Behind the Scenes with HireMyMom Founder Lesley Pyle

Why did you become an entrepreneur?

I sometimes call myself an accidental entrepreneur because it was not in my original plans. However after having my first child, I desperately wanted to be at home with her. I had just finished my Master’s degree and had always dreamed of climbing the corporate ladder. But after having her, I wanted nothing more than to work from home and be able to be an integral part of her life. The most appealing part to me at the time was having freedom and flexibility in my day and that’s still a huge benefit all these years later!

 

What changes did you have to make start your entrepreneurial path?

When I first started out, I made the difficult decision to quit my full-time job which meant we needed to cut our living expenses significantly until I could get my freelance business going. We sold one car, got rid of cable TV and cut out every other bill we could. We ate more ramen noodles (hello cheap!) than I care to remember. It was rough getting started, but it gave me such drive to make sure I was successful. I knew if I wasn’t, then I would be forced to look for a job.

 

What has been the toughest aspect of being an Entrepreneur?

Going at it alone has been difficult at times. When you work for yourself, there’s no team members to turn to or bosses to teach you things you don’t know how to do. You are responsible for learning new skills, staying on top of new technologies, hiring the right people, and knowing when you may need to hire a coach to help you through some of the areas you are lacking in.

 

What advice would you give to someone who was thinking about transitioning into the entrepreneur life?

I would recommend really taking the time to discover what you are passionate about and what you are good at. Don’t just do something because you think you will make money. The honeymoon will be over on that before you know it. I believe you’ll have much more success doing what you love. Because then, it doesn’t feel like work, right?  I love what I do and I look forward to sitting down at my desk every day. Instead of looking at the clock 20 times a day wondering if its 5:00 yet, I look at it and think “oh no, I only have x more hours to work today”. That’s when you know you love what you do!

 

What do you enjoy most about being an entrepreneur?

I love being creative and being in charge of my time and my future. I love setting new goals for myself and growing by learning new things. And let’s face it, who doesn’t love being able to pack a bag anytime you want and take your work on the road for as long as you want! Last year, my husband and I were able to take off for 10 days to Hawaii where one of our daughters was playing her last collegiate volleyball games of her career and we got to be there for those and to celebrate her on Senior Night! Priceless memories, and I probably would not have been able to do that if I worked a traditional job.

 

What book are you currently reading?

I’m currently reading “The Compound Effect” by Darren Hardy because I need reminders that small choices day by day make huge differences in the future. So far, I’m loving it!

 

What does your daily routine look like?

I get up around 6am and have my coffee, prayer and Bible study time for about an hour to get myself focused in the right direction. Then I get my youngest up and ready for school. From there, I often work out for an hour, then head to my home office where I work until around 4pm when our youngest gets home from school. My work day includes writing, creating content, responding to customers, engaging with my community and working on daily goals.

 

What is something most people don’t know about you?

I am a first generation college student. I put myself through college with the help of loans, grants and the work study program. Upon graduation, I had a hard time getting my first job so I decided to look at scholarships for graduate school. I found the biggest one and figured I’d start with it. It was a full scholarship to study abroad in any country from Rotary International. To my surprise, I won the scholarship and attended the University of Stirling in Scotland where I received my Master’s in Marketing and Public Relations! That taught me that when God closes one door, there’s usually a bigger, better door waiting for you!

 

Have questions or want more information on HireMyMom? Contact us!

 

 

 

 

 

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5 Springtime Tips You Need to Do Now

Springtime means fresh starts, new beginnings and a renewed purpose, so it’s the perfect time to clean out the clutter and prepare for new growth! To help you get on track, we have 5 springtime tips you need to do now!

 

Clean Your Workspace

Let’s face it, if your desk is messy, it will not motivate you to do your best work. It will also keep you from being productive. One of the most important things to have on your desk is your to-do list. Write down the important tasks you need to accomplish each day with deadlines for each task. The other main thing you should have on your desk is the current task or project you are working on. Everything else should be placed neatly in a file or an organizer to keep your desk free from clutter.

 

Refresh Your Materials

How long has it been since you freshened up your resume, business materials and/or website?  Take some time to review all of your materials to make sure they are up to date and come across as top notch.  Spring weather tends to give us a more positive outlook, so use that energy to restructure, update or overhaul your materials.

