Written by
May 12, 2021

Database Support

We are seeking a new PT team member to join in supporting our small team to continue its highly successful delivery of our Connexion Portal to Federal, state, and local users focused on protecting the food supply.

Support will focus on database administration and management, helping us manage schema syncs across installs, correct errors in syncs, update and improve basic indexing and optimizations as needed.  Most important is to be a resource or sounding board for questions from our product manager or development manager related to best practices.

Currently, this position does not require time in the office (located in Lake Elmo, MN), and is perfect for those looking to balance remote work with home time.   Microsoft SQL Server knowledge is our first priority, working knowledge of MySQL could come in handy, and experience with software teams and cloud a plus.  This position is a good fit for those looking to have flexible weekly hours.  We anticipate support needed in 5-10 hours a week to start.  This can grow as needs arise.

 

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Written by
May 10, 2021

A Quarter of Businesses Fail for this Reason : How to Avoid this Trap

As a small business owner, you have the heart of an entrepreneur. You are passionate about your business, driven, and willing to do anything to see it succeed. But, the sad truth is that many companies fail. According to Business Insider, more than 50% of new businesses fail in the first five years.

The owners of the failed businesses were also dedicated, passionate and driven. But, about a quarter of them had one thing in common–they didn’t have the right team in place.

To be sure, businesses fail for a variety of reasons. Common issues include product concerns, cash flow issues, or lack of demand. And, indeed, many businesses have been ravaged by the economic fall out of COVID-19. But, statistics show that staffing issues are a leading cause of business failure.

While that figure may seem daunting, with the proper perspective, knowledge about staffing options, and the right plan, you can take steps to ensure that staffing issues don’t sink your business.

 

The Right Team Can Help Your Business Soar

As you launch your business, it’s tempting to want to do everything yourself. This instinct is understandable. After all, you are passionate about your business. You care deeply about its success, and you know you’ll work hard at any and all tasks. What’s more, it’s challenging to spend money on staff when your work is in the start-up phase.

But, even the most talented entrepreneur needs help and support with some tasks. It makes sense for you to focus on the things you do best and the things that will make your business succeed.

To free up the time and headspace needed to do that, outsource tasks that aren’t central to your core business to specialists. For example, social media can be tough to do well. But, a social media manager can help. The same goes for bookkeeping or taxes. 

Other tasks just take time, and that’s time you could spend on your business. For example, routine administrative work like calendar management or travel booking can eat up large portions of your day, keeping you away from the work that will help your business succeed.

As you start your business, remember that you don’t need to focus on mastering every task. As the executive and founder, your focus belongs on the core business and making it succeed.

 

Build a Team

There are a lot of methods for building a team as you start and grow your business. You certainly don’t need to source a full-time, on-site staff right out of the gate.

Freelance specialists and virtual employees are an excellent resource for you. Here’s how each works:

 

Freelance Resources

A freelancer or contractor is someone with particular expertise who can join your team as an independent contractor. Businesses can use freelancers on an ongoing basis, for specific projects, or for a set amount of time. Some freelancers have several clients, and sometimes they just have one or two. 

Much of the available freelance talent is comprised of people–often mothers of young and school-age children–with deep business experience, extensive subject knowledge, and a need for flexibility. In many cases, a desire to better balance home and family life leads to a freelance career. These top-notch professionals can provide expertise and expertly fill your needs.

Freelancers are self-employed and work on a project-based basis. So, you don’t need to make long-term commitments as an employer. As contractors, freelancers pay their own payroll taxes and other expenses.

 

Virtual Employees

If you are looking for a more traditional team member, a virtual or remote employee might fit the bill. This is a good option if you are ready to take on an employee but not ready to rent office space or provide some of the other office life trappings. If your business is located in an area where it’s tough to find people with the right skill set, this is a great option. 

You can find virtual employees who are looking for full and part-time work. Generally, people looking for remote work opportunities are doing so to find a better work/life balance. 

When you hire employees, you cover payroll taxes and other associated expenses.

The Internal Revenue Service (IRS) has set guidelines for determining if someone is an employee or an independent contractor. 

Both are excellent options and can help your business grow and thrive.

 

Top Reasons to Use Freelancers or Virtual Staff

There are several reasons that freelance and virtual talent are an excellent option for your growing business.

