Written by
August 27, 2021

Susanna *****

 

March 2021 – Current

Executive Assistant • The Paragon Group of Keller Williams Preferred Properties, Upper Marlboro, MD

Executive Assistant

▪          Schedule appointments

▪          Ordering and processing

▪          Facilitate meetings

▪          Worksheet management

▪          Marketing/ social media management

▪          Client care support

▪          MLS listing management

▪

 

May 2019 – February 2021

Evening Manager • Guest Service Supervisor • Wyndham Destination, Oxon Hill MD

 

Evening Manager & GSS

▪          Manage a 250-room timeshare resort

▪          Inventory Management

▪          Oversee guest service operations.

▪          Be the liaison between guest services and housekeeping.

▪          Manage all guest reservations.

▪          Balance house on oversold weekends of +10 units

▪          Monitor and execute orders on HotSos system

▪          Assist and resolve guest related inquiries and concerns.

▪          VIP services

 

June 2016 – May 2019

Front Office Assistant Manager (FOM) • Table games Dealer • Main Banker • Live! Casino & Hotel, Hanover MD

 

FOM

▪          Oversaw guest services, ensuring all duties were performed at a 4-Diamond quality service

▪          Preformed Check-Ins and Check-outs using HMS

▪          Manage guest reservations and profiles

▪          Collaborate with all Casino and Hotel departments by using the HotSos System

▪          Conduct new and existing employee training.

▪          Assist and resolve guest related inquiries and concerns.

▪          VIP services for high rollers, including housekeeping and F&B

▪          House balance

▪          Shuttle Services

▪          Scheduling

 

Dealer

▪          Deal and facilitate the games of Blackjack and Pai Gow while maintaining game security.

▪          Handle various amounts of cash buys and payouts at tables

▪          Quick learner and was promoted to High limits within 3-months

 

Main Banker

▪          Handle all casino chips related operations, cashiers bank verification, Table games chip requests, Casino chip promotions

▪          Exchange chips, slot vouchers and lotto card for cash or larger chip counts

▪          Debit & Credit card transactions

▪          Check cashing

▪          Line of credit Markers

 

June 2013 – June 2016

Inventory Clerk • Member Service Associate • Housekeeping Assistant manager • Guest Service Agent • Wyndham Vacation Ownership • Atlantic City, NJ

 

Inventory Clerk

▪          Handle all orders for resort housekeeping operations

▪          Inventory management

 

Member Service Associate

▪          Review and manage owner accounts

▪          Promote and sell Wyndham timeshares while providing count on me service

 

Housekeeping Assistant Manager

▪          Manage a staff of 20 plus

▪          Room inspections of a 250-room timeshare resort

▪          Inventory control

▪          Scheduling

▪          Conduct new hire training

▪          Control guest related request in HotSos

 

Guest Service Agent

▪          Conduct check in and check outs with count on me customer service

▪          Manage cash bank

 

June 2010 – June 2013

Sales Lead • Lands’ End @ Sears• Mays Landing, NJ

▪          Meet Sales quota

▪          Keep store visually appealing

▪          Inventory control

▪          Cash and debit/credit transactions

▪          Personal shopper assistance

 

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Written by
August 25, 2021

Taylor *******

Insperity, Houston, TX
Business Performance Advisor Feb. 2021 – Current

●  Work with Business Owners and C-Level Executives to identify opportunities and offer a comprehensive suite of products and services for complex human resource needs.
●  Dedicated to helping businesses by controlling expenses, minimizing risk exposure, and maximizing opportunities for revenue generation.
●  Responsible for selling Insperity’s personnel management services.
●  Builds partnerships to deliver ongoing business solutions to help a company move to the next level.
●  Hit and exceed sales metrics by meeting daily, weekly, and monthly goals.

Addison Group, Houston, TX
Senior Business Development Manager Jan. 2020 – Feb. 2021
●  Promoted to a Senior resource on the team to help interview, onboard, manage and mentor new hires.
●  Brought in a Gross Profit Margin over $450K within my first year.
●  Became Galileo Certified allowing me to conduct interviews and make hiring decisions for internal employees.
●  Developed new business relationships and captured agreements with Fortune 500 companies such as ConocoPhillips, NRG Energy, Kinder Morgan, EOG Resources, Phillips 66, National Oilwell Varco, Baker Hughes, and Enterprise Products.
●  Analyzed client activity and industry trends to effectively consult and provide ongoing support to clients.
●  Was able to market work solutions for both talent and client by means of selling company culture, knowledge, and abilities, ensuring the best match for both parties.
●  Nominated to attend annual convention recognizing high potential and high performing employees.
●  Recognized as a Top 50 Producer in the entire company
●  Utilize ZoomInfo, Sales Navigator, LinkedIn, Bullhorn CRM, and social networking to identify and network with C-Suite Executives, Directors, and Managers.

