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July 9, 2018 0 Comments

4 Tips to Be an Effective Work From Home Boss

There are many tips out there on how to be an effective manager, but it goes to another level when you’re managing a remote team.  Your workers are out of sight, and it’s very important that you manage them, hire the right people, and still stay sane in the process! Managing home based employees can be a challenge at first, but it will give you more flexibility and freedom if you master it.

Read along for some of our best tips for management of remote teams.

Manage reasonably

Since you can’t physically be with your employees, it can be tempting to micromanage every task, client, and project.  But this goes against everything that work from home can be – flexible and less stressful.

You must start by trusting your employees, and that comes with hiring the right people.  Hire those who know if they’re productive independently, and who never give you reason to question what they’re up to.  With work from home jobs, it can be helpful to have a trial period of 30-60 days so you’re able to see this in real time.

Get together

Although your company is remote, it’s important to get together in person if and when you can.  Whether it’s for a mini retreat, incentive trip, or convention that will build your knowledge, it’s helpful to get your team together.

When you get together in person, you get a chance to really connect.  You build relationships, get to know each other, and discuss the business, which ultimately builds more bonds and solidifies trust.  On top of this, it can be fun for a remote worker to get to meet their team in real life.

Don’t forget that they also don’t get to see their co-workers very often, so you can bring this benefit to them and allow those relationships to strengthen as well.  When a team is reliant and trusting among co-workers, everything runs more smoothly and more effectively.

Invest in a program

There are many programs – free and paid – that allow you to more easily communicate with your team via video.  You have the free options of FaceTime, Skype, and the free option of Zoom meetings. For paid options, you can utilize chat options such as Slack, Sococo, or any other online communication program that also features video.

Even if you don’t do video communication on a consistent basis, it can still be fun to do from time to time.  When you aren’t using the video feature, be sure that you’re still communicating often. Group texts, client management systems, and Facebook chat are all great options.

Ask for details

While you shouldn’t be consistently micromanaging, keeping tabs on your team is still key.  Ask for detailed timesheets if that’s helpful at first, or you can do daily summaries. Whatever you need to feel at ease, while still allowing your team some freedom, is very important.

You can also utilize tracking software and time management software, if your team should need that.  Establish a solid process for reporting results and deliverables to the company and/or to your clients.  At the end of the day, this is your business, and work still needs to be done.

Becoming a manager of remote teams is all about the balance! Take some time to figure out what you need to feel comfortable, while still giving your team trust and getