Written by
November 15, 2019

Software Support Specialist – Remote (Texas)

About You (Must be a Texas Resident)

Just like Sherlock Holmes, you enjoy a good puzzle. You can talk to a customer about their issues, uncover clues through your conversation, and get to the solution. Yea you, another mystery solved!

You enjoy talking to people and you like helping them solve their problems. You are patient when you need to take your time to break things down and walk the customer through each step. You prefer getting to know your customers and to ensure they have all the information necessary to be successful, rather than limiting your conversation to meet some metric.

You’re seeking to be a part of a close knit team where each team member plays a large role in our success. You don’t want the hassle of office politics, you believe in having a good work/life balance and treating everyone with respect.

Job Description

Provide customer service/support, training and product demos/walkthroughs for our software by phone, email, forum and screen shares. Help diagnose customer problems and find solutions. Assist customers with setup and configuration of software. Conduct follow-up calls to ensure new customers are settling in and know how to get help when they need it. Build relationships with customers and maintain customer satisfaction. Must be a Texas Resident.

About MembershipWorks

MembershipWorks is a web-based software platform for managing memberships, billing, events, donations, volunteers and more.

Our customers are nonprofits, chambers of commerce, associations and other membership groups. The majority of our customers are really nice and super excited to get someone who can answer their questions on the phone when they call. Our customer satisfaction is high, so customer interactions are generally very positive.

Essentials

MembershipWorks is used by many non-profits and groups covering many different missions, countries, languages and religions. Employees must be open-minded and provide excellent service to everyone.

Required

+ Must be a Texas Resident
+ Experience using WordPress, SquareSpace or Weebly
+ Comfortable with technology, software and basic math (eg. pro-rating)
+ Friendly disposition, enjoy helping people
+ Good conversational skills
+ Good written communication skills
+ Good analytical skills
+ Able to prioritize and stay organized

Good to Have (but not required)

+ Experience working in technical support
+ Basic knowledge of websites and web technologies – HTML, CSS, Javascript, domains/DNS, SSL
+ Basic knowledge of accounting software – QuickBooks, Xero, etc

Benefits

+ Work from home – we provide the equipment (after the first 90 days)
+ Healthcare benefits
+ 3 weeks paid time off
+ Ongoing Training
+ $20-25 per hour

Work From Home Requirements

Position is 100% working remote from your home. In order to qualify for this position you must have:
Reliable internet connection (fast enough to support streaming videos).

A dedicated workspace, with enough room for two monitors. We’ll supply the monitors. Workspace must be void of outside noise so that you can interact professionally with clients.

Must have a reliable computer for first 90 days. We’ll supply you with a laptop after 90 days.
Customer Service Employees will be expected to work between the hours of 9:45 am and 6:15 pm from Monday through Friday. If you have any scheduling conflicts please include that in your email. Applicants must be Texas residents.

Please apply by sending your resume through Hire My Mom.

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Written by
November 12, 2019

Virtual Bookkeeper

We are looking for a motivated US-based bookkeeping professional who wants a challenging and rewarding position but desires a flexible work from home schedule.  The position will be part-time (10-15 hours per month) and virtual.

Our company is looking for an experienced Bookkeeper to assist in managing our accounting and finance requirements.  We are a growing internet based start up – owned and run by moms.  Confidentiality, excellent organizational skills and accuracy are important qualifications for this position, as well as good customer relations and the ability to communicate clearly. The ideal candidate for this position is a skilled multi-tasker, is reliable and is committed to consistently meeting deadlines.

Responsibilities:

Balance and maintain accurate ledgers
Report financial results on a regular basis to management
Develop monthly financial statements, including cash flow, profit and loss statements and balance sheets
Prepare quarterly and monthly tax returns, along with payroll, operating and business taxes

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Written by
November 11, 2019