You will be amazed at the renewed passion you will feel when you and your business are putting your best foot forward!

 

Get Back on Track

Studies show we tend to put on a few pounds in the winter, but now it’s time to get back on track. Use the momentum of springtime to get more exercise in the fresh air and choose healthier foods.  Look for accountability groups online or download a new app to help you stay on track with getting exercise and making good food choices.

It’s an ideal time of year for fresh fruit, healthy smoothies, and grilling nutritious meats and veggies outdoors.  Look for seasonal produce for even more health and nutrition!

Fresh Air and Vitamin D

Fresh air, especially with the coolness of a spring day, is good for your mind and soul! And after months of winter, we need some sun and Vitamin D! Get outside as much as you can during this time of year.  Start looking for local outdoor events in your area. Go to outdoor concerts, take your pets to a dog park, go to outdoor sporting events or simply make time for daily walks.

Being outdoors gives us renewed energy and a much-needed boost, so it’s only fitting that it would be a perfect start to the new season ahead.

Take Charge

How was your winter schedule? Did you find yourself slacking because of the gloomy, cold weather? Take some time to review your schedule. Where do you need improvement? Have you set any new goals for this season for yourself, your family, your finances and your business? What is one thing you can do in each of those categories to make a small step in the right direction?

Need encouragement and accountability? Join our Facebook community for both!

And if you’re seeking a freelance or remote work from home job, take a look at the recent Job Postings on HireMyMom for some options that may be just perfect for what you are looking for!

 

 

 

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#1 Complaint Job Seekers Have…

We hear it over and over again…

“I never hear back from the jobs I’ve applied for.”

I’ll tell you why that’s not good for your business.

1.  It puts your company’s reputation in a negative light as unresponsive and unprofessional.

2.  The next time you post a job, those applicants are less likely to apply because they’ve felt rejected without any feedback or communication at all.

You don’t have to craft a long, drawn out response to every candidate but even a simple, professional response is much appreciated!

Your email can be as quick and simple as:

 

Dear _________,

Thank you for your interest in our position posted with HireMyMom.com.  
 
I wanted to let you know that we have selected another candidate who we feel more closely matches the skills, traits and expertise we are looking for at this time. 
 
We truly appreciate your time and thank you for your interest in our job. We wish you much success in your endeavors. 
 
Warm Regards,
Your Name

If the candidate was a close runner up, let them know. You may need to hire additional help or replace your current hire. Keep the lines of communication open!

We look forward to helping you with your hiring needs.

Please contact us and let us know how we can help.

 

 

 

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7 Strategic Ways To Grow Your Mompreneur Business

If you are a mompreneur who has been working your business for a while, there comes a pivotal point when you seek to take your business to the next level. Whether it’s to increase your income goals, elevate client experience, streamline your processes or all of the above, growing your business will require some high-level strategies.

As a full-time mompreneur myself in business since 1996, it can be easy to get overwhelmed with the details but the best place to start, even when growing your business is to focus on drilling down what has worked best for you so far. And it’s important to keep in mind, that there is no substitute for keeping it simple.

So here are our 7 strategic ways to take your business to the next level right away.

 

1. Reevaluate Current Expenses

Before you dive into all the new ideas you have for your small business, it’s always a good idea to evaluate where you are right now. Make a list of your current business expenses and ensure you are not spending time and money in areas that you aren’t using. Those $15-$20 monthly subscriptions can really add up.

 

2. Juicy Offer

If you have been building an email list with an opt-in through your website great job! Building an email list is one of the best things you can do for your business. With social media platforms changing daily and algorithm’s decreasing the organic reach of content, having a clear and consistent email marketing strategy is a must. When you email your list, you don’t have to worry about how much reach it will get.

Maybe you have a freebie on your website that has been working and now it’s time to create some additional free resources so you have multiple offers to share and market. Consider creating a “Resource Library” on your website where your visitors can sort through the best offer(s) for them. Create pinnable graphics for each offer through a Pinterest Canva template and pin to a free resources board on Pinterest. This will help you capture more leads for your business where you can build a deeper relationship with through email.

