What should I do if a company ghosts me during the hiring process?

It’s not even a spooky season, but you might find yourself encountering more and more ghosts on a regular basis.

Are you familiar with the term ghosting? This refers to when someone just leaves a situation with absolutely no explanation. At least, that’s what the kids are calling it these days! You may have experienced this yourself during the hiring process: you spent lots of time putting together the PERFECT résumé, answering questions in a phone interview, spending time through lots of face-to-face meetings, and then…NOTHING?!?

Ghosting is becoming an all too familiar phenomena in the world of job hunting. In fact, 77% of job seekers have said that potential employers ghosted them. There’s no clear cut line for where ghosting occurs, but you can probably agree that the further you make it in the process, the more a yes or no becomes important to you. But what should you do if you don’t hear back?

#1 Reach out!

Companies ghost candidates for a myriad of reasons, but sometimes they aren’t ghosting you — they’re just working their way through the hiring process which can take some time. It never hurts to reach out and ask about the status of your application. This can show the company your dedication and interest in the position, and it can also get you some peace of mind to know where you stand. 

It’s important, though, to move on if the company is ghosting you. If you have tried to contact them several times with no response, that’s a good indicator they are going in a different direction.

#2 Never stop searching.

Until you have signed a final agreement with an employer, do not stop searching for jobs! This will make sure the hiring process is not at a stand still for you, and always work on innovating. Tweak your cover letter with these 5 tips to stand out to potential employers. Practice your interview skills with family and friends. Ask for feedback from companies that have been responsive to understand what you can do better.

#3 Don’t take it personally.

It helps to put things in perspective and understand that it wasn’t something personal that caused a company to ghost you. We’ve seen situations where companies received over 1,000 applications in a very short period of time which caused them to not be able to respond to everyone. We encourage employers (and employees alike) to communicate instead of ghosting, but there can be extenuating circumstances that prevent that.

One of the businesses that uses HireMyMom wanted to share with you what happens on the business side of things when ghosting might occur:

“As a business owner, I appreciate the tenacity of the person following up. My advice would be to continue that practice, while learning to let it go after a period of time. In my business, it is part of the process. Applying for a job is sales. You make your pitch, follow up, then move on to the next. It has never been my intention to ghost anyone. However, the very fact I came to HireMyMom to get help indicates my own inability to tend to every detail. At least from my side, it’s less about being rude than simply scattered and trying to keep too many plates spinning. Please don’t take it personally.”

Don’t worry, these sorts of ghosts won’t haunt you! If you’re getting ready to start your job search, check out these 14 résumé skills to help you stand out to potential employers. Ghosting is not 100% preventable, but you can refine your materials and skills to the best of your ability to stand out and make it hard for companies to ghost you! Just be open with your communication as to what you expect with your potential employer, remember that it’s just business, and always stay on the hunt for new job listings.

Are you getting ghosted a lot in your job hunt, or is this something you’ve never heard of before? Let us know! 

 

 

 

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Embrace change: Top 3 Talent Acquisition Trends for 2022

The lasting implications of the pandemic and ongoing digital transformations within our working cultures mean that HR managers are dealing with more challenges than ever. Government payouts and forced remote policies are complicating hiring processes, while reimagined trends and new standards for consumer interactions are shaping what employees have come to expect. This leaves us with the decision to lay off employees, reposition them, or hire people with different skill sets.

It’s undeniable that finding talent might get quite expensive and time-consuming. According to Employee Benefit News, employers spend around 33% of a worker’s annual salary during the replacement process. And it takes approximately 24 days to hire someone—not including reviewing resumes to find the best candidates.

Due to the Great Resignation, the talent pool is wider than ever. The crux of the matter is that many of millions of job seekers don’t have enough experience to do the new jobs requiring new skills. Employers are facing a maze of challenges—and they need to find a way out to stay competitive in the market.

I have worked for years to upskill women and help them find flexible work opportunities. But the current work market needs are broader than that. Here’s my take on what you should do to navigate today’s recruitment challenges, only aggravated by the Great Resignation, pandemic, and global competition over talent.

Upskilling and reskilling to optimize employee performance

Transitioning existing employees into new positions is more cost-effective than recruiting. Furthermore,  workforce training allows companies to maximize employee potential and workers to keep their jobs by expanding their skills to different areas.  

A Gartner report shows that 33% of the skills listed in a typical job posting in 2017 are no longer necessary, and new job posts require 10% more skills than previous years. For instance, collaboration platform management, data engineering, being bilingual, and customer empathy are some of the skills in demand for tech companies.

The first step is to identify what kind of skill sets you need to have to run your business effectively and successfully. Then, you can pinpoint what’s missing and find out whom you need to train to close current gaps. Ultimately, team leaders should outline the roadmap towards growth—employee plans should include goals, training schedules, and a target date for completion.