  • Quality. The quality of freelance and virtual talent that’s available is genuinely remarkable. Whatever your need, you can find a dedicated, driven, experienced person to help you on a freelance basis or as a virtual team member.
  • Flexibility. Freelancers and virtual staff are used to doing what it takes to get the job done and offer flexibility in skills, hours, and costs.
  • Logistics. Freelance and virtual staff often provide their own computers, office supplies, and space. 
  • Availability. When you hire freelance resources and virtual team members, you aren’t limited by geography to find expertise and support. You can find and hire a team member who’s located anywhere with good internet access. 

 

How to Get Started

The first step is to determine the type of help you need. To do this:

  • Consider the needs of your business and make a list of the tasks that must be done.
  • Put a star next to those activities where you have the expertise, time, and passion for doing the job well.
  • Draw a circle around those that don’t make sense for you to do. 
  • Make a list of the tasks you’d like to assign out and consider what type of help you need to accomplish them.

 

Find a Talent Partner

Using a platform like HireMyMom.com is a great way to source qualified candidates who are specifically looking for remote and contract work. HireMyMom has helped thousands of small businesses find the perfect candidate for their business while helping place thousands of mom professionals in their dream jobs. You can save time and money by turning to a site dedicated to connecting driven mom professionals with small businesses. 

When you post a job on HireMyMom, you’ll find a community of dedicated, professional women who are actively seeking opportunities with like-minded employers. When you post your job, you’ll quickly have access to a wide array of qualified candidates who will be dedicated to helping your business succeed and grow. The site attracts job seekers from across the country with various specialized skill sets and a desire to work hard for you.

If the prospect of a nationwide search daunts you, consider our concierge service to help reduce the amount of leg work you need to do. HireMyMom’s Concierge service was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process. With our full-service Concierge service, our HR Specialists will do it all for you from start to finish and present you with the top candidate(s). 

Visit HireMyMom.com/employers to start building your dream team.

 

 

 

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Written by
April 22, 2021

Human Resources Manager

We are looking for a talented and enthusiastic part-time Human Resources Manager to join our team and help us make HER day.

We are an online retailer for pregnant and breastfeeding moms who want something comfortable to wear. We are a growing team of 60 based all over the world. Our team culture is grateful, brave, generous & encouraging. We all work together to create the best possible shopping experience and products for her. Oh, and did we mention we’re on the Inc. 5000 list of fastest-growing privately held companies for two years in a row plus winner of Shopify’s Build a BIGGER Business Competition!

What We Believe:

  • She is the reason we exist: We have created a genuine connection with her. She feels seen and heard. She is an integral part of every decision we make. We are her.
  • Work/Life Balance is an imperative: We value both work and family and bring our best selves to each by ensuring balance.
  • Success is Sequential; Not Simultaneous: We focus on one thing at a time.

How We Act:

  • Team Work Makes the Dream Work: We share ideas, feedback, struggles, wins, and frustrations. We care for each other professionally and personally.
  • We have a Bias for Action: We move quickly. We take smart risks. We solve puzzles. We make things happen.
  • We Hold Ourselves Accountable: We all own the business. We clearly communicate key metrics and standards and review them regularly. We analyze results to understand why we made a decision. We are disciplined.
  • We Lead, Not Follow: We are innovative. We are curious and resourceful. We are driven and competitive (but not with each other).
  • We Communicate Genuinely and Transparently: With each other and with her. We are present.
  • We are Always Learning: We improve ourselves and continually look for ways to enhance the skills and abilities of our entire team.
  • We are in Relentless Pursuit of Customer Service Excellence: We out-care the competition and provide the greatest experience she has ever had with a brand.

If you’ve made it this far and you are as excited as we are, keep reading!

Opportunity (the job): The perfect candidate for this job is a self-starter that LOVES all people-related aspects of building a rapidly scaling company. While strategy will be a large part of this role, so will execution. We’re looking for a seasoned and natural leader who is a great team player, a quick learner, passionate about our vivid vision, and has experience growing and developing a distributed team at a fast-growing company.

Schedule: Part-time, 20-25 hours per week. We are open to helping you create a schedule that works for you. We can accommodate school drops off / pick-ups etc.