Don’t have a freebie offer on your website? Now is the time to create one! Come up with a high value resource that can help your ideal client solve an immediate problem and position you as an expert.

 

3. Email Marketing 

As you build an email list, it’s important to communicate on a regular basis with that list in order to take your business to that next level. Send out a weekly newsletter to share something of value, your latest blog post, tool, video training, helpful hack or resource.

When it comes to email marketing, it’s definitely quality over quantity. The goal is to provide high-level value that can help your ideal client while positioning you as an expert. The goal is not to pitch your audience to buy something (this is a strategy that is okay every so often but 90% of your emails should be high quality value). Pitching your email list with offers constantly will only land you with lots of unsubscribes.

When crafting emails focus more on letting your personality shine through and less on perfecting polished sales copy. Tell a story through your emails and talk to your audience like you are sitting down with them for coffee.

At the end of the email include a photo of you with a bio, a subtle call to action and link to learn more about how they can work with you.

 

4. On Boarding Process

Maybe you’ve built your business doing discovery type calls and while it’s worked, you are wanting to take back control of your time so you can focus on only working with exactly the type of clients your skill sets are best suited for.

Having an on-boarding process for new clients can definitely grow your business by helping to weed out people who are not 100% your ideal client. Create a Google doc that you can direct people to through your website. You can set up this document to email you the responses once it’s filled out.

Ask important questions that can help you determine if a phone call is the next step or if responding with an email to let them know they are not the right fit for you at this time. You can direct them to paid resources or courses you offer, (we will talk about this more below)or refer them to someone who is a better fit.

Having a process to properly vet clients can save you hours of precious time each week so you can spend that time on other revenue generating activities, working with the right clients and spending more time with your family.

 

5. Passive Income Resources

Marketing a business takes a lot of hard consistent work, and you want to leverage the leads that come into your business as much as possible. While not everyone who lands on your website will be a good fit to work with, that doesn’t mean you don’t have value to offer them.

Put together digital products or courses that can generate passive income so you can focus on investing time to work with higher-paying clients. If you are a graphic designer who designs logos for example, you could put together an eBook training of how to create a simple logo for a new website and charge say $27. Those who may not be the right fit for you to work on a larger scale can take a DIY approach allowing you to still earn revenue for your expertise without doing any extra work.

Passive income resources like this are a great way to grow your business since it’s a product you’ve already created that you can sell over and over again.

 

6. Streamline Processes With Templates

Create templates for every aspect of your business for tasks such as onboarding clients, emails, proposals and invoices. Tools like Freshbooks are great for this as they not only manage invoices and expenses, but also client and project notes.

Use apps to track expenses to save you hours at tax time and create folders for client emails so you aren’t spending hours searching for them. Spending time up front to stay organized can greatly increase your productivity and take your business to the next level.

 

7. Batch Your Time

There is nothing worse than feeling like you are going in circles not being productive. In order to grow your business, you need to use your time wisely and batch your recurring tasks.

For example, instead of trying to figure out every day what to post on your Facebook business page, batch that task and work on it each Monday from 9am-10am and plan out the whole week. You may not even need a full hour as you will find that as you create content focusing on one platform, your creativity and momentum will flow more easily.

Now think of other recurring tasks and batch those. For instance, schedule an hour each Tuesday to create pinnable graphics for your blog posts and quote cards in Canva and upload them to your Pinterest boards.

Batching your time will drive up your productivity while creating a higher level of consistency.

There are your 7 strategic tips to grow your mompreneur business. Implement even half of these and your business is sure to flourish!

Looking for more training, networking, support or ideas? We’d love to have you join our HireMyMom community today!

 

 

 

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9 Tools to Help Your Virtual Team Succeed

In our last article, we gave you 10 Key Questions to Ask during the Interview and prior to that we shared 4 Tips on Writing a Great Job Post.

Now that you’ve hopefully found your virtual professional, we wanted to share some tools to that can help you and your team be more efficient, effective and organized. Below you’ll find a variety of tools from time tracking to management to organization to help your team soar to success!

Harvest makes it easy for users to keep track of the time users spend on tasks and projects. It also allows you to spot trends and compares someone’s work hours vs their capacity week over week. Here are four other time tracking options to consider.