Executive/sales assistant

What you will do:
Our ideal Executive Assistant, you are a consummate professional passionate about efficiency, details and discretion. You are intelligent, highly organized and capable of solving problems calmly and swiftly. You have an elevated sense of urgency and take pride in your level of commitment and personal dedication.
In this role, Executive Assistant you will provide administrative and personal assistance to support to an energetic, high-level senior executive who operates at an extreme pace. You’ll perform operational functions for the department including, but not limited to: calendar and communications management for the executive and acting as a liaison and spokesperson for the department to clients and customers, both internal and external. We’re looking for someone who is resourceful, highly observant and organized.
Essential Duties and Responsibilities:
Manage highly complex calendars and schedule conference calls and meetings across multiple time zones
Communicate via phone and email on executive’s behalf, managing communication with internal employees as well as external contacts (clients, investors, corporate partners, etc.)
Resolve scheduling changes or conflicts, demonstrating a high sense of urgency and an understanding of which commitments should take highest priority
Lead special projects by delegating tasks to external teams, establishing deadlines, and holding all parties accountable
Work with team to ensure status reports are accurate and deliverables are met
Knowledge and Skills:
Must be able to work in an extremely fast-paced environment with demonstrated ability to appropriately prioritize and complete project quickly and independently.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Experience managing projects and being held accountable for results
Possess strong organizational skills and passion for getting things done quickly and correctly.
Extremely observant with the ability to anticipate needs, fires or road blocks before they occur.
Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
Must be able to interact and communicate with individuals at all levels of the organization.
Intense passion for supporting an executive, removing roadblocks to ensure success.
Possess a high level of personal self-esteem balanced with true humility and focus on others.
Accountable team player who believes no task is too small or too big to tackle.
Working knowledge of a variety of computer software applications in word processing, spreadsheets, database and communications (Google Suite, Zoom, HelpScout, Agile CRM, JustCall VOIP calling)

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Written by
November 11, 2019

Virtual Office Assistant

Growing private counseling practice looking for an amazing human to keep us organized and humming along. The best candidate would have the following qualities:

1. Love checklists and working in a structured environment
2. Excellent attention to detail
3. Tech-comfortable (would be able to navigate Gmail, Facebook, Twitter, MS Word, WordPress fairly easily, even if they haven’t used those tools before)
4. Fluent in English
5. Based in U.S. or Canada

What this might look like on an average day:
9:00 am
1. Log in to company email and check if any inquires for counseling came in.
2. Respond to any inquiries with a response looking for some additional information (better yet, VA will create system so that email automatically responds to inquiries asking for additional information).
3. VA checks voicemail and responds
4. VA logs onto Slack to see if owner or therapists posted needing anything.
5. VA logs onto company Facebook and publishes posts for the week that they have researched that are in-line with company brand.
6. VA logs into company EHR software to check appointments and messages from clients.
7. VA notices client has attempted to book appointment with therapist during open spot.
8. VA confirms client appointment
9. VA updates therapist on Slack of new appointment
10. VA returns to EHR and submits billing for sessions the previous day.
11. VA updates Google sheet of paid claims for therapist’s payroll.
12. VA creates job posting for new therapist position and sends to owner for approval
13. VA adds new clients to EHR, invites them to the client portal and verifies their benefits

The above example is probably about an hours worth of work.

This position is one of the most important in our company. You would be the first contact for clients reaching out for therapy. You would be setting up clients with their intake appointment with a therapist that is the BEST fit for them.

Communication, attention to detail, organization, and the ability to work independently (the ultimate goal) are really important.

This position is great because:

It is flexible so you can generally work virtually from anywhere you want to go (with a good internet connection).

My goal is to build an organized, systemized business, and one of the big advantages of that is my business is fairly predictable, thus LOW-STRESS for the assistant I’m hiring.

Training for specific systems will be available via online training videos and/or Zoom meetings with owner.

Start Date:

I’d like to hire someone to start December of 2019. I’d like to start with a 30-day trial, and we’ll start with 5-10 hours per week (with possibility of going up).

How to Apply:

If you’re interested… Email hello@betterbalancecounseling.com

In the subject line please write “Detail Oriented Pro from (insert your city/ town) interested in Virtual Assistant position”

In the body, please write me a 14-sentence email including:

Three sentence opening salutation that says: “Hey there, Hillary. My name is _____, I’m a detail oriented pro, am comfortable with technology, and love checklists. I’d like to apply for the job you posted on_______.”

Reason #1 why you think this job is a fit for you. (black font, Courier, 3 sentences)

Reason #2 why you think this job is a fit for you (blue font, Verdana, 3 sentences)

Reason #3 why you think this job is a fit for you (red font, Courier, 3 sentences)

Two sentence closing including: three interesting posts your saw on the Better Balance Counseling, Ltd Facebook page and a closing salutation including your name, email address, and phone number.

Note: Please do NOT attach a resume; if you are shortlisted I may ask for one later.