Skills We’re Looking For:

We are looking for someone who…

  • Is a talented leader of people and has a proven track record of coaching, training, and developing extraordinary teams
  • Is passionate about diversity, equity, and inclusion
  • Follows processes but also loves creating new ones
  • Practices continuous improvement
  • Develops new strategies to achieve strategic and tactical short and long term growth objectives
  • Is exceptional at whatever he or she does and proactively seeks to solve puzzles and find solutions
  • Is intellectually curious, loves to learn and grow both personally and professionally
  • Has 8+ years of Human Resources experience
  • Has IQ/EQ balance that supports data-driven decisions and instinctual insights that create deep connections across the business
  • Values collaboration and succeeding as a team

Bonus Skills:

  • Loves working in a fast-paced start-up environment
  • Knows all about managing and developing high functioning remote teams
  • Has already helped a company scale from 50 to 100+ employees

Who This Is Not For:

  • Someone who isn’t entrepreneurial or a self-starter and needs a roadmap
  • Someone who does not have a track record of prior company growth
  • Someone who isn’t curious and able to figure things out on their own
  • Someone who finds themselves saying things like “this is not my job, someone else should do it”

We Hire the Best, Regardless of Their Location:

Our team is located all over the world. You can live and work remotely at the location of your choice. This flexibility is a tenant of our culture and our team members hold themselves to high standards to ensure the remote workplace works for the entire team.

We Hire Characters Not Positions:

We’re a small company with big aspirations, and we work hard (and have a LOT of fun) while making that happen. If you have what it takes as an individual – in other words, if you’re a consistent high-achiever in everything you do in life – then you’ll fit in well at our company.

Responsibilities Include (But are not limited to):

  • Lead our HR strategy for all areas including recruiting, onboarding, retention, performance management, training, and professional development, employee relations, and health and safety
  • Build, coach, and train a high performing HR team
  • Ensure that recommendations and compliance with HR legislation are put forward and maintained
  • Monitor KPI standards for the HR team and hold them accountable for timely weekly reporting
  • Negotiate with candidates and vendors on behalf of the company
  • Forge a strong cross-functional relationship with the management team
  • Oversee the existing recruitment process to ensure attraction of diverse and qualified employees, supporting Managers through the cycle
  • Ensure consistency of onboarding new employees, assisting Managers in setting objectives for probationary period and beyond by establishing Success Matrices
  • Lead the annual performance management process providing appropriate training and support to all levels of employees
  • Create a bi-annual talent review process and a succession planning process for identified positions
  • Lead the Diversity and Inclusion Committee
  • Use analytic tools to routinely evaluate employee engagement & satisfaction, benefits, and impact. Recommend enhancements/cost-saving opportunities as needed
  • Manages annual HR Budget in a fiscally responsible manner providing accurate reporting as required
  • Make data and evidence-based decisions
  • Contributes to managerial and operational decision-making in meeting goals and objectives, providing relevant HR practices to support the business
  • Stay abreast of best practices and technology solutions that reduce workload, eliminate expense and improve overall process/productivity

Experience: 8+ years of progressive HR experience, Knowledge, and Experience in overseeing a rapidly growing remote / distributed workforce, Tech Savvy

Education: Bachelor’s degree

Location: USA – Remote

Salary: Commensurate with Experience

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Written by
April 19, 2021

Part time Bookkeeper – Flexible hours remote position

We’re looking for a part-time bookkeeper to help us manage our books, send invoices, and run financial reports. We have a small client base (8-15 clients in a given month) and limited number of expenses so we should only require 10 hours a week of help at the current time. This is a work-from-home position and the days and times you work are mostly determined by you.

Job Responsibilities
– Creating and sending client invoices
– Late Invoice Follow Up
– Bank Reconciliations
– Reconcile expenses to client accounts
– Maintaining accurate P&L and Balance sheet
– Send monthly reports to the owner
– Data Entry, Maintenance, and reports in Xero
– Available to respond to infrequent client emails

Please submit or email your Cover Letter, Resume and Hourly pay requirements
In your Cover letter, please answer these questions:

What makes you a good fit for this position?

Do you have previous experience working from home? If so, describe it.

 

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Written by
April 16, 2021

Marketing Specialist

Are you someone who…

is driven, creative, and passionate about content marketing?

is motivated, detail-oriented, and knows how to break down projects and make things happen?

loves digital marketing strategies, building sales funnels, and diving into data?
If so, you’re in the right place.

