Slightly-OCD, Tech-Comfortable Mom Sought to Help eCommerce Company
Hi my name is Ben Arneberg, and my wife Camille and I own an ecommerce business in Virginia. We sell primarily kitchen and home goods on Amazon.com, and will soon start selling on our own website as well. The business is growing, and we’re looking for a detail-oriented and motivated key person to add to our team.
We currently have a full-time Virtual Assistant based out of the Philippines who handles all of our customer care as well as administrative tasks for the business (such as managing the Amazon listings).
We are looking to bring on someone else who will work in a hybrid Project Management/Bookkeeping capacity: Being the lead for our various existing products by interfacing with our suppliers and Freight Forwarder to make reorders, coordinate the goods being shipped into Amazon, categorizing the various expenses, and so forth.
I am looking to expand in a slow-but-steady kind of way. This job averages only 10 hours per week to begin with. Some weeks might be more, some less, but average is 10 hours per week. The hours worked can be flexible, but I would like you to check in every day and work about an hour (less if not a lot to do, more if there is) and not miss important deadlines.
If things go well between us, and you’re interested, the opportunity may exist to increase to more hours per week/month. Obviously I’d like to grow alongside the winning applicant (you?) to offer as much employment as you’d like, although we need to walk before we can run.
The winning applicant (possibly you?) must absolutely have the following:
– Reliable high-speed Internet access
– Webcam-equipped computer for occasional Skype Call
-Reliable and Accessible phone line access (cell or land land)
The winning applicant (possibly you?) must absolutely have the following characteristics:
– Very detail-oriented
– Deadline-obsessed
– Canada or USA-based
– Tech-comfortable
– Fluent in English, both written and spoken
– Comfortable logging details in spreadsheets
– Comfortable dealing with finances, such as paying bills, wiring money, categorizing transactions
– Comfortable doing minor calculations/computations (i.e. calculating remaining balance due)
– Trust-worthy, communicative and reliable
Bonus (although not required) skills include:
– Project Management experience
– Bookkeeping/accounting experience (with Quickbooks especially)
For our company to grow, everything must run on checklists / working procedures. You will be expected to:
– Follow step-by-step procedures that already exist (follow them *exactly*)
– Make suggestions to me on how to improve checklists (when you see legitimate improvement opportunities – I may say yes or no)
– Create step-by-step checklists for other staff to follow
Projects you’ll be involved in include:
– Dealing with product suppliers for reorders/modifications, coordinate product inspections
– Point of Contact with freight forwarder to send shipments into Amazon warehouses
– Categorize various business expenses in QuickBooks (can train you if no experience)
– Pay bills on behalf of company
– Help out with various administrative tasks, from scheduling an appointment for me to coordinating with our accountant
At this time, other possible tasks I foresee could include:
– Calling (at my cost) a handful of customers per week who had an issue with the product (this is difficult for our Philippines-based VA to do because of Time Zone differences)
– Helping us set up international selling on Amazon
Timeline:
– Starting as soon as I find a qualified applicant; next few weeks would be nice, although I’m not going to rush the process. I need the right person in this position
– 30-day trial to begin; if we like each other we’ll continue
Pay:
– First month (paid) at $15/hr Hours:
– Each week may fluctuate somewhat, but average of 10 hours per week
NOTE: I know I’m going to sound like a jerk for saying this, but I really respect both my time and yours, so I’ll say this bluntly: if you dislike rules, checklists, guidelines, and/ or pride yourself in being a “free spirit”, antiauthority, counter-culture, wildly creative, or super-alternative, this job is not for you. I’m looking for someone who will work within the current business “machine” I’ve built, and is eager to help me make it bigger, stronger, faster by embracing the checklist mindset. Following checklists is imperative. For the sake of your time and mine, do not apply if you feel bogged down by checklists. Thank-you.
If you’re interested…Email ben@kitchenclassique.com. In the subject line please write “Slightly OCD Mom from (insert your city/ town) interested in PM job”
In the body, please write me a 14-sentence email including: Three sentence opening salutation that says: “Hey there Ben! My name is _____, I’m slightly OCD, am comfortable with technology, and love checklists. I’d like to apply for the job you posted on HireMyMom.com.”
Reason #1 why you think this job is a fit for you. (black font, Courier, 3 sentences)
Reason #2 why you think this job is a fit for you (blue font, Verdana, 3 sentences)
Reason #3 why you think this job is a fit for you (red font, Courier, 3 sentences)
Two sentence closing including: the name of three blog posts you saw on our website, and a closing salutation including your name, email address, and phone number.
Note: Please do NOT attach a resume; if you are shortlisted I may ask for one later.
Thanks I know the *right* applicant will really like this job. Maybe it’s you
Ben 🙂
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