Thanks. I know the *right* applicant will really like this job. Maybe it’s you?

Best,

Hillary

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Written by
November 1, 2019

Tax Accountant (EA/CPA)

We are looking for a part-time, USA-Based, Virtual, Work from your Home Office Tax Manager who understands bookkeeping and taxes, is always one step ahead of their work, loves communicating with people and is a wiz when it comes to numbers. This position will begin as a part-time position and can grow to become full time within the next year, based on how you can help the company to grow.

This can be a dual role, where you are serving as both a bookkeeper and tax manager, or you can focus on one role or the other.  (If you are more interested in just a bookkeeper role, please apply for that position separately on our website.)

As the Tax Manager, you will work with our Client Coordinator and Tax Assistant to manage the client’s tax experience throughout the year.  You will be responsible for creating the annual tax strategy for each client, updating it throughout the year and preparing their annual tax returns.

You will do research for different states where our clients are located to determine what their liability and deadlines are in their states.  You will also manage the communication with the IRS and state agencies, respond to notices, perform research, etc.

You are a fun, go-getting, tech-loving problem solver who loves the flexibility of working from home.  If you are looking for an awesome career opportunity that will give you great satisfaction with work-life balance than we would love to add you to our team!

You will be responsible for:

Managing our quarterly tax projection and annual tax preparation processes.
Leading the compliance management initiative.
Managing responses to any tax notices received by clients.
Attending Monday and Thursday team video calls for client check-in, updates, and questions.
Using Slack and email to communicate with our clients & team throughout the week, providing timely responses to messages.
Attending periodic video calls with our clients to talk with them about their tax strategy, annual returns, and answering their questions.
Updating our Project Management System (Asana) when you have completed your tasks (which are usually done ahead of schedule if not on-time!)
Maintaining a professional, quiet home office where you can focus and be productive!

 

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Written by
September 30, 2019

Client Relationship Specialist

We are seeking a Client Relationship Specialist to become a part of our team! You will provide overall support to attorneys’ business needs.

You:
You are good at working with difficult people going through a difficult time. You can’t help but be proactive on a case because fires suck for everyone involved. You want a job where you can make a difference in folks lives by shining as the rockstar that you are while getting home at a decent hour. This is a great position for someone wanting to get started in family law.

You will initially be responsible for fixing billing errors, bringing accounts to current status and organizing client files. You will be tasked with owning the billing process and reporting out updates.

The Job:
We need someone who can perform the following activities on a daily basis:

  • Take Client payments and send out client bills
  • Enter legal staffs time into time entry software each week for billing
  • Follow up with clients on their bills and work to collect outstanding balances
  • Handle customer care, ensuring clients are up-to-date on their billing and feel informed about their options
  • Onboard Clients that have hired the law firm
  • Use programs like Microsoft Word, Excel, Clio, Asana and Google Apps to communicate and report
  • Generally, make the attorneys lives easier.

This job is starting out at 40 hours per week with the option go to part-time (30 hours per week) but could remain at full-time.

Qualifications:

Glowing personality a MUST!

Creative and solutions focused attitude

Empathetic to client’s situations
Experience handling difficult/stressed out people
Ability to prioritize and multitask
Excellent written and verbal communication skills – you will spend the majority of your time on the phone with clients
Deadline and detail-oriented
Familiar with handling client payments

Experience working in Microsoft Excel

Bacheor’s degree preferred in related field

3+ years customer service, office management or account collection experience

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Written by
September 5, 2019

Email Marketing Coordinator/Copywriter | 3-Day Weekends!

We are looking to hire a part-time, long-term Account Coordinator (and general marketing rockstar). Our Account Coordinators play a vital role here. They’re the connection between us and our clients; they’re in charge of keeping those clients happy; they’re the makers of amazing monthly email campaigns.

This job is a permanent contractor role within our company. You’ll have plenty of flexibility to get your work done, but that comes with accountability. You should be generally available from 10 to 4, Monday through Thursday (yes, you read that right – we take Friday’s off). This is when client meetings, team meetings, communication, and collaboration happen. If you have other commitments during this time, this isn’t a good fit.

As an Account Coordinator, you’re going to be responsible for a handful of diverse clients (i.e., your accounts could include a high-end dermatology office or a remote fishing lodge). You’ll work on creating a monthly email campaign for them from start to send. This includes coming up with creative concepts, writing compelling copy, coordinating graphic requirements with our designer, A/B testing, requesting and tracking client approval, scheduling, reporting, and everything else in between.