We’re looking for a Marketing Specialist to help more women around the world experience the difference in our new approach to fitness.
You don’t need to be a Pilates or nutrition expert, but you do need to have a passion for digital marketing and the ability to break down projects and accomplish goals.

This position will be responsible for executing effective marketing strategies, assisting with campaign development, analyzing the effectiveness of each campaign, and developing our lead generation campaigns. This includes monitoring and optimizing our evergreen funnels, building high-converting pages, creating marketing campaigns, writing conversational and engaging copy, and maintaining our TBL voice and brand throughout.

This position has high expectations and requires you to wear multiple hats, but if you’re the right person for the job, you thrive in a fast-paced, creative, dynamic, work environment, and a high level of responsibility doesn’t scare you, it excites you.
Excellence in this role means more lives changed! So if you are passionate about helping busy women find a realistic and enjoyable way to exercise and become the healthiest versions of themselves — this role is for you.
This is a full-time and remote position that requires availability during normal business hours. Occasional availability may be required on weekends and outside of traditional business hours during LIVE launches.

Although we are remote, we love to work together! This role also requires you to attend Team Summits twice a year in Santa Barbara, California.

We are committed to inclusion, diversity, awareness, and anti-racism within our team and community. We are individuals who care deeply about social justice and recognize that diverse backgrounds and perspectives are not only valuable but necessary to fulfill our mission. We invite you to join us as we build an organization that promotes a diverse culture and community where people are welcomed, valued, and included.
So what will you do?
Oversee and execute the creation of new marketing funnels, including opt-in pages, sales pages, and emails
Design and build landing pages on WordPress that improve conversion
Monitor and optimize evergreen campaigns – including weekly reports, creative solutions to improve conversions, and implementing/editing the funnel
Organize, deliver, and improve ads content for optimizing evergreen and LIVE launch campaigns
Work closely and assist to execute the vision for our LIVE challenges and launches
Maintain our brand standards, voice, and design for all marketing assets and user experience, understanding we seek excellence in all that we do
Continuously learn about digital marketing and stay up to date on best practices and latest trends, bringing informed input to strategy meetings
Problem solve and look for ways to improve systems and processes
You will work toward the following performance metrics:

Evergreen funnel conversion rate
Sales page conversion rate
Special project results

This position is for you if you…
Can easily commit to 35-40 hours per week.
Are able to work daily, Monday – Friday with flexible times during regular business hours.
Have a BA/BS degree or equivalent work/life experience.
Have 1-2 years of experience in digital marketing, launches, and project management.
Have the ability to work and thrive in a primarily virtual setting.
Are able to juggle multiple projects simultaneously — communicate progress, meet deadlines, and keep projects moving forward.
Are a driven, self-motivated individual with a passion for helping others and making a difference in people’s lives.
Are an excellent communicator.
Has past experiences mediating between different points of view and seek to integrate diverse perspectives.
Have the ability to learn and develop marketing strategies to reach diverse cultural and ethnic groups (not required, but preferred).
Have strong emotional and cultural intelligence.
Have exceptional writing, spelling, and editing skills, as well as the ability to adopt the style, tone, and voice of The Balanced Life.
Have excellent organizational skills to work independently and manage projects with many moving parts.
Can handle tight deadlines.
Have high attention to detail and extremely high standards when it comes to quality.
Have a desire to learn and grow as an individual and a professional.
Are a researcher and creative problem solver and can find the answer to anything.
Are willing to learn more about Pilates and participate in Sisterhood Pilates workouts to understand the value of our membership community, The Sisterhood.
Adapt well to changes on the go.
Are positive, flexible, and coachable – able to handle direct and constructive feedback and implement it moving forward.
Enjoy thinking high-level strategy, as well as performing detail-oriented tasks (there will be a mix of both).
Have experience with WordPress, Infusionsoft, Deadline Funnel, and EasyWebinar (not required, but preferred).
Special attributes or characteristics needed for this position:
Detail-oriented
Ability to break down big picture vision into actionable tasks
Understanding of sales and compelling narrative
Excellent communication
Creative and innovative problem solver
TBL Team Logistics:
This is a full-time position.
You must be located in the U.S. to apply.
Does this job sound perfect for you? We’d love to learn more about you…

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Written by
April 16, 2021

Member Account Coordinator

Are you someone who is…

warm, friendly, and passionate about making a difference in the lives of other people?

motivated, organized, and knows how to make things happen?

savvy online and up to speed with technology and enjoys detail-oriented tasks that play a vital role in member happiness.
If so, you’re in the right place.