Second, inspire your employees to join upskilling programs. You might want to avoid employee burnout. Remember that they are already very busy and often feel that they don’t have time to learn new skills. By setting learning time into the workload, you can encourage your employees to improve their skills. 

This way, you can have more qualified employees as well as foster loyalty. According to research by IBM, employees are 42% more likely to remain with a company long-term if they received training that helped them perform their work at a higher level.

As an added benefit, upskilling increases employees satisfaction and retention. The statistics are astounding. Companies with a comprehensive training program have a 218% higher income per employee than companies that don’t. They also have a 24% higher profit margin than companies that spend less on this kind of employee development. 

Industry giants have already put a significant amount of money into upskilling. For instance, Amazon invested  $700 million in training programs. I can hear you saying, ”After all, they have all the money—it’s Amazon.” You also have many options. Encourage knowledge sharing and empower collaborative work in your organization. Workshops can be more informative and inspiring than you might think. Creating a safe zone where constructive criticism and feedback are appreciated will help you point your employees in the right direction.

Take your time to explore platforms like Udemy, edX, or Coursera if you don’t have in-house training opportunities. Besides, some Ivy League universities share their lectures on YouTube. When you have the budget, you can offer to pay a certain percentage of tuition and fees towards a certificate or diploma in qualified fields of study.

Advance recruiter expertise for a better employer brand

According to Glassdoor, 86% of job seekers look at a company’s reviews before applying for a job—your reputation precedes you. But an interview with recruiters is the first personal connection with the company, putting significant responsibilities on recruiters’ shoulders. Not doing the job well means time and money lost as well as employer brand damage.

Make sure that your brand ambassadors—recruiters—represent the company in the best way possible. People say that ‘’The best interviews flow like a conversation rather than an interrogation.’’ It might be true—but it has some issues. You can go off the topic and leave some important questions unanswered. Moreover, being like-minded and having common interests can cloud one’s judgment. 

A structured interview helps you be clear about the role, set your expectations and non-negotiables in a candidate, such as skills and traits. This way, it’s more likely that you provide a better candidate experience. Why does it matter? Because 26% of people decline an offer because they had a negative experience during the interview process. 

Along with the skill sets, it’s key to identify if the candidate is a cultural fit for the team. In this context, I refer to goals and missions for both employers and employees. Choosing someone who is skilled but not a good match for your team can impact overall performance, success, and even disrupt company culture. 

Ask the candidates what type of work environment they are most productive in and what management style motivates them. You can also ask if the candidate has any concerns about your company culture based on their research before the interview. The answers will help you understand what the applicants are looking for. 

Lastly, word travels fast. Any negative experience will come back to you as comments on social media accounts, affecting your employer brand. If this has happened to you before, make sure that your HR team gives the appropriate answers. Job seekers are more likely to apply if your company actively manages its brand by responding to reviews and communicating on social media.

Remote work for freedom and flexibility

After getting a taste of freedom, many employees don’t want to go back to the office. One of the most notable benefits of working from home is being able to have a better work-life balance. On top of that, people can plan their days, have more flexible and appealing childcare and eldercare options as well as reduce some expenses. 

From an employer’s perspective, offering remote work is rewarding. Some recruiters simply realize that virtual interviews and remote recruitment are time-saving and efficient methods. Most importantly, offering remote work makes your talent pool the talent ocean.

Even if we’ve been talking about the benefits of working remotely for some time, 44% of companies still don’t allow it—and these companies are limiting their talent pool by simply not offering remote work opportunities. Your ideal candidate might be miles away from you—don’t let distance come between you and top talent. 

Digital nomads are living proof of rising remote work culture. There are more than 15 million digital nomads from the US alone. The ability to work from anywhere in the world, higher salary expectations, and flexibility won’t let digital nomad growth slow down.

Besides offering remote work, consider paying a competitive salary, offering out-of-the-box incentives and bonuses—while creating a work culture that attracts ideal candidates, you can boost employee satisfaction.

The bottom line is that the talent is out there, and you need to ensure that you set a productive environment for the arrival of future candidates and employees.

 

 

 

 

 

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How to Hire a Superstar in a Sizzling Job Market

Hiring is tough for everyone right now–big and small businesses alike are struggling to find the right people. But, as a small business owner, there’s a tremendous pool of workers that you can tap into–moms who are ready to leave the rat race and find work-from-home positions that provide flexibility and meaning. 

The pandemic forced many families to re-evaluate the work-life balance equation and prompted people to reconsider their career trajectories to determine if they are on the right track. Prudential, the global financial services giant’s latest Pulse of the American Worker survey, found that 48% of Americans are rethinking the type of job they want post-pandemic. According to the research, work-life balance is one of the drivers behind the shift.

These changes are leading to the “great resignation” or the “great reshuffling” that you may have heard about. Many are willing to trade the perks and income of a large employer for a more flexible job where they can contribute in a meaningful way. 

As a small business owner looking for a remote team, you are perfectly positioned to scoop up these workers who can bring a wealth of knowledge and resources to the job and your business.