You’ll also attend weekly team meetings and occasional client calls, where you’ll share your ideas and contribute to discussions.

To be successful, you need a blend of some specific skills:
———————————————————————–
Client wrangling.
Whether you’re getting buy-in on a content idea or tracking someone down for an approval; you should be a perfect balance of persuasive, professional, persistent, and personable.

Project tracking.
I.e., Can you juggle? More importantly: Can you focus? You’ll be working on several email campaigns for different clients all at the same time. You have to be able to transition from one project to the next without dropping the ball but disciplined enough to focus on each task and ensure high-quality completion.

Marketing wizardry.
You have experience and know-how to hook an audience with a headline, dazzle them with compelling copy, and persuade them to click, buy, sign up, stay tuned, or whatever else your campaign calls for!

Still interested? See if the following describes you:
=====================================

WHAT YOU’RE LOOKING FOR

12-20 hours per week of work. That’s about how much you’ll be working with a typical client load. Want more? Once you prove your marketing prowess, there’s plenty of internal projects we can add you to that will increase your hours. This job can grow into what you make it, but those 12-20 hours will be your primary priority. If what you really need is a full-time job to pay the bills, that’s cool, but this isn’t the right role for you.

A long-term role. To be clear: This isn’t a freelance opportunity. If you’re used to piecing together one-off projects and short-term gigs, we’re not a good fit. The Account Coordinator is a permanent contractor role within our company.

To be part of a team. Yes, you’ll do a lot of work on your own. But lone wolves need not apply. Each month you’ll be working with me, her, him, and them.

Get Paid More for Being Efficient. Your hourly rate will be $20-$25. There is also a year-end bonus.

YOUR SKILLS AND EXPERIENCE

2+ years of hands-on marketing experience (email marketing is a huge plus!)
You write good. (Or is it “write well”? You should know the difference.)
Proven ability to meet and beat deadlines.

YOU’LL GET BONUS POINTS FOR

Graphic design skills
Knowledge of email marketing best practices
Familiarity with email platforms (MailChimp, Constant Contact, etc.)
Experience with Basecamp, Highrise, and Google Docs

NEXT STEPS

So, how does that sound?
If you think you’re the person we’re looking for, send your cover letter and resume to ac2019@emailbroadcast.com. Please use the subject line “Your 2019 Account Coordinator.” Do not get creative here. This is how we sort the incoming mail. Consider your cover letter to be an example of your marketing skills–pitch yourself to us! Make sure you explain why you’re the perfect person for this position, why you’re interested, and how this part-time role will fit with your lifestyle.

WHAT IS IT LIKE TO WORK FOR EMAIL BROADCAST?
============================================

Working for Email Broadcast as an independent contractor—yes, work from my home—score!

So I had this need… typical stay-at-home-mom that needed to make some additional money to pay for the extras that come with kids: shoes, toys, never-ending school fundraisers, and maybe even braces at some point. My husband works full time, but with the high cost of living it just wasn’t quite enough to cover those “extras.” It was simple: I wanted a part-time job, wielding my copywriting and client wrangling skills, and yet I didn’t want to shell out for daycare while I toiled away in some corporate office.

Enter Email Broadcast… the perfect solution that met these very exact needs. I seriously love my job with an amazing set of badass peeps, great clients, and I can even work in my pj’s if I so wish while I suck down as much coffee as I can take in.

—Dara Gibbs, Director of Client Services

=======================================================
Visit our careers page: http://www.emailbroadcast.com/careers
=======================================================

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Written by
August 27, 2019

Customer Service for Natural Health Care Website

Hello! We are looking for a long-term team member to assist with our natural medicine business. This business is all online, so you can work from home. Our owner is a health influencer specializing in detoxification, hormone balance gut health and overall health education.

Our community is growing and we could use help about 10 hours per week with the following:

Answering inquiries
Managing and supporting current clients with questions and orders
Tracking shop orders
Returning phone messages

This position can grow over time but these are some starting tasks.
Ideal candidate would:

Be a native or near-native English speaker
Loves natural living
Loves to learn
Positive attitude and doesn’t fluster easily
Self-directed
Problem solver
Great writing skills
Knowledge of Squarespace, Asana, Infusionsoft and Google Docs
Plays well with teammates
Can work in US time zones, at least part of day

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Written by
August 27, 2019

Digital Marketing Coordinator with Focus on Email Marketing

We are looking to hire a part-time, long-term Email Marketing Coordinator (and general marketing rockstar). You’ll be in charge of making amazing monthly email campaigns.