Business Development Manager Oct. 2018 – Dec. 2019
●  Develop new business relationships and actively maintained a network of C-Level executives
●  Analyze client activity and industry trends to effectively consult and provide ongoing support to clients.
●  Market work solutions for both talent and client by means of selling company culture, knowledge, and abilities, ensuring the best match for both parties.
●  Exceeded new hire metrics by 200% within 90 days, meanwhile successfully meeting weekly metrics and revenue targets.
●  Nominated to attend annual convention recognizing high potential and high performing employees.
●  Averaged over 60 Client Visits a month and a 2:1 Candidate interview to Hire ratio for each client.
●  Recognized as a top 100 producer before my 1-year mark.
●  Utilized ZoomInfo, Sales Navigator, LinkedIn, Bullhorn CRM, and social networking to identify and network with C-Suite Executives, Directors, and Managers.

Recruiter Jun. 2018 – Oct. 2018
●  Identified and sold to potential candidates and job seekers using Bullhorn CRM, job boards, and social networking.
●  Prospected and developed candidate relations through relationship driven calls and meetings while maintaining candidate’s day to day.
●  Negotiated pay rates and closed deals in accordance with the company goals and expectations while meeting weekly and monthly metrics.
●  Used the Applicant Tracking system to log all applicants, interviews, and documents.
●  Prepared verbal and written offer letters and incentive compensation packages if requested.

AllTex Operating, LLC, Luling, TX
Assistant Office Manager Apr. 2017 – May 2018
●  Provided expert supervision to staff and daily operations of the company.
●  Fulfilled various functions including monthly revenue distribution, division order processing, provided joint interest billing statements, and prepared Joint operating agreements for investors.
●  Delivered monthly and quarterly P&L statements, Balance Sheets, and Investor Reports.
●  Categorized expenses, account reconciliation, and handled the upkeep of Business Finances.
●  Analyzed cost control which allowed me to provide timely financial information to help support company objectives and goals.
●  Prepared and distributed business cases, presentations, and financial reports by collecting, analyzing, and summarizing operational data.
●  Managed and updated HR files for 60+ investors.
●  Prepared and provided weekly production reports to Business Investors and Texas Railroad Commission (RRC) and all financial records to ensure seamless operations.
●  Liaison between management and field operations to develop and update daily production reports.

EDUCATION
Texas A&M University
Bachelor of Science in Business
Minor in Communications and Creative Studies

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Written by
August 25, 2021

Business Development and Marketing – part time/Flex

We are a growing commercial properties services company based in Flanders, NJ.  Our small, tight knit team of professionals is supportive, positive, and focused. We work hard but strive for good work/life balance. We are seeking a motivated and flexible Business Development/Marketing Rep to join our team.

Position Responsibilities:

·         B2B Business Development: Cultivate leads, appointments, and new clients. Activities to include in-person networking, cold calling, online networking, emails. Schedule follow up appointments for sales/estimating team.

·         Marketing: Working with management team, research and create prospect lists. Manage drip campaigns including email, social media, blog and other content channels.

·         Tracking and CRM: Monitor and track leads, prospects and keep CRM updated. Analyze and help develop better marketing strategies.

Our ideal candidate will have (required):

·         Experience with email marketing and the execution of a drip campaign through platforms like Constant Contact or MailChimp.

·         The discipline to maintain a schedule of cold calls to prospects and contacts.

·         Clear, friendly, and professional verbal and written communication skills. You can successfully communicate with tradespeople, vendors, clients, business owners and the occasional crazy person.

·         Ability to attend in-person networking events and meetings. Chamber of commerce, professional groups. Everything from breakfast meetings to Happy Hours. You can work a room and leave a great impression.

·         Strong technical ability. You can navigate and update CRM, Excel and online platforms/sites.

·         An upbeat, positive attitude and focus on building strong relationships.

·         Planning and organizational skills. You can be flexible and manage your calendar.  Keeping your commitments and working on multiple tasks is second nature for you.

This is a Part-time flex position up to 25 hours per week. Can be remote, in office and sometime on the road to client offices or networking meetings.  $25/hour + commission/spiff on appointments and sales. Paid time off and IRA available for this part time role.