We’re looking for a Member Account Coordinator to provide an excellent experience for our members and our community. The primary focus of this position will be account-based support for members of our community.

You don’t need to be a Pilates or nutrition expert, but you do need to have a passion for supporting people and detail-oriented tasks as well as a knack for problem-solving.

The primary responsibility of this position will be account management for members of our community. We are built on positivity, warmth, encouragement, and kindness. So if others would use these words to describe your personality, you’ll be a great fit. We pride ourselves on exceptional, above and beyond service to our community.

This position has high expectations and requires you to juggle multiple responsibilities at the same time, but if you’re the right person for the job, you thrive in a fast-paced, creative, dynamic, work environment, and a high level of responsibility doesn’t scare you, it excites you.

This is a 25-30 hour per week and remote position.

This role requires availability Monday – Friday from 9 am – 5 pm Pacific Time. Occasional availability may be required on weekends and outside of traditional business hours if necessary to accommodate for the increase in member support needed and will be communicated in advance.

Although we are remote, we love to work together! This role also requires you to attend Team Summits twice a year in Santa Barbara, California. (Pandemic recommendations for traveling are strongly considered.)

The Member Account Coordinator is essential to us because this role manages important details to help members of the community enjoy their membership and receive communications from us without interruption.

We are committed to inclusion, diversity, awareness, and anti-racism within our team and community. We are individuals who care deeply about social justice and recognize that diverse backgrounds and perspectives are not only valuable but necessary to fulfill our mission. We invite you to join us as we build an organization that promotes a diverse culture and community where people are welcomed, valued, and included.
So what will you do?
Daily (M-F) tracking of failed payments and following-up with members via HelpScout, our customer service platform.
Respond to all customer service inquiries with patience, warmth, kindness, and excellence
Support members through account management tasks and reports where attention to detail is crucial.
Directly support the Member Support Team in all customer support functions.
Assign support tickets to appropriate team members.
Surprise and delight our members to give each member a personal and truly exceptional customer service experience.
Support our team and community during live launches.
Meet with our team 1x per week (via Zoom) for our weekly team meeting.
Meet with the Membership Department 1x per month (via Zoom) for a monthly team meeting.
Meet with our Member Support Manager 1x per week (via Zoom) to check in during your initial introductory period and then every other week moving forward.
Attend additional virtual team meetings as needed.
This position is for you if you…
Can easily commit to 25-30 hours per week.
Are able to work daily, Monday – Friday between the hours of 9 am and 5 pm Pacific Time.
Have a BA/BS degree or equivalent work/life experience.
Have 1-3 years in account management or customer service (ideally in an online setting).
Have the ability to work and thrive in a primarily virtual setting.
Have a positive attitude when faced with challenges and can handle the daily unknowns that are part of the ebb and flow of customer support work.
Enjoy detail-oriented tasks that are repetitive and vital to providing excellent service to members.
Are a driven, self-motivated individual with a passion for helping others and making a difference in people’s lives.
Enjoy embracing team processes and brainstorming creative ideas that improve efficiency.
Are an excellent communicator.
Have past experience interacting with diverse ethnic and cultural groups.
Have strong emotional and cultural intelligence.
Have exceptional writing, spelling, and editing skills, as well as the ability to adopt the style, tone, and voice of The Balanced Life.
Have excellent organizational skills to work independently and manage projects with many moving parts and details.
Can handle tight deadlines.
Have a desire to learn and grow as an individual and a professional.
Are technically savvy and can help troubleshoot technical issues.
Are willing to learn more about Pilates and participate in Sisterhood Pilates workouts to be a great resource for our members.
Adapt well to changes on the go.
Are flexible and able to handle direct & blunt feedback.
Have 2-3 years of administration, marketing, customer service, and/or content creation experience preferred.
This position is NOT a good fit if you already have a full-time job that you need to work around or if you are unavailable to work M-F between 9 am and 5 pm PT.