This job is a permanent contractor role within our company. You’ll have plenty of flexibility to get your work done, but that comes with accountability. You should be generally available from 10 to 4 EST, Monday through Friday 

This is when client meetings, team meetings, communication, and collaboration happen.

As an Email marketing Coordinator, you’re going to be responsible for a handful of diverse clients. You’ll work on creating a monthly email/text/push campaign for them from start to send.

This includes coming up with creative concepts, writing compelling copy, coordinating graphic requirements with our designer, A/B testing, requesting and tracking client approval, scheduling, reporting, and everything else in between.

You’ll also attend weekly team meetings and occasional client calls, where you’ll share your ideas and contribute to discussions.

====================================================================
To be successful, you need a blend of some specific skills:


Herding Cats: 
Whether you’re getting buy-in on a content idea, or tracking someone down for an approval; you should be a perfect balance of persuasive, professional, persistent, and personable.

Project tracking.
I.e., Can you juggle? More importantly: Can you focus? there will be times when you’ll be working on a few campaigns for different clients all at the same time. You have to be able to transition from one project to the next without dropping the ball but disciplined enough to focus on each task and ensure high-quality completion.

Marketing wizardry: You have experience and know-how to hook an audience with a headline, dazzle them with compelling copy, and persuade them to click, buy, sign up, stay tuned, or whatever else your campaign calls for!

A good eye for design – creating email templates in Klaviyo and sendlane is click and drag easy. But, you have to make sure that the combination of graphical elements, copy and spacing are spot on.

Tech savvy – Part of the job is to load and send emails so you’ll need to be familiar with how segmentation, workflows, and automation work.

For instance, if I need a post purchase workflow set up, you’ll need to know what would trigger this flow (Someone who has bought at least 1 time) and then how to build out the work flow (it’s all click and drag now)


Solution based thinker: I’m NOT looking for someone who can’t go online, call customer support, send an email or do a live chat with support if they can’t figure something out. Solving problems is easy now… step 1: Google it
Step 2: Call support
Step 3: know when to ask for help if you can’t figure it out. 


Learner: IF you are unfamiliar with a marketing strategy, I can give you a course to consume that will get you up to speed.

Does their research: you must know and understand the product and not be afraid to dig deep in research online to find facts, research, hooks, angles, stories

Create metaphors and stories: knows how to write analogies and metaphors in their copy. Using a bridge to connect 2 different things so it gives an a-ha moment. Or visually paints a picture. 


HUGE PLUS: Basic design skills using snappa, canva, photoshop or some type of software to make ecommerce style graphics for emails.

Quick to respond and easily reached

Basic understanding of email deliverability

MOVES FAST and efficient: Need someone who is purpose and task driven to meet tight deadlines. They do what needs to be done to

Still interested?

See if the following describes you:

=====================================
WHAT YOU’RE LOOKING FOR
12-20 hours per week of work. That’s about how much you’ll be working with a typical client load. Want more? Once you prove your marketing prowess, there’s plenty of projects we can add you to that will increase your hours.

This job can grow into what you make it, but those 12-20 hours will be your primary priority. If what you really need is a full-time job to pay the bills, that’s cool, but this isn’t the right role for you.

A long-term role To be part of a team. Yes, you’ll do a lot of work on your own. But lone wolves need not apply. Each month you’ll be working with me, her, him, and them.

Get Paid More for Being Efficient. Your hourly rate will be $20-$25. To start.
==========================================
YOUR SKILLS AND EXPERIENCE

2+ years of hands-on marketing experience (email marketing is a huge plus!)
 You write good. (Or is it “write well”? You should know the difference.) 
Proven ability to meet and beat deadlines.

YOU’LL GET BONUS POINTS FOR

Graphic design skills

Basic knowledge of email marketing best practices
 and deliverability
Familiarity with email platforms Klaviyo, and Sendlane
Experience with Basecamp, Slack, Skype, and Google Docs

NEXT STEPS

So, how does that sound?
If you think you’re the person we’re looking for, send your cover letter and resume to drclivingston@gmail.com. Please use the subject line “Your 2019 Marketing coordinator.” Do not get creative here.