Slack– a platform to connect teams with apps, services and resources. From Slack’s website, “When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year’s budget, measure an A/B test, plan your next office opening, and more, Slack has you covered.”

Loom allows you to connect with your team via videos. You can record yourself, your screen or both. Save time by videoing notes, how-tos, directions, and more without spending valuable time emailing back and forth.

Asana  is a free team management tool that allows you to delegate and organize tasks into projects. You can track the progress of group projects while also displaying individual to-do lists.

Trello is a task management tool that gives you a visual overview of what is being worked on, who is working on it and what’s next to do.

Zoom is a great tool if you are looking for face-to-face meetings, a way to share your screen or conduct online meetings.

DropBox and Google Docs let you share and access files remotely. No more emailing files back and forth, now you can easily edit and share files instantly.

idonethis makes it easy for your team to provide quick daily status updates and helps you run your team more efficiently.

And don’t forget we offer, our personal “Small Business Concierge Service” which includes:

    • consultation to learn about the position,
    • writing a professional, descriptive and thorough job post,
    • posting the job on our website (once approved by client),
    • reviewing all applicant resumes and cover letters, including a check of LinkedIn to reality check the resume.
    • Scheduling interviews – Reach out to selected candidates, coordinate interview scheduling,
    • Interviews -prep & conduct interviews, record interview notes, save interview recordings, etc. ,
    • Select top candidate(s) to pass along to client, write candidate summaries, upload interview video file(s) to Dropbox, email client with resume, summary and link to video file.
    • Follow up with client, answer questions about candidates, etc.
    • Wrap-up – Send turndown email to candidates interviewed but not selected, etc. along with final notes.

Contact us for details!

 

 

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10 Key Questions to Ask During the Interview

In our last article, we gave you 4 Tips on Writing a Great Job Post to help you attract some great candidates for your job.

Next you’ll want to narrow your list of candidates down, and then you’ll want to make sure you ask the right questions to confidently hire the best professional for the job.

Here are some great questions to consider asking potential hires:

  • What interests you about this job?
  • What other virtual jobs have you held and what were your responsibilities?
  • What did you like and dislike about this job(s)?
  • How do you structure your work day?
  • How do you handle disruptions?
  • What do you like and dislike about working virtually?
  • How do your skills and experience fit this job?
  • What makes you think you are the best candidate for this job?
  • What is your top tip for having a successful virtual working relationship?
  • How would you describe yourself in 5 words?

 

If you want to get more in depth, the Book, “Who”, authors Geoff Smart and Randy Street outline a thorough process for hiring “A” players. The process may be overkill for some smaller remote roles but the basics of the process provide a solid foundation for selecting the right candidate. 

The interview questions Smart and Street recommend are easy and conversational. They recommend an initial phone interview asking the following questions:

  1. What are your career goals? 
  2. What are you really good at professionally? 
  3. What are you not good at or interested in doing professionally? 
  4. Who were your last five bosses, and how will they each rate your performance on a 1–10 scale when we talk to them? 

Each of those questions should be followed up with “tell me more”, “how” and/or “what” to dig deeper to gain more insight about the candidate and their performance, work ethic and skill level. Other tools and resources are available on their website. 

 

After you’ve interviewed the candidate make sure to contact at least 3 of her references to see what they have to say about her and her past work.

Once you’ve asked these questions and talked to their references decide which candidate:

  • Has the skills you are looking for or is a quick learner willing to be trained,
  • Is confident, reliable and trustworthy,
  • Is Independent, self-starter, and doesn’t have to be micro-managed,
  • Meets deadlines and stays on task,
  • Is a great communicator both verbally and in writing.

 

Hiring a great remote employee or contractor doesn’t have to be difficult. Putting in a small amount of time up front and being intentional about the process will help you and your hires have a much more productive, satisfying and successful outcome!

And don’t forget we offer, our personal “VIP Concierge Service” which was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process.

With our full service Concierge service, our HR Specialists will do it all for you start to finish and present you with the top candidate(s).

 

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10 Action Steps To Go From Corporate Job To Working From Home

So you’ve made the decision to transition out of that corporate job into working from home. Let us be the first to congratulate and celebrate with you! As a mom who made that same decision for her life and family and as a business woman working with mom professionals for over 20 years, I know full well what a huge stepping stone this is for you.