TBL Team Logistics:
This position starts with a 3-month introductory period.
This position starts between $18 – $20 per hour (depending on experience), with room for growth.
You must be located in the U.S. to apply.

What makes this job truly amazing?
The chance to be a part of a business that is changing lives and making a difference in the lives of women around the world.
You get to work with our small but mighty team! We’re fun, we’re kind, and we support each other.
The ability to manage your own time and work for a business that advocates for healthy work/life balance.
Hands-on experience in the world of online business, marketing, customer service, entrepreneurship, fitness, health, and Pilates. There is never a dull moment!
An opportunity to use your skills for good and grow as an individual without having to commit to a traditional 9-5 cubicle job.
Getting in on the ground floor of a growing business that is gearing up for major growth and expansion in 2021 and beyond.
THE BEST PART?
Your role is to make our community’s experience with us personal, positive, and amazing.

Why is this job important?
We serve tens of thousands of women every year and in this role, you will be crucial in supporting members and ensuring that they feel taken care of in a way that positively impacts their lives.
In this role, you will be fundamental as we are preparing for major growth by helping us continue to provide an exceptional experience for our members in big and small ways.
Does this job sound perfect for you? We’d love to learn more about you…

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Written by
April 16, 2021

Member Support Coordinator

Are you someone who is…
– warm, friendly, and passionate about making a difference in the lives of other people?
– motivated, organized, and knows how to make things happen?
– savvy online and up to speed with technology and enjoy helping people troubleshoot problems?
If so, you’re in the right place.

We’re looking for a Member Support Coordinator to provide an excellent experience for our members and our community. The primary focus of this position will be customer service support for members of our community. You don’t need to be a Pilates or nutrition expert, but you do need to have a passion for supporting people and a knack for problem-solving, as our members strive to live healthier, balanced lives.

The primary responsibility of this position will be customer service support for members of our community. We are built on positivity, warmth, encouragement, and kindness. So if others would use these words to describe your personality, you’ll be a great fit. We pride ourselves on exceptional, above and beyond service to our community.

This position has high expectations and requires you to juggle multiple responsibilities at the same time, but if you’re the right person for the job, you thrive in a fast-paced, creative, dynamic, work environment, and a high level of responsibility doesn’t scare you, it excites you.

This is a 30-35 hour per week and remote position.

This role requires availability Monday – Friday from 9 am – 5 pm Pacific Time. Occasional availability may be required on weekends and outside of traditional business hours if necessary to accommodate for the increase in emails and more immediate response time and will be communicated in advance.

Although we are remote, we love to work together! This role also requires you to attend Team Summits twice a year in Santa Barbara, California. (Pandemic recommendations for traveling are strongly considered.)

The Member Support Coordinator is essential to us because this role offers a personal connection to each community member that contacts us.

We are committed to inclusion, diversity, awareness, and anti-racism within our team and community. We are individuals who care deeply about social justice and recognize that diverse backgrounds and perspectives are not only valuable but necessary to fulfill our mission. We invite you to join us as we build an organization that promotes a diverse culture and community where people are welcomed, valued, and included.

So what will you do?
Promptly respond to customer service inquiries with patience, warmth, kindness, and excellence on a daily basis (M-F) via HelpScout, our customer service platform.
Support members through account management tasks where attention to detail is crucial.
Directly support the Member Support Team in all customer support functions.
Assign support tickets to appropriate team members.
Serve as our member cheerleader and celebrate their wins and share them with the team.
Surprise and delight our members to give each member a personal and truly exceptional customer service experience.
Support our team and community during live launches.
Assist the Community Coordinator in managing our online community (via email, our website, and Facebook groups) as needed.
Meet with our team 1x per week (via Zoom) for our weekly team meeting.
Meet with the Membership Department 1x per month (via Zoom) for a monthly team meeting.
Meet with our Member Support Manager 1x per week (via Zoom) to check-in during your initial introductory period and then every other week moving forward.
Attend additional virtual team meetings as needed.

