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August 28, 2017 0 Comments

4 Top Qualities of the Best Managers

Being a good manager is more than simply showing up and giving orders.  In today’s world, it’s important to develop an array of qualities that bring out the best in your employees.

According to a study by Dale Carnegie Training, “29% of the workforce is engaged, 45% are not engaged, and 26% are actively disengaged.”  These are alarming numbers, and much of employee engagement deals directly to the employee’s immediate supervisor and manager.

Read along for some of the top attributes in being a successful manager with engaged employees.

Empathy

Empathy is fast becoming the number one trait of managers! When we express empathy, we’re relating to the feelings of others.  As a manager, being empathetic will allow you to interact on a more personal, effective level.

When your employees sense that you care about them, their current situation, their workload, and so on, they’re much more likely to come to you before things get bad.  This allows you to increase employee retention and put out those fires before they get too big.

Present

It’s a tough thing to be present in today’s technological world! As a manager, your presence is not only appreciated – it’s necessary.  When you’re present and communicative with your employees, they feel that the matter, and they’re more likely to stay in contact on a consistent basis.  When you have work from home employees, this is especially a bonus!

According to OfficeVibe.com, 69% of managers are uncomfortable communicating with employees.  When we’re uncomfortable, we tend to stop communicating and leave things in a confusing state.  Once you’re disengaged and uncommunicative, employees begin to question motives and lose morale.

Trustworthy

As a manager, your actions are always on display.  You become the example for your employees, so “Do as I say, not as I do” will not work! This does not inspire confidence in your employees.  Your actions and words must match, which is the hallmark of a trustworthy person.

When your employees trust you, it gives them the confidence that you’re capable of leading them.  Like it or not, employees want some reassurance in their work and the direction of the business.

Another way to establish trust is by being direct.  It’s important to be empathetic, as we’ve stated before, but to keep employees trusting that you’re looking out for their best interest, keep things simple.  From your requests to your meetings, keep to the point as much as possible.

Driven

It’s hard to expect your employees to work hard and feel fulfilled in their job if you don’t.  We all ebb and flow in our job satisfaction, but as a manager, you need to work to ensure that you stay positive – or make a change.

Stay driven in your business purpose and work to drive everyone else and keep morale high. If you’re miserable, how will your employees act?  Your drive will show in your daily work and communications, so do all that you can to remember why you started this business, and why you enjoy doing what you do.

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August 10, 2017 0 Comments

4 Ways to Be a Successful Leader

Leadership is a hot topic these days, and if you’re a boss or manager, it’s very important to be the best leader possible. There’s something to be said for effective leadership – it produced happier, healthier employees, keeps retention rates high, and encourages your employers to work more effectively.

Although there are so many ways in which one can be a great leader, we’ve compiled some of our best, most effective ways to do so. Read along for our tips and advice to be a successful leader!

Listen

So many of us listen with the intent to respond, instead of listening for the sake of listening. Whether receiving a complaint, listening to a client issue, or simply discussing something mundane, it’s important to be a good listener as a leader.

When your employers feel heard, they’re more likely to keep you in the loop and trust you. According to a study by IBM, “83% of employees experienced a more positive work environment when they felt there was trust in their managers/organization.” It’s clear that trust is important, and listening is one way to gain and maintain trust within your organization.

Give Feedback

Whether positive or negative, feedback is highly important! If employees have no idea if they’re working effectively or not, they can’t improve very easily. You can give negative feedback in a positive, constructive way that shows your employees where they can improve. It’s never helpful to put employees down or compare employees to each other.

On the other side, employees need encouragement when they’re producing positive work and ideas. If no feedback is ever given in this space, they start to feel underappreciated. Take note of the work quality of your employees – the good and the bad. Speak up and help your employees improve or feel encouraged.

Lead by Example

Supervisors who are never around, behave inappropriately, or ask employees to do things they will not do are not successful leaders. It’s highly important that you lead by example in attitude, work effectiveness, and leadership ability.

If you hope to encourage a workplace that works in harmony and produces great work, it has to start with you. Your employees will feel far more inspired to bring their best to work when they see their leader as a beacon of example. When you also do what you’re asking them to do, you’re also seen as more fair, trustworthy, and hardworking.

Communicate

There’s nothing worse than a boss who doesn’t communicate! The work environment truly starts to suffer, morale is lowered, and business organization starts to drop. As a leader, you’re in charge and responsible, and this begins with communication.

Keep your employees in the loop when you won’t be available, communicate all kinds of feedback, and encourage effective meetings and conversations. When issues pop up with clients or products, take the time to communicate about them as soon as possible. Keeping tabs on all items and having those conversations will keep your business moving much more smoothly.

Being a successful leader takes a lot of vigilance and effort. It’s a fulfilling job that has the opportunity to bring out the best in your employees and business. Take the time to build up your skillset as a leader, and you’ll find that you have engaged employees who truly want to do great work for your company!

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