Interested candidates who provide both a resume and cover letter will be considered for the next step in the hiring process.  Please reference job code 206TPBD in your cover letter or email subject line.

No calls or walk-ins, please. We are an Equal Opportunity Employer.

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Written by
August 2, 2021

The Good, Bad & Ugly. One Woman Shares How The Pandemic Has Affected Her Career

A disproportionate number of women have left the workforce since the pandemic began compared to their male counterparts, with four times the exodus. After 2.3 million women dropped out of the labor force between February 2020 and February 2021, women’s workforce participation declined to 57%—the lowest it’s been since 1988, according to NWLC. 

Not only that, the current unemployment rate for women has more than doubled compared to the pre-pandemic rates, with many economists predicting that this workforce departure could set women back a generation. 

These statistics leave an impact of their own, but it is vital to remember that these numbers do have faces behind them. The good news is that there are networks and platforms out there that are specifically committed to supporting women and particularly moms who balance both careers and motherhood. 

Let’s take a look at one woman who, thanks to being a part of the Hire My Mom network, was able to go from looking to be hired to the person doing the hiring. Rhonda Dobbs’ testimony is an example of how companies like Hire My Mom can uplift women, and mothers, in the modern work world. 

Rhonda Dobbs, the CEO and Founder of Legacy Solutions Together, LLC—reports on her former job as the Inspectional Services Administrative Assistant. 

 

Do you feel your company did or did not help to support you through the pandemic? 

My previous company did not support me through the pandemic. I worked for a local municipality. We were laid off because the state shut down due to the pandemic. There was no opportunity to do administrative work from home, even though I offered to do so. The state did not want to continue to support staff because of fears of insecure access via the VPN.

 

What are some ways that you feel your company could’ve better supported you? 

The local government was not prepared to go remote, and so we were sent home with pay based on the Federal Government law, at that time, for the pandemic. I was left with finding something new in an extremely disparate time, or waiting for an undetermined amount of time to go back to a job that didn’t value what I brought to the table.

I decided to walk away, and first ended up as a 1099-contractor virtual assistant for two companies—Heartcore and Summit Support. Getting laid off and then gaining skills from those first two companies ended up being a blessing in disguise. It opened a new door, and I haven’t looked back since. 

I ended up getting the opportunity to be an independent contractor with a seven-figure company. The company is a woman-owned business offering coaching programs, summit launches, along with virtual assistants who support you from beginning to end. They taught me how to offer summit support, along with connecting me to an amazing client who is a six-figure earner of multiple companies. I learned so much from that client, who ended up being more of a mentor within the progression of my career. Our ongoing relationship is something I am forever grateful for. 

Learning that it doesn’t take a large amount of capital to start a business was a key lesson for me. Additionally, it takes a belief in yourself, a mindset change, the removal of negative energy, and intentional connections to help you pivot to the next level in life. I encourage people to self-educate themselves and never stop learning for both personal and professional relationships. Standing in your authority and knowing your value will make you unstoppable.

 

Were there any technological tools that were newly implemented into your remote workday that you feel were especially helpful?

If yes, how was it adapting to using these new tools, and did your company provide resources and support?

Working remotely actually gave me the opportunity to learn even more digital skills on a wide variety of apps such as Teamwork, Google Workspace, Slack, Voxer, WordPress, Zoom, Webinar, as well as in Acuity and Client Retention processes.

HeartCore provided support and training for each of the platforms. I also did self-education to become more versed in using the platforms. With all of this experience, the  biggest win was becoming the CEO and Founder of Legacy Solutions Together, LLC. I am walking in my purpose and developing the greatness in me and others!

This is just one perspective. There are varying degrees of what a woman must defy in the negative circumstances in a 2021 work world. Regardless, it is important to note that a McKinsey analysis has shown that women’s jobs are nearly two times more vulnerable than men’s.

McKinsey research has also found that gender diversity is the key to a business’s financial success. Companies that fell in the top quartile for gender diversity were 25% more likely than those in the 4th quartile. Following Rhonda’s example from above, we can see how companies supporting their employees, with the tech tools and training they need, can keep women in the workforce, and the workforce in action.

 

 

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Written by
July 26, 2021

[CLOSED]Operations + Client Engagements Assistant

We are a professional development company. We help elite Founders, Leaders and Professionals have more impact through powerful communication.

Additionally, we are on a mission to put more money and (decision-making) power in the hands of women so we can change everything for all of us.

Our clients are the best in the world and we are looking to hire an Operations and Client Engagement pro who can help support the next round of growth.