This is how we sort the incoming mail. Consider your cover letter to be an example of your marketing skills–pitch yourself to us! Make sure you explain why you’re the perfect person for this position, why you’re interested, and how this part-time role will fit with your lifestyle.

============================================

WHAT IS IT LIKE TO WORK FOR Bridge The Gap Marketing?

Working as an independent contractor—yes, work from my home—score!

So I had this need… typical stay-at-home-mom that needed to make some additional money to pay for the extras that come with kids: shoes, toys, never-ending school fundraisers, and maybe even braces at some point. My husband works full time, but with the high cost of living it just wasn’t quite enough to cover those “extras.” It was simple: I wanted a part-time job, wielding my copywriting and client wrangling skills, and yet I didn’t want to shell out for daycare while I toiled away in some corporate office.

Enter Bridge The Gap Marketing the perfect solution that met these very exact needs. I seriously love my job with an amazing set of awesome, respectful peeps, great clients, and I can even work in my pj’s if I so wish while I suck down as much coffee as I can take in.

–Michelle Hendren, Team Lead

Basic campaign work flow:


1. Build marketing calendar (We have a good template but always open to ideas to make it better)

2. Create email campaign copy and communicate and get graphics needed from designer or create your own
3. Load emails into Sendlane or Klaviyo
4. Pick correct segmentation and lists
5. Set up a split test if needed
6. Schedule campaign

Automated Workflow creation
:
Create post purchase, Pre-purchase, Bounce back, Abandoned cart, Winback


Set up work flow automation

 using click and drag in Klaviyo or Sendlane
Do the same thing for text marketing and push notifications…

creating automated workflows and daily sends

Keep everything super organized and clean

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Written by
August 5, 2019

10 Ways A Mompreneur Can Kickstart Her Business

Before we dive in, you may wonder why momentum matters in running a home-based business. As a mompreneur, momentum increases your belief, solidifies your confidence and assures that you are taking the right action steps to fulfill the mission and vision of your business. 

Maintaining momentum in spite of your obstacles and setbacks is essential to keeping you motivated while allowing you to recover from those situations and circumstances easier and more quickly. 

Here are my top 10 ways a mompreneur can kickstart her business:

 

1.RE-EVALUATE

To give your business a good kick in the pants, spend some time thinking about what has worked in your business the last 90-120 days and what hasn’t. You can’t expect to keep doing the same things that aren’t creating results you want. Yes, this will require some self reflection and honesty. If your goal is to make $5,000 per month in your business but you are spending 10-15 hours a week on actual revenue generating activities (sorry, scrolling social media every week may feel like you are working but it’s not exactly a revenue generating activity) then it’s time to admit those goals and actions steps don’t align with one another. 

With that said, now is not the time to beat yourself up over it. It’s a fresh start to make a new plan and get moving in the right direction. 

 

  1. KNOW AND LIVE YOUR PRIORITIES

Life gets crazy especially for us moms. Add a business into the mix and things can quickly spiral out of control. You probably won’t be able to achieve perfect balance in your life and you don’t need to but you can stay grounded through it by knowing and living your priorities. 

Instead of having a mile long to-do list every day that overwhelms you from the time you wake up until the time you go to bed, set your intentions for the day by what qualifies as a priority. By knowing and living by your priorities each day, you’ll improve your focus, keep your sanity and be more present for what matters most. The results will not only increase your productivity but decrease frustration and mom guilt. 

 

  1. GET FEEDBACK

As you work to kickstart your business, ask people you know and trust for feedback. A fresh set of eyes can help point out copy on your website, for example, that makes perfect sense to you because you wrote it but it’s not coming across well for someone who is not that familiar with what you do. Constructive feedback can be a great asset to you as you work to create new products, freshen up your social media and website before you start working on those areas so you know exactly where to focus your time and energy. 

This can be a hard exercise to go through. It can feel scary to open yourself up to people’s opinions, I get that but it will also prove to be invaluable. The goal is to help you figure out what works in your business and areas that need improvement so you can reach your goals. 