 

While this is an exciting time of change and looking forward to a bright future of following your passions and doing things your way, it can also be a scary time full of uncertainty and unique challenges that you did not face with a corporate career.

 

Here are 10 actions steps based on my own personal experiences, advice from mentors and networking with other moms who have successfully transitioned from a corporate job to working from home to help you navigate this new territory.

 

1.  Fire Your Fears

You fired your boss and now you will have to learn how to fire your fears. Fear of the unknown, fear of failure, fear of not having all the answers, fear of doubt, fear of comparison and yes even the fear of success and the responsibility that comes with it. While a corporate job is not perfect there is a certain level of assurances like knowing where your next paycheck will come from.

 

Doubt will creep in at times so embracing that as a new normal, one that everyone goes through, will help you work through those moments a lot easier. You know yourself best and what works so make a plan of how you will feel the fear and push forward any way (prayer, meditation, exercise, etc.)

 

2. Create A Schedule

There is something to be said for having a routine. Most humans thrive with one and for us moms, a schedule is a necessity. With a corporate job you surely had a time you needed to be up and a time the kids needed to be dressed in order to make it out the door on time or your day most likely got thrown out of whack.

 

While having an at home business has the advantages of flexibility to work when you want, how you want and where you want at the same time without a schedule your day will feel like a free for all and your productivity will be minimal. It will probably take some tweaking to figure out what works but having a daily schedule will be crucial to your success.

 

Some tips of the trade include batching your work on certain days like for phone calls, computer work and for running errands. Sure, there will be hiccups along the way but a schedule ensures you can quickly get back on track. Communicate with your family so they know what to expect; time you have set aside for work and time for family.

 

3. Develop A Network

Working from home can be a huge blessing, without a doubt, but it can also feel isolating. Relationships you had through your corporate job may even fade away as others don’t understand or unfortunately feel jealousy about your new path. Having a network of like minded moms who understand the struggles of mompreneurship can be a priceless asset for you to tap into.

 

4. Consult An Accountant

Being your own boss comes with it’s perks like business expenses and tax write offs but it’s important to know up front how to run your business legally and professionally so there are no surprises down the road. Depending on your state, you could be required to create an LLC or DBA and file for a federal tax ID number in order to do business. Find out these requirements up front and put a system into place for tracking your business expenses. Tools like FreshBooks and QuickBooks are great resources to help keep you organized.

 

5. Create A Vision Of What You Want

Setting goals is a measurable way of tracking your home business ambitions. Take some time to create a clear vision of:

  • How much income you want/need on a monthly basis

  • The number of clients you need each month to reach that goal

  • What a life of having a full time business doing what you love looks like

  • How you want to feel as your own boss

  • How you will use your business to serve and give back to others

 

6. Stand Confidently In Who You Are

You will soon find the world of business ownership to be a very noisy one. There is no shortage of “experts” out there trying to tell others the best way to run a business. While mentoring and coaching can be beneficial it’s also important that you stay out of the advice rabbit hole and stand firmly in who you are and what you want for your life and business. This will require putting on a filter and using discernment to sort through the make $10K your first month sales pitches, fear of missing out marketing tactics and gurus selling programs.

 

7. Get Up And Running

While it’s okay to plan out your business and approach it in an organized fashion, you will also have to let go of things like perfectionism and having all the answers before taking action. This journey will require taking leaps of faith and being okay with building your wings on the way down. You will make mistakes but you will also learn from them in order to do it better next time. If you sit around trying to create the perfect website, perfect business cards, perfect marketing strategy before taking action you will be sitting stagnant and definitely not making progress to reach your goals.

Focus on the most important pieces of your business that you need to get up and running and go find your first client.

 

8. Hire A Coach

Running a home based business will come with it’s unique challenges and require you to tap into yourself in a way that you may never have before. Hiring a business coach can be a great asset in helping you navigate this transition more smoothly so you aren’t figuring it all out on your own (saving you time and money). This may or may not be in the budget. If it is, do your due diligence and find a coach that specializes in the areas you need most.