Here’s your guide to tapping into this valuable talent pool to grow your business and add talent that might not ordinarily be available.

 

Focus on Moms 

Focusing on moms is a great place to find your next superstar employee. As the light starts to appear at the end of the pandemic tunnel, many large employers are plotting return-to-work plans. But, many moms who have been working at home for the last year and a half are looking for an alternative to going back to the office and are turning their notice into large employers rather than reshuffle family life to accommodate a commute. 

If you can offer flexibility and a remote job opportunity, you are well-positioned to find an experienced hire who can help your business grow.

To find mom professionals interested in remote job opportunities, partner with a niche job site like HireMyMom to have access to a dedicated pool of professionals looking for remote work. Because HireMyMom charges job seekers a fee to access job listings, all our job seekers are serious about finding work. And, the volume of resumes that flow in is more manageable than the numbers that arrive when jobs are advertised on free job sites.

Employers love us because they know they can find high-quality, highly motivated candidates who want to work from home by partnering with HireMyMom.

 

How to Make Sense of Corporate Speak on a Resume

Once you have created a post and applicants start to roll in, finding the right person may take a little detective work. 

As people transition out of jobs with large employers, resumes may be full of unfamiliar terms and titles that don’t seem to match your needs. But, a few tricks can make those resumes easier to decipher.

As you review resumes, look for department names and activities that line up with your needs. For example, suppose you are looking for someone to do online marketing. In that case, you may review candidates from a diverse pool of experiences that include departments that range from marketing to public affairs. Likewise, titles can vary.

You may see titles as varied as a project manager, marketing associate, or vice president of marketing. Try not to get hung up on the title. 

The key is to look at the person’s specific activities to find the fit for your role. As you look through that list of accomplishments for each job, keep your eyes peeled for the types of skills you need. 

For example, if you know that you need someone with marketing experience, look past the title and department and see if the skills you need are listed. It may be tempting to only look at the most recent job the applicant has held. But, looking back a little can reveal how the applicant’s career has unfolded and provide essential clues about overall abilities and learning agility. Review the cover letter for additional insight.

If all this sounds daunting, you may prefer to use HireMyMom’s Concierge service. We created the Concierge Service for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process.

With our full-service Concierge Service, our HR Specialists will do it all for you from start to finish and present you with the top candidate(s) sourced from a wide array of qualified applicants who will be dedicated to helping your business succeed and grow. 

 

Confronting Common Fears

Many employers look at a resume full of corporate experience or stuffed with fancy titles and decide to take a pass for one of several reasons. Here are some of the most common concerns I hear from employers and some additional things to consider:

Fear: The pay requirements for that person will be too high. 

Reality: The applicant saw the pay range in your posting and decided to apply for the job. Some people value flexibility and opportunity more highly than money at different life phases.

Fear: Experienced workers won’t be happy and might leave quickly.

Reality: Workers with a lot of experience know that it takes time to learn a new job and likely have the breadth of perspective that helps them persevere through the first few months on the job. 

Fear: Experiences at a large organization aren’t transferable to my business.

Reality: Many experiences at large employers still involve small teams, so the experience of a small team is unlikely to be foreign. Also, an experienced employee from a large company may be able to share new ideas or best practices with your team. 

 

Interview to Screen Out Concerns

If you have some of the concerns above or others, rest assured that the proper interview strategy can help you sort through your concerns and find the right person. During the interview:

  • Ask the candidate about her intentions.
  • Inquire about the specific things she is looking for in a new job.
  • Ask about the type of flexibility she is looking for in a job.

These questions can help put your mind at ease and make it easier to feel confident in extending a job offer.

 

Go Ahead, Leap!

If you’ve never hired an experienced person before, the prospect of doing so can feel daunting. But, with a bit of leg work, the right questions, and a partner like HireMyMom, I’m sure you can find the right person to help your business grow.

Once you find your superstar mom employee, send me a note sharing your experience.

 

 

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What is the Best Human Resources Solution for Your Small Business

Having a thriving business can be extremely rewarding especially when a company’s growth results in expanding to onboard extra help.

If a company owner has a managerial background, they will have some knowledge and/or experience when it comes to onboarding, training, and evaluating employees and their work. 

For the entrepreneur who is used to working for themselves and themselves alone, it’s a different story. 

This is where having human resource personnel can be beneficial. The biggest question when it comes to a company’s HR is whether to outsource or insource.

 

Outsourcing vs Insourcing HR

An internal human resource department would be a good decision if a company is mid to large size in scale. Typically this applies to companies with more than a handful of employees.

For small businesses, however, it wouldn’t make sense to hire a full HR department within the organization if they are only dealing with just a few key staff. In this case, it’s much easier and faster to outsource instead. 

 

Why is HR important for small businesses

Having some form of HR in place is necessary for the function of any business that employs others. 

But human resource tasks are redundant, time-consuming, and don’t contribute to the bottom line of a company’s profits. 