This position is for you if you…
Can easily commit to 30-35 hours per week.
Are able to work daily, Monday – Friday between the hours of 9 am and 5 pm Pacific Time.
Have a BA/BS degree or equivalent work/life experience.
Have 1-3 years in customer service (ideally in an online setting).
Have the ability to work and thrive in a primarily virtual setting.
Have a positive attitude when faced with challenges and can handle the daily unknowns that are part of the ebb and flow of customer support work.
Enjoy detail-oriented tasks that are repetitive and vital to providing excellent service to members.
Are a driven, self-motivated individual with a passion for helping others and making a difference in people’s lives.
Are an excellent communicator.
Have past experience interacting with diverse ethnic and cultural groups.
Have strong emotional and cultural intelligence.
Have exceptional writing, spelling, and editing skills, as well as the ability to adopt the style, tone, and voice of The Balanced Life.
Have excellent organizational skills to work independently and manage projects with many moving parts.
Can handle tight deadlines.
Have a desire to learn and grow as an individual and a professional.
Are technically savvy and can help troubleshoot technical issues.
Are willing to learn more about Pilates and participate in Sisterhood Pilates workouts to be a great resource for our members.
Adapt well to changes on the go.
Are flexible and able to handle direct & blunt feedback.
Have 2-3 years of administration, marketing, customer service, and/or content creation experience preferred.
This position is NOT a good fit if you already have a full-time job that you need to work around or if you are unavailable to work M-F between 9 am and 5 pm PT.

TBL Team Logistics:
This position starts with a 3-month introductory period.
This position starts between $18 – $20 per hour (depending on experience), with room for growth.
You must be located in the U.S. to apply.

What makes this job truly amazing?
The chance to be a part of a business that is changing lives and making a difference in the lives of women around the world.
You get to work with our small but mighty team! We’re fun, we’re kind, and we support each other.
The ability to manage your own time and work for a business that advocates for healthy work/life balance.
Hands-on experience in the world of online business, marketing, customer service, entrepreneurship, fitness, health, and Pilates. There is never a dull moment!
An opportunity to use your skills for good and grow as an individual without having to commit to a traditional 9-5 cubicle job.
Getting in on the ground floor of a growing business that is gearing up for major growth and expansion in 2021 and beyond.
THE BEST PART?
Your role is to make our community’s experience with The Balanced Life personal, positive, and amazing.

Why is this job important?
The Balanced Life serves tens of thousands of women every year and in this role, you will be crucial in supporting members and ensuring that they feel taken care of in a way that positively impacts their lives.
In this role, you will be fundamental as The Balanced Life is preparing for major growth by helping us continue to provide an exceptional experience for our members in big and small ways.
Does this job sound perfect for you? We’d love to learn more about you…

 

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Written by
April 16, 2021

Client Relationship Specialist

We are seeking a Client Relationship Specialist to become a part of our team! You will provide overall support to attorneys’ business needs.

You:
You are good at working with difficult people going through a difficult time. You can’t help but be proactive on a case because fires suck for everyone involved. You want a job where you can make a difference in folks’ lives by shining as the rockstar that you are while getting home at a decent hour. This is a great position for someone wanting to get started in family law.

You will initially be responsible for fixing billing errors, bringing accounts to current status and organizing client files. You will be tasked with owning the billing process and reporting out updates.

 

About the position:

Responsibilities and Accountabilities:

  • Take Client payments and send out client bills
  • Enter legal staffs time into time entry software each week for billing
  • Follow up with clients on their bills and work to collect outstanding balances
  • Handle customer care, ensuring clients are up-to-date on their billing and feel informed about their options
  • Onboard Clients that have hired the law firm
  • Use programs like Microsoft Word, Excel, Clio, Asana and Google Apps to communicate and report
  • Generally, make the attorneys’ lives easier.

Position Details:

  • This job is starting out at around 15-25 hours per week
  • Compensation: $20 – $25 per hour

 

Qualifications:

  • Glowing personality a MUST!
  • Creative and solutions focused attitude
  • Empathetic to client’s situations
  • Experience handling difficult/stressed out people
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills – you will spend the majority of your time on the phone with clients
  • Deadline and detail-oriented
  • Familiar with handling client payments
  • Experience working in Microsoft Excel
  • Bachelor’s degree preferred in related field
  • 3+ years customer service, office management or account collection experience

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Written by
April 15, 2021

Contributing Editor

Love what you do. It’s a core value that drives our business. Plus, we’re pretty fun.