If hiring a coach is not in the budget right now, seek out business coaches and learn as much as you can from them through their free tools like blog posts, email newsletters, etc. until you can afford more one on one coaching.

 

9. Have A Creative Outlet

While there is a lot of marketing out there referring a home based business to things like “the dream lifestyle you can do from your laptop while sitting at the beach” it’s far from being that glamorous especially for someone just starting out. It’s not a path free from stress, actually quite the contrary so while you need to have a plan for how you will run your business it’s equally important to have a plan of how you will decompress.

 

Having a home based business means you can make more time for the things you love to do so do them. Read more books, go for more walks, do more painting, play your piano more. As you make plans for how you will work, don’t forget to also make plans for how you will play and enjoy life.

 

10. Get Frugal

Transitioning from corporate job and stable income into a home based business with fluctuating revenue means you will have to rethink your spending habits. Adopt a budget and get more frugal to guard yourself from financial stresses. Running a business and navigating these new waters will be hard enough without adding money problems to it.

Shop more thrift stores, clip more coupons, go through your expenses and see where you can trim some fat. There is no shame in being frugal, it’s a smart savvy way to live especially while starting up a new business.

 

I hope these action steps have inspired you as you transition from corporate woman to CEO Mom Professional! I believe in you and I pray you know God does too.

 

If you found these tips helpful be sure to pin it to a Pinterest board so you can easily find it later. Are you looking for more support as a mom professional transitioning out of the corporate arena to running a full time business from home? Join our community of mom professionals and check out our latest job postings.

 

 

 

 

 

 

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4 Tips to Writing a Great Job Post

As a business owner, we know that your time is valuable, and you do not want to spend unnecessary time on the hiring process. That’s why we’ve created a strategy to help you attract and hire the best candidates for your needs.

The first thing you need is a great job post 

A well-written job post will:

  1. Include a brief overview of the job role and responsibilities including an explanation of the tasks the candidate will be doing.
  2. Indicate any specific experience or skills you are looking for.
  3. Give estimated hours needed per week and if applicable, the specific hours of the day the candidate is needed.
  4. Include your company / team values. Give the candidates insight to what’s important to you and your company to make sure they are a good fit for you and your business.

Here is an actual job post we’ve had on HireMyMom: “I’m looking for a VA I can grow my business with long-term. Hours will increase with growth. I need soeone good.”

Not only does the job post have spelling errors but it does not include any real information about what the job entails or what skills the candidate needs.

Aim for clarity with your job postings.

If you want qualified, experienced, knowledgeable applicants, make sure you job posting is clear and thorough. It doesn’t have to be long but make sure the applicants have a clear understanding of what you need.

If you need ideas to get your kick-started, try doing a search for “______ job description” and work from some of the duties and skills you find online. You can then refine it to reflect exactly what you are looking for.

If you would like us to craft the job post for you, contact us or if you would like help with the entire process, we do offer our personal “Small Business Concierge Service” which includes:

    • consultation to learn about the position,
    • writing a professional, descriptive and thorough job post,
    • posting the job on our website (once approved by client),
    • reviewing all applicant resumes and cover letters, including a check of LinkedIn to reality check the resume.
    • Scheduling interviews – Reach out to selected candidates, coordinate interview scheduling,
    • Interviews -prep & conduct interviews, record interview notes, save interview recordings, etc. ,
    • Select top candidate(s) to pass along to client, write candidate summaries, upload interview video file(s) to Dropbox, email client with resume, summary and link to video file.
    • Follow up with client, answer questions about candidates, etc.
    • Wrap-up – Send turndown email to candidates interviewed but not selected, etc. along with final notes.

Contact us for details.

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5 Keys to Success as a Mompreneur

Being a mom and running your own business is no easy feat. You have one hand on raising the next generation and the other slaying your day as a mom boss. So how do you do it? We’ve got 5 keys to success to help you. 

Be Passionate

First of all, Be PASSIONATE about what you do. If you love what you do, working and making an income are met with enthusiasm and eagerness. Not only will you enjoy it, your customers and clients will enjoy doing business with someone who truly loves what they do. If you do not enjoy your line of work, consider what other options you have. Do what you love and the money will follow.

