the process of collecting annual Terms of Call information; replaced mailed paper form with Google form which eliminated need to re-enter information into Excel spreadsheet and compliance increase
Revamped financial reporting system between churches, bank, and Synod, when process failed as a result of Stay at Home order. Designed a new process and trained church treasurers.
Initiated and created bi-monthly newsletter; researched mail platforms, designed layout, and vetted, sourced, and wrote content.
Go-to person helping non-tech-savvy individuals; i.e, reformatted a manual for a retired pastor, assisted Wisconsin Council of Churches plan a large event, and trained many to use Zoom during pandemic.

Customer Service Sales Support | Morton Safety, Neenah, WI 01/2017–01/2018
Supported the sales team by communicating with vendors regarding purchase orders, back order availability, pricing, future inventory, and special orders. Handled inbound calls, quotes, and sales-related inquiries. Performed day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivable data. Monitored customer accounts for non-payments, delayed payments, and other irregularities. Addressed customer concerns and resolved problems. Managed company Facebook account.
Recovered thousands of dollars in unpaid invoices by making daily calls to customers. Set up a system to consistently continue with contact until outstanding balances were received.
Created a system to verify all sales orders were received and processed. Prevented delays to customers.

Customer Service Representative | Regus Business Center, Appleton, WI 01/2014–12/2016
Managed receptionist desk, greeted visitors, responded to telephone and in-person requests, and screened a high volume of internal and external communications. Served as central point of contact for all tenants and guests. Created advertising on social media platforms. Accurately invoiced clients and processed payments. Organized files and prepared presentations for clients. Entrusted to open/close the office.

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