At Brad’s Deals, we are committed to creating the consumer advantage by delivering researched savings and expert advice. As part of our Editorial team, you’ll be at the core of our business: finding and posting the best deals available online every day. Deal Editors are passionate consumer advocates and expert online shoppers who leave no stone unturned in their hunt for the lowest prices and biggest savings.

If you are looking for a boring clock-in and clock-out job, this isn’t the one for you. On the other hand, if you enjoy using your problem-solving skills and ingenuity daily while working where high-quality standards and integrity are essential, please continue reading.

This position includes:
– Identifying, writing, and publishing the internet’s best deals based on thousands of retailers.
– Acting as a gatekeeper for our deal content. We never publish a deal unless it is something we would recommend to a friend or family member.
– Strategic, thoughtful work that directly impacts our company’s bottom line. You’ll be evaluating deal performance with our data tools daily.
– Communicating directly with readers in our comments and helping them resolve problems they are having.

Job Requirements:
·      An excellent command of the written word and comfort working with style guides. Work experience as a writer or editor preferred.
·      The ability to write in the Brad’s Deals voice and self-edit in a fast-paced publishing environment.
·      A passion for hunting down information online with a well-refined internal BS detector.
·      A knack for online shopping and understanding consumer behavior.
·      A keen awareness of popular trends, products, and brands within specific verticals.
·      The ability to work an atypical schedule that will involve regular weekend work on a permanent basis, as well as the expectation of working many holidays. This is not a standard 9-5 role.

Current needs:
All deal editors participate in the same initial training, and are cross-trained in all Editorial responsibilities, however, at this time, we are particularly looking for editors that will eventually join our Merchandising Editor team and our Merchant Expansion Editor team.

Merchandising Editors:
·       Enjoy developing strategic relationships within the company and with our retail partners.
·       Communicate comfortably and professionally with retail partners.
·       Frequently multi-task and balance multiple projects at once in a time-sensitive environment.
·       Work constructively and positively with others, while acting as a gatekeeper and delivering critical feedback.

Merchant Expansion Editors:
·       Primarily post deals submitted by retailers and marketplace sellers through an internal portal.
·       Review a high volume of potential deals daily with a very critical eye.
·       Use data on previous deal performance to prioritize deal posting.
·       Provide rejection feedback that is honest, helpful, and courteous.

If this description speaks to you, and you meet the requirements, please submit the following (all without will be ignored):
1) Your resume.
2) A cover letter detailing which of the specializations outlined above is best aligned with your interests and experiences, as well as any product verticals in which you have experience. You can find the verticals we cover here: https://www.bradsdeals.com/categories
3) Three original sample deals that you would post as a Brad’s Deals Editor. Your deals should relate to the verticals in which you have an expertise and should emulate the tone and style of deals on our site as closely as possible.

Our Story
Brad’s Deals continues to save consumers over $200 million a year by sharing the best deals out there. We live out our core values with a ‘Consumer’s first, always’ mindset to deliver the most value every day.

Started by Brad in 2001, our purpose remains the same to help create smarter shopping habits and to keep it real with expert lifestyle and financial advice.

Our culture embraces diversity with different talents, experiences, and backgrounds that help us be exceptional together. With competitive pay, full health benefits, 401K match, plenty of paid time off including a paid sabbatical, and creative perks, we also believe in work-life integration and continued learning.
As one of the 50 Best Places to Work, located in the heart of Chicago’s River North neighborhood, we partner with over 2,500 retailers to help 5.5 million consumers save more every month. So if you want to challenge the ordinary and love what you do, we want to hear from you.

Brad’s Commitment to Diversity & Inclusion
‘Embrace diversity’ is one of our core values because our differences make us stronger together. To make the world a more inclusive and safe place, we start within our company to intentionally lead with equal opportunities. We encourage the value that unique talents, ethnicities, backgrounds, abilities, and experiences bring to our company, our employees, and our future applicants. We welcome all applicants, whether or not you meet every qualification, to share your unique talents with us.
*Please note: Due to the potential personal and business impacts of Covid-19, Brad’s Deals is taking a proactive approach by allowing our employees to work from home. As such, our hiring teams will be conducting virtual interviews with potential candidates as we continue to monitor the effects of the pandemic across our local community.

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