Some of the feedback will be good and some of it won’t be and why it’s important to have a plan on how to sort through and how to handle it. Here are some quick tips to make this process as positive as possible: 

  • Start by thanking the person for their insight and honesty. Those who give you negative feedback probably won’t be expecting you to thank them but by doing so you will earn even more respect and appreciate their honesty even though it was probably uncomfortable for them to do so. 
  • Don’t take it to heart. Just because someone criticizes an aspect of your business doesn’t mean they hate everything. You asked for their help so take it for what it is, something that you need to look into further and look at with a fresh perspective. Nothing more. 
  • Ask questions. Is there something you could do better? Do they have suggestions for improvements?  You never know what helpful solutions someone would share if you take the time to ask some simple questions. 

 

  1. CREATE A PLAN

It may sound cliche but “if you fail to plan, you plan to fail” is a very true statement. As a mompreneur, you have to know what generates leads, results and revenue for your business (and what doesn’t). Don’t put it off, create a plan today around those activities and commit to them every day without fail. Keep your plan on your desk, in your day planner, set a calendar alert each morning to help keep you from distractions, wake up an hour early if you need to before the house is filled with chaos so you can focus and feel accomplished going into your day. The point is to find what works for you and stay committed to it. 

If you are struggling with this part of your business, check out our post 10 Strategies To Land Your First Client to help you create a plan around activities that will help kickstart your business. 

 

  1. TURN UP THE SOCIAL MEDIA

Have you been using social media the last few months to its full potential? Your ideal client is out there and they need what you have to offer but they have to be able to find you. You don’t need to master every platform either. Leverage your strengths and put them to work for you. 

Love doing live video? Use Facebook live to give tips, a how-to that can solve a problem for your client (when they realize they don’t want to do it, they can reach out and hire you!), create a blog post with a tutorial and share it on your social media pages. Whatever route you choose, the goal is to be consistent. You can’t expect to show up on your social media pages once a month and have potential clients flooding your in-box. 

Instagram is a great tool for networking, creating a community and collaborating. Be sure to check out these practical tips for leveraging Instagram. 

 

  1. CREATE A WEBSITE

If you aren’t generating enough leads in your business and don’t have a website, it’s probably time to start one. It doesn’t have to be complicated and you don’t have to spend thousands designing one. There are great platforms out there like Wix and Squarespace that are user friendly and can help get you started quickly to showcase your work, client testimonials, products and portfolio. Having a platform to market is important to your overall success. 

If you have a website, maybe it’s time to take it up a notch by freshening it up, add a new blog post, client feedback, project examples and create a freebie that can help build an email list. 

 

  1. COLLABORATIONS

To kick start a business there is nothing like forming great partnerships and collaborations to help you do that. Reach out to fellow mompreneurs in your field and ask them if there are ways you can support them and feature them in exchange for the same courtesy. I believe in being blessed to be a blessing and when we support others, it comes back ten fold. 

Make this a regular thing on social media. For example, every Monday you could do #MompreneurMonday where you feature another mompreneur to highlight in your Instagram stories or #FeatureFriday where you feature a mompreneur and a cool project she is working on. If you do logo design work, reach out to a website designer at the beginning of the week and let her know that you are working on a #FeatureFriday post and would love to highlight one of her projects. Ask if she would be willing to do the same for you and feature one of your logo designs. Be intentional and set a time for the two of you to post on Friday so you know there is a mutual commitment (morning posts seem to do better than afternoon or evening posts).  

You will find collaborations like this can be a great way to support others and get exposure for your business too. As a bonus tip, on Fridays you can also use the #FridayIntroductions hashtag. Whatever you decide, be creative and have fun with it!

 

  1. FEATURE YOUR PREVIOUS PROJECTS

Don’t be shy about showcasing your work. Once a week create a post on social media to share a project you worked on for a client. Share some fun facts about the project and give your client a shout out in the process by tagging their Facebook page and Instagram accounts. 

 

  1. SPECIAL PRICING

To give your business a kickstart, put together some quick products and services you can offer for a special price. The key is to create urgency by giving the special pricing an end date. “Now through the end of August, I am helping eCommerce clients get started or rebrand with a custom logo for $_____ but this special pricing is only good through _________ {end date}.”

You are probably not the only business owner out there who needs to give their business a jump start and special pricing with a limited time offer could be exactly what your potential client needs to take action. 

 

  1. HIREMYMOM

Did you know for the past 12 years HireMyMom has been helping freelancing women and moms just like you find quality, legitimate work from home jobs and clients? By joining our community, you can confidently share your skills and look for high quality positions and clients as well as have access to more training and resources to help you build your business. Click HERE to learn more about what we have to offer and become a member today.  

 

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