Left up to the owner or core staff members to take care of could lead to a negative impact on a business’s productivity and cost the company a lot of money in the long run.

The realized benefit of having an outsourced human resource system in place is immediate. 

The newfound time allows small business owners to focus on the tasks that bring them the most ROI and significantly improve the function of the company’s operations overall.

 

The Top 3 Benefits of HR Outsourcing

  1. Time-Saving 
  2. Cost-Effective
  3. Less Staff Turnover

 

A good HR company will set up a consultation with their client to learn about their needs and help determine the role they are looking to fill for their expansion. They will usually handle all aspects of the job posting itself and screen applicants as the resumes come in.

When it comes to interviewing candidates, the HR company can help write the interview questions, schedule, and conduct them. 

They will select only the most qualified to move forward for the final interview with the company owner. They will even send out courtesy emails to applicants who were not selected for the job.

An outside human resource organization can save small businesses time, money, and result in less staff turnover due to the thorough pre-screening and onboarding process that takes place.

If you’re a small business owner looking to expand your organization and think that outsourcing your human resources would be a good fit for you, Hire My Mom does offer an excellent Concierge Package for consideration. You can learn more about this service here.

 

 

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5 Things You Need to Know Before Hiring an Independent Contractor

5 Things You Need to know Before Hiring an Independent Contractor

Hiring an independent contractor is a big step. It often means that your business is growing and that you are ready to take the next step to bigger and better things. Now that you’ve found the right person and agreed on a scope of work, it’s time to roll up your virtual sleeves and get to work, right?

Not so fast.

While the paperwork required to hire a contractor is much less than a regular employee, there are still important documents that must be completed and collected. Here’s an overview of the who, what, why, where, and how of forms needed when you hire an independent contractor. 

 

Who Qualifies as an Independent Contractor

Let’s start with the who. Any person or business you hire to do work on your behalf, but not as an employee is an independent contractor. 

Usually, independent contractors are in a different business than your own. For example, freelancers like artists, editors and writers are often independent contractors. Independent contractors can also include outside companies doing work for you on an ongoing basis. Think cleaning service, an attorney, or a tax prep person. Basically, independent contractors include anyone you are paying for services and who is not an employee.

The Internal Revenue Service (IRS) has set guidelines for determining if someone is an employee or an independent contractor. As a rule of thumb:

  • You pay independent contractors for the result of their work. 
  • You pay employees for the ability to control how the work is done.

 

Why Independent Contractor Status Matters

When you hire an independent contractor, you aren’t required to withhold federal or state taxes or Social Security and Medicare taxes (collectively known as payroll taxes) from their pay. That’s because rather than paying them a salary or a wage, your business is paying another business for services.

Independent contractors are self-employed/owners of their own business and are responsible for reporting their income and paying the associated taxes. (You can learn more from irs.gov.)

When you hire people as employees, you are responsible for withholding the appropriate payroll taxes. This applies for part-time, full-time, and seasonal employees.

 

When to Call the Pros

Issues around employment status and taxes can be thorny.  The IRS offers some guidelines for making this determination. But, it’s wise to consult an attorney or accountant with specific questions or for advice when hiring people or businesses to do work on your behalf. While this article is a good overview of your obligations when hiring independent contractors, we aren’t attorneys and we don’t practice law here at HireMyMom.com. 

 

Start a File for Each Contractor

Before we talk about which forms to collect from your contractor and when, let’s take a step back and consider why it’s important to collect them. While you aren’t required to share information about your independent contractors with the IRS, there are still good reasons for keeping a file on each contractor. 

  • Maintaining project overviews and any feedback you share with the contractor, helps you keep good records about your projects– including how and when they were completed, who did the work, and what you paid to have the work done.
  • If you are ever audited, you can easily pull information about each contractor to share, as needed. 
  • Keeping a contractor file makes it easier for you to connect with contractors in the future. 

 

Collecting the Right Forms

Collecting the correct forms from independent contractors is often an overlooked step that offers important benefits for your business and the contractor you are hiring. Securing the correct forms at the beginning of your relationship can set you up for greater success later. It’s easier to have the information on file before the project begins when you and your contractor are in more constant communication. 

Collecting the forms early gives you peace of mind that you’ve checked all the boxes with your independent contractor.  According to The Balance Small Business, there are several forms to collect and keep on file, including: 

  • A completed W-9 tax form. This form and directions to complete it are both available online at irs.gov and should be on file before you pay the contractor. Once you collect the W-9 form, hold on to it for your files in case you need to share it with an auditor. (You don’t need to send it to the IRS.)
    • While you don’t need to withhold payroll taxes from an independent contractor, you are responsible for issuing them at 1099 Form for Non-Employee Compensation at the end of each calendar year. 
    • Independent contractors use the 1099 Form to report their business income to the IRS.  
  • A contract. When you start a new relationship with an independent contractor, establish the terms of your engagement with a written contract. The contact should:
    • Outline that the person you are hiring is an independent contractor and not an employee. It’s important that the person you are hiring understands that you will not be withholding payroll taxes because he/she is not an employee.
    • Stipulate who owns the finished work product. (This is especially important for creative services such as art work or design.)
    • Outline the scope of work to be performed.
    • Document billing rates, invoicing, payment processing and timing. Settling on this at the beginning of the project can make for a more productive relationship.
  • A resume and reference information. You know why you hired this person to do work on your behalf, but keeping a resume and reference information on file makes it easier for others to review, if needed. You may even have your contractors complete an application so you can easily access pertinent information about them in the future.