With a balance of managing the day-to-day administrative tasks for the business, defining and documenting our operations, and owning the operations of a client engagement for speaking, workshops, and partnerships this role will be instrumental in taking our impact to the next level.

If bringing order to chaos, delivering delightful experiences to clients, and assisting the success of others is a joy for you, this role might be a fit.

We are looking for a confident, operationally minded, and tech-savvy person who can communicate clearly with clients in both the corporate and entrepreneurial spaces, establish and document internal operational systems to keep things efficient, and be a strong voice in how to use operations to grow and support the business.

This role will provide support to our founder, oversee client engagements to ensure nothing falls through the cracks, and will engage in operationalizing our current and future growth. Some days, this role will be tactical and full of the simple tasks that are integral to the business- other days will be more strategic:

Activities include:

  • Scheduling client meetings
  • Managing/coordinating client engagements end to end(speaking engagements, workshops, online events and coaching)
  • Coordinating launches and events
  • Preparing contracts and circulating for signatures
  • Supporting the logistics of Podcast  and other PR appearances
  • Responding to and managing incoming inquiries in the hello@  inbox
  • Booking business travel (when travel starts again)
  • Designing workflows
  • Integrating our tech to support the business
  • Invoicing and managing our corp payments platforms

Other days, we’ll be working together to envision the next step in the business and collaborating on what needs to be operationalized.Responsibilities:

  • Own the hello@ email inbox and client inquiries
  • Own the client engagement cycle- once a client is sold to completing the engagement
  • Support the Business Development and Sales process where needed
  • Support founder in her day to day operations of delivering coaching, speaking and workshops
  • Assess and identify existing systems in our operations that need improvement- from documentation to streamlining each process
  • Consistently asses our software tolos and maximize their utility
  • Carry out select strategic projects tied to our goals
  • Build /refine templates where needed
  • Assist in new initiatives as needed
  • Define and implement organizational systems as needed

Requirements:

  • Tech-savvy and an ability to learn new software quickly and leverage integrations
  • Ability to communicate confidently with Corporate clients
  • Strong and demonstrated project management skills
  • Ability to see something all the way to completion
  • 3-5 years operations or Executive Assistant experience (virtually or IRL)

Nice to have:

  • Familiarity with, Professional Development, Events and Thought Leader space
  • Some understanding of Corporate structures
  • Experience launching online offerings
  • Events/Production experience
  • Supporting Book Launches & Authorship business

Overall, this role will be the operational arm of our business.

Starting with limited hours, the role will grow in responsibility, hours, and scope as the business grows.

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Written by
June 21, 2021

Shana *****

Employment Experience

First Midwest Group, Rockford, IL                       Staff Accountant                       2018 – Present

·         Develops, models and manages periodic forecasts and the annual budget process.

·         Prepares forecasts and variance analysis

·         Analyzes information and options by developing spreadsheet reports, verifying information

·         Prepares payments by accruing expenses; assigning account numbers; requesting disbursements; reconciling accounts.

·         Prepares/reviews monthly general ledger account reconciliations

·         Prepare and improve the quality of analysis for executive level reporting

DJ Properties, LLC, Rockford, IL             Accounting Manager                             2015 – 2018

·         Ensure the timely reporting of all monthly financial information

·         Advises staff regarding the handling of non-routine reporting transactions

·         Ensure an accurate and timely monthly, quarterly and year end close.

·         Ensure the timely reporting of all monthly financial information.

·         Manages various accounting functions including ledger maintenance, accounts payable, accounts receivable, revenue and asset accounting, as well as associated analysis and reporting.

·         Manage employee credit card applications and charges.

 

 

 

 

Columbia Pipe and Supply, Rockford, IL               Accounts Payable                     2014 – 2015

·         Reconciles processed work by verifying entries and comparing system reports to balancesResearch and respond to inquiries regarding billing issues and problems.

·         Maintains accounting ledgers by verifying and posting account transactionsAbility to handle a high volume of bills per month.

·         Pays vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments

·         Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries

Landstar, Rockford, IL                Invoice Auditor/Revenue Research Rep              2010-2014

·         Review and verify accuracy of billing and supporting documentation as required.

·         Research and respond to inquiries regarding billing issues and problems.

·         Operates office equipment including personal computer, copiers, fax machines and 10-key calculator.

·         Ability to handle a high volume of bills per month.

·         Ability to effectively interact and communicate with customers, drivers, and agents.

·         Processes EDI invoices

·         Balancing and setting up customer accounts

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