Find Your Balance

BALANCE is KEY! You must make a conscious effort to give adequate time to each area of your life that is important to you. That includes your business, your health and wellness, your marriage, your family, your faith as well as recreation / relaxation. Periodically review where you are in your business and personal life and make adjustments as necessary to meet your goals and to keep your life in balance. Finding balance is one thing; keeping it is another. You’ll want to consciously keep tabs on where you need to make tweaks and adjustments to keep your life as balanced as you can.

Keep Learning

Be a CONTINUAL LEARNER and frequently seek ways to learn, grow and improve your business. New technology, apps and tools are continually being brought to the market. Make a point to regularly seek out new things to learn. Take online training. There are so many options out there. Ask for feedback and suggestions from those you trust — this includes your customers, friends, family, networking colleagues, etc. Don’t let your business get stale.

Make New Connections

NETWORK! Look for ways to network with other virtual professionals and small business owners both online and in person. Attend local networking meetings, join online groups, interact to serve and to learn. Be open to collaborating with other small businesses. You will not only gain business insight, you may make some great new friends and connections.

Remember the Golden Rule

Have awesome CUSTOMER SERVICE. Treat others the way you would want to be treated! Clients and customers are generally very loyal to a business that has wonderful customer service. Make every effort to make your clients feel valued and special. Go above and beyond when you can and let them know how much you appreciate their business. 

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3 Mistakes to Avoid When Hiring a Virtual Professional

Hiring someone to work for you off-site means you don’t have the luxury of meeting them or training them in person. And because of that, there are some things you should know to help make the working relationship more successful from the start.

Don’t hire by the resume alone

Hiring someone is more than just their experience on a piece of paper. You’ll want to interview over Zoom, Skype or similar tool that allows you to meet them face to face.

Ask how they manage working independently? What other jobs have they had working virtually for someone? What mistakes did they make? What did they learn?  Ask them about their organization skills and how they organize their day? What motivates them? What distracts them? Also be sure to talk to their references to get a feel for how they viewed the quality of their work.

Always ask for references and check them! You’ll want to know what type of employee (or contractor) they were. Were they reliable? Did they do a good job? What areas did they not do so good in? Are they trustworthy? Would they hire them again?

Request a background check through SafetyPin (Digital Trust Badge) especially if they will be dealing with private or sensitive information or have access to any private information.

 

Don’t assume they’ll know how you want it done

Before you hire virtual help, be clear about what you want done, how and when you want it done. The more clear you can be and the more meticulous your instructions, the better opportunity your new hire has of understanding and succeeding at this new role.

Create a Google Doc and add procedures and instructions that can be modified and added to the role develops.  The more implicit your instructions, the better chance you have of someone doing things how you want them done.

 

Don’t neglect to check in

For the first month or two, plan to check in regularly about progress and questions. You should be able to tell pretty quickly if the work is being done correctly. If not, determine what changes need to be made. Set parameters, guidelines and/or deadlines that need to be met.

Set up ways to monitor their progress going forward. You may want them to copy you on emails if they are responding on behalf of your business or send weekly reports of tasks completed so that you can check them initially to make sure the job is being done correctly and has been understood. If applicable, use collaboration tools such as Slack, BasecampAsana or Trello so that you can monitor, collaborate and train as needed.

Progress checks and regular communication are the main keys to success once you’ve hired your virtual professional. Follow these tips and your chances of success will skyrocket!

If you are looking for a virtual professional, be sure to check out the awesome talent on HireMyMom.com.

And don’t forget we offer, our personal “Small Business Concierge Service” which includes:

    • consultation to learn about the position,
    • writing a professional, descriptive and thorough job post,
    • posting the job on our website (once approved by client),
    • reviewing all applicant resumes and cover letters, including a check of LinkedIn to reality check the resume.
    • Scheduling interviews – Reach out to selected candidates, coordinate interview scheduling,
    • Interviews -prep & conduct interviews, record interview notes, save interview recordings, etc. ,
    • Select top candidate(s) to pass along to client, write candidate summaries, upload interview video file(s) to Dropbox, email client with resume, summary and link to video file.
    • Follow up with client, answer questions about candidates, etc.
    • Wrap-up – Send turndown email to candidates interviewed but not selected, etc. along with final notes.

Contact us for details!

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