 

Additional Forms to Consider

In addition to the items outlined above, your business may dictate the need for additional forms, according to The Balance Small Business. For example:

  • A non-disclosure agreement (NDA). Sometimes called a confidentiality agreement, this gives you confidence that your independent contractor is not sharing your business plans or trade secrets with competitors or other businesses. 
  • A non-compete agreement puts restrictions on the contractor’s ability to take your customers or clients to a competitor. These documents tend to outline specific actions and timeframes where the restrictions apply.  
  • A non-solicitation agreement keeps an independent contractor from working for your competition while also doing work for you. This can be tricky because sometimes you want a contractor with expertise in your industry, which means he/she also works for other similar businesses.

Consult a lawyer if you are considering asking your contractor to sign any of these items. State laws vary considerably. Working with an attorney can help make sure that any steps you’re considering are legal and advisable based on your state, objectives, and situation.

 

We’d Love to Hear From You

Tell us how you found your independent contractor and the success you experienced.

 

 

Disclaimer. The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter. You should not act or refrain from acting on the basis of any content included in this site without seeking legal or other professional advice.

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7 Essentials To An Independent Contractor Agreement

As a business owner, you often take on the roles of many people. You can find yourself working long hours and doing all of the work by yourself to keep your company afloat. When it gets so much that you can no longer keep up, it’s time to hire!

You’ll want to determine if the job you are hiring for is a contractor role or an employee role. You can learn the definitions on those here and get some additional advice here. 

If you are hiring freelancers or contractors an independent contractor’s agreement will help you outline the details of the work to be performed, terms of the agreement, compensation, and any additional important details. 

In today’s article, we will discuss the importance of a contractors’ agreement and some key components you may want to include when creating one*.

Statement of Relationship

This is the opening of the contract that discloses the parties the agreement is between. The Company name is indicated and from that point on, referred to as “The Company”. The Contractor’s name and his/her company (if applicable) is also indicated and referred to as “The Contractor” from that point on.

This piece of the agreement is extremely important to get right especially when it comes to the contractor being able to prove his or her work status. It protects against employee misclassification.

The contractor-client (Company) relationship is a business relationship, not an employer-employee one.

Scope of Work

This part of the contract highlights the work the Contractor will be doing for your Company. If there was an SOW (Statement of Work) drawn up (which is recommended), it would be included here.

Note: A Statement of Work (SOW) is a document within the contract that describes the scope of work and/or project being performed as well as performance expectations.

Payment and Billing Terms

This is an important part of the contract. Rates agreed upon should clearly be disclosed here along with the terms of billing and form of payment.

The rate of pay should have been discussed and agreed to ahead of time along with any commission rates (if applicable). For payment, it should be discussed with the Contractor how you would like to be invoiced and the payment dates.

Party Responsibilities

This part of the agreement applies especially if there are multiple departments involved within your Company that your Contractor will be performing work for or collaborating with. This is a good opportunity to present the review and approval process, set the standards of communication and to also have your Contractor provide proof of insurance.

Deadlines and Timelines

The Contract term (length) should go in this section of the agreement. If you don’t have one, it’s good to at least set a contract review/renewal date.

If this contract is for a project, the timeline or approximate timeline should be specified. If the project is large enough, milestones can be outlined as well. Clear goals and targets should be outlined. The more details you can include the better. This will ensure clear expectations and communication between yourself and your Contractor.

Termination

Not all agreements work out. Sometimes they have to come to a close. All contracts need to have a termination clause.

The termination clause offers the right for both parties to cancel. Reasons to end the contract should be clearly stated. Some considerations include nonpayment, breach of contract, and business disruption.

When considering the termination timeline most contracts can end with 30 days written notice from either side.

Non-Disclosure/No Compete Clause

Unless your contractor is designated to only working with you at the time of the agreement, having them sign a Non-Disclosure or No Compete clause might be difficult.

If they have more than one client, chances are, at some point, they might be working with your competitors.

You can, however, cater to the non-disclosure specifically in reference to the information you share with them about your company. 

Other Considerations

It’s always advisable to have a legal advisor review your contract before it officially falls into the hands of a Contractor. Once reviewed, it may be able to act as a template for future contract work as well.

 

For more information, see:

 

*HireMyMom.com (HBWM.com Inc.) does not provide tax or legal advice. The material contained herein is for informational purposes only and does not constitute tax or legal advice. Readers should consult with their own tax advisor or attorney with regard to their personal and business tax situation.

We have some amazing Contractors right here on HireMyMom. You can see what other business owners are saying about our services here.

Ready to start find a great candidate now? Click here to get started.

 

 

 

 

 

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10 Qualities To Look For When Hiring a Remote Contractor or Team Member

The world has gone digital and as an Entrepreneur, you now have the ability to put your products and services in front of the right people across many digital channels.

This means, that your business could grow substantially overnight. If you’re not prepared for that growth, you’ll find yourself completely overwhelmed with the many day to day tasks required to operate and maintain your company.

Que the rise of remote contractors.

What is a remote contractor?

Just as the name describes, this person works from their own office space (often out of their home) and uses their own equipment and software.

 

Why consider hiring a remote contractor?

  • They can start immediately
  • Require very little training
  • Have little to no onboarding costs
  • Are more productive and
  • Can save you time

When deciding on “how” you want to expand your business, you should focus on filling the voids of your company. 

What does that mean?

Well, if you carefully assess all the tasks you’re doing right now and break them down by priority, the ability to do them yourself, and whether you like doing them – you’ll soon have a vision for your new hire.

Whether you’re hiring a bookkeeper, marketer, content writer, or assistant, here are some common traits you should consider when hiring a remote worker.

 

10 Qualities To Look For When Hiring Remote Team Members

 

1.  Strong Communication Skills

Communication is key to any successful working relationship. It’s especially important for a remote employee-employer relationship because most of your conversations will be taking place through text, phone, email, and/or video chat. You should also keep in mind, the time zone your remote worker lives in, their first language, and their response time when you communicate with them.

Because a remote employee can’t just walk into your office to ask for help whenever a situation arises and vice versa, you have to be able to effectively communicate. Without this core competency, it’s impossible to succeed with a remote employee. 

 

2. Independent and Self Motivated

The last thing you want to be doing is micromanaging your remote worker. He or she should be independent, self-motivated, and be able to complete most tasks assigned with very little direction (unless the task requires it).

Successful remote workers must be able to motivate themselves to stay focused with little distraction seeing each task from start to completion.

Because you can’t be there in person to ensure your remote worker is staying on task, independence and self-motivation are must-have qualities when finding the best fit for your organization.

 

3. Flexibility and Availability

A huge benefit for a remote employee is the flexibility of the job. For remote employees who are parents, this means they can drop off and pick up the kids from school, attend soccer games, school plays and more.

Just as flexibility is a benefit to the remote worker, the remote worker should be flexible with you, the employer.

Your remote worker should be flexible with your schedule and also available when you need them. If they are not a designated remote worker, they should be able to attend necessary meetings and communicate with you in a reasonable time frame with proper notice.

If you run a business that has a lot of tight deadlines, consider a designated, full-time remote worker over a freelance part-time one.

 

4. Ability to Organize and Prioritize

Strong organizational skills are extremely important for a successful working relationship with a remote employee.

They should be able to take a list of tasks given, organize, and prioritize them with minimal direction and be able to carry out this task on a continuous basis.

If your business uses a Project Management software, your remote employee should be able to navigate through it with ease. If they have experience using the software, it’s even better as there’s less of a learning curve if at all.

 

5. Tech Savvy

Because the world has gone digital, your remote employee should be tech-savvy, especially since their work is done on a virtual level.

Your remote worker should be fluent in common software applications such as Microsoft Office and Google Docs.

Because your remote employee will be performing many of the day-to-day tasks on a shared software they should have a good understanding of how to use it. If training is needed, they should be able to learn the software from you personally, YouTube or other online training.

 

6. Excellent Time Management Skills

Effective time management is fundamental to the success of any business. When you hire someone with excellent time management skills, they will be able to complete more tasks for you in less time which translates to saving you money.

Remote workers with great time management skills will create and maintain daily to-do tasks, they have designated workspaces so they can perform their work with minimal distraction and will find ways to optimize their time on the tasks they are given – including learning new software applications.

 

7. Honest and Reliable

Remote work requires a level of trust between yourself and your remote employee. You will likely be giving them access to your software, email inbox, website, and more.

It’s important to properly interview and screen your candidate before you hire him/her and depending on the nature of your business, a background check might be needed as well.

An honest and reliable remote worker will tell you when they don’t understand something, they will be honest if they make a mistake so it can be corrected quickly with minimal negative impact to the company.

They operate themselves with the highest level of integrity which is reflected in the work they do for you.

 

8. Remote Experience

It’s important to select a remote worker with experience. They should have a designated workspace, their own reliable technology to work on, the key software programs such as Microsoft Office as well as anti-virus protection to keep their computer (and your sensitive information) safe.

Remote workers with experience are also ideal because there is less transition and training required when it comes to onboarding them.

 

9. Administrative Experience

One of the most in-demand types of remote workers for small businesses are Virtual Assistants (also known as VA’s).

You can incorporate virtual assistant duties into almost any role. Often there is an overlap in VA tasks whether you’re hiring someone to help manage your social media, conduct bookkeeping or maintain your website.

Some common VA tasks include: 

  • answering emails,
  • entering invoices,
  • managing calendars / setting appointments,
  • research,
  • updating blogs,
  • customer service,
  • travel arrangements,
  • answering phone calls.

 

10. Positive Attitude

Sometimes it’s not the talent but the attitude of a worker that helps you determine whether or not they would be a good fit.

A remote employee who has a positive outlook will provide you with higher work quality than one who is negative.

They will take any constructive feedback you provide in a positive light and not become defensive or offended. This, in turn, leads to a continuous improvement of work quality and flow.

 

As the small business community continues to grow, the demand for remote workers does too! At HireMyMom, we have a large selection of remote workers to choose from. The benefits of our workers are that they are often in similar time zones, speak fluent English, and are typically work-ready within 24-48 hours of you hiring them.

We hope you’ve found this article helpful. We have another great article that you might like called “ 7 Reasons Why Moms Make The Best Remote Workers For Small Businesses”. 

If you’re ready to get started with a remote employee, you can post your job here. If you need to hire but are overwhelmed at the task, consider using our VIP Small Business Concierge program and allow one of our HR Specialists do all the work for you! 

 

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5 Questions Every Small Business Entrepreneur Should Ask Before Hiring A Virtual Assistant

As an entrepreneur, you may have reached that point in your small business where you are thinking you need some help. There just aren’t enough hours in the day for you to check and respond to emails, field phone calls, create social media posts, create email blasts, manage your calendar, research topics, manage day to day operations, and on and on.

There are many advantages to having someone who can assist with tasks that feel overwhelming so you can focus on the more important, revenue generating activities of your business. And working with a virtual professional can help you focus on GROWING your business and help you leverage your time better.

Before you jump in feet first and start the scouting process to find a Virtual Assistant (VA), there are some things to carefully consider.

Here are 5 questions you should ask and answer before hiring a Virtual Assistant or a Virtual Professional.

1. Do You Know What You Need?

Take some time to decide what tasks would be most beneficial to have someone else do. Make a list of the job duties you don’t like or don’t have time for as well as any tools or programs needed to complete the tasks.  As you create your job post, this list will help you refine the duties to help you find the right person for the job.

Are the tasks suitable for one type of assistant or should you hire more than one person? It may be that you need a part-time administrative assistant as well as a part-time social media manager, bookkeeper, blogger or customer service specialist depending on the tasks and duties you need to have done. Many businesses start out small and hire someone for 5-10 hours per week until their business grows and they need more help in various areas.

 

2. Are You Looking for a Certain Personality?

You will be working closely with a virtual assistant, so it’s important to find someone who gets you. Are you a Type A driven personality who works better with similar personality types? Are you more laid back and work better with someone who is too? Do you procrastinate too often and could use a no-nonsense person to help keep you on track? Do you run a faith-based business and want someone who shares your Christian values?

Knowing your personality type and what type of person you are looking for in a virtual assistant who will complement that is essential.  If this is important to you, you may consider having the applicants submit their scores to a personality assessment test.

 

3. How Will You Work With Your Virtual Assistant?

You will have the most success working with a VA when roles and communication are laid out clearly. There are a lot of project management resources out there like Slack, Asana and Trello to help with task tracking, communication, and project management. Or you may choose to keep it simple with daily or weekly check-ins by email or Zoom calls, sharing via Google Suite or DropBox folders. Decide up front how you will work best to ensure efficiency for you both in work and communication. But remember that communication is key and that no one will be able to read your mind or do a good job if they are not taught, show and directed early on especially.

 

4. What Skills Do You Need in a Virtual Assistant?

Having a list of tasks to delegate is a solid foundation when you are ready to hire a virtual assistant. Keep in mind, though, that hopefully this will be an individual who can grow with you and your business to form a great long-term working relationship. Think about what kind of skills you want a virtual assistant to have and what would bring you the most value as your business grows over the next two or three years.  If you are unsure, try searching the internet for Virtual Assistant (or whatever role you need) job duties to get an idea of what others are hiring these assistants to do and what skills may be needed.

 

5. Will They be Dealing with any Private or Sensitive Information?

If you need someone to help with parts of your business that include sensitive or private information to you or to your clients, you should consider not only checking references but also doing a background check or requesting a Trust Badge from a service such as SafetyPin Technologies. In today’s remote economy, it is important to do the extra work up front to reduce the chances of someone having access to sensitive information or business assets that turns out to be less than trustworthy. It is wise to get to know the person before allowing them full access to your business. Start small and allow them to prove themselves. The extra work up front may save valuable time and headaches in the future.

  

And when you are ready to hire, HireMyMom can help you find a great Virtual Assistant or Professional.  We believe Moms make great virtual employees or contractors.

FACT: Over 5.4 million mothers put their careers on hold to stay home with children*. That adds up to a lot of talented women with experience, education, skills and the motivation to find flexible work that can be done from their home office. (*Source: U.S. Census Bureau)

What are the benefits of hiring remote employees or contractors from HireMyMom?

  • Save time.
  • Save money.
  • Save on office space and office equipment.
  • Save Your SANITY!
  • We do NOT take any commissions from You or our Job Seekers!
  • You will have more time to focus on your clients and improve your business.
  • Your project or job is posted to our entire pool of talented work from home candidates saving you valuable time.
  • You save money by not paying high salaries and benefits for traditional employees.
  • You interview, evaluate and decide which candidate is best suited for your business (or you may choose our Small Business Concierge program and allow us to do it all for you).
  • We provide the candidates. You provide the work. We get out of the way.
  • We’ve been around since 2007, and as moms and entrepreneurs ourselves, we are committed to helping small businesses, entrepreneurs and moms find mutual success!

FIND A TALENTED VIRTUAL ASSISTANT

 

What Types of Professionals Can You Hire?

Here are some of the more common job types posted with us:

  • virtual assistants / administrative assistants,
  • blogger / writers / editors,
  • social media marketers,
  • marketing / public relations / advertising,
  • legal & real estate assistants,
  • researchers,
  • graphic designers,
  • accounting / bookkeeping,
  • web designers,
  • customer service reps,
  • sales,
  • e-commerce specialists,
  • human resources, and more!

FIND YOUR NEXT VIRTUAL PROFESSIONAL NOW!

If you need help with hiring, try our Small Business VIP Concierge service and we can do all the hard work for you!

 

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#1 Complaint Job Seekers Have…

We hear it over and over again…

“I never hear back from the jobs I’ve applied for.”

I’ll tell you why that’s not good for your business.

1.  It puts your company’s reputation in a negative light as unresponsive and unprofessional.

2.  The next time you post a job, those applicants are less likely to apply because they’ve felt rejected without any feedback or communication at all.

You don’t have to craft a long, drawn out response to every candidate but even a simple, professional response is much appreciated!

Your email can be as quick and simple as:

 

Dear _________,

Thank you for your interest in our position posted with HireMyMom.com.  
 
I wanted to let you know that we have selected another candidate who we feel more closely matches the skills, traits and expertise we are looking for at this time. 
 
We truly appreciate your time and thank you for your interest in our job. We wish you much success in your endeavors. 
 
Warm Regards,
Your Name

If the candidate was a close runner up, let them know. You may need to hire additional help or replace your current hire. Keep the lines of communication open!

We look forward to helping you with your hiring needs.

Please contact us and let us know how we can help.

 

 

 

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5 Tips for A Professional Job Application

We all know the importance of a resume when you apply for a job, but there’s often more to the application than just that. There’s the cover letter, recommendation letters, resume, and anything else requested by that particular position.

We’re sharing our best tips to keeping your whole job application professional and effective, so you’re ready to apply when those ideal positions come along.

Keep it up to date

Even if you’re not actively job searching, sometimes the right position just pops up. Be ready for these opportunities! Every month or so, take a few minutes to update and review your materials.  This will keep things fresh, keep you from scrambling, and help you avoid losing future opportunities due to time.

This is also a good time to prepare all potential documents.  If you only have a resume so far, draft a cover letter and seek out at least 2-4 professional recommendations to have on file.

Short and sweet

A professional application is short and sweet! You may think you need to elaborate or sound wordy to be impressive, but employers receive a ton of applications.  They will greatly appreciate that you kept to the most essential information.

Use bullets

Along with keeping things short and sweet, don’t be afraid to use bullet points liberally! It allows employers to easily scan your information for items that jump out, and keeps information in bite-sized pieces.

You can utilize bullet points in all areas of your application – the cover letter and resume, as well as any other documents required by the posting.

Free from errors

If you want to submit a professional application, it should be free from spelling and grammatical errors. Take the time to really proofread well, and ask a friend or family member to take a look as well.  We can miss small errors by seeing the same piece of writing so many times, so don’t be afraid to have several sets of eyes on it.

Errors and mistakes can make you come across as careless, even if that couldn’t be further from the truth.  It’s worth the extra time to ensure that all of your materials are perfect!

All materials

These days, not all job postings are standard.  Some of them require additional writing samples, tests, and so on.  You need to read very carefully! They’re often looking for someone who follows directions.

Be sure that you include everything that is asked for, and don’t include other things that are not.  Each employer usually has a very specific skill set and documents that they’re requiring, so it’s best to stick to that.

To start, ensure that you have a cover letter, solid, updated resume, and recommendations, which can either be attached or ready upon request. This will give you a foundation, and any other requested materials can be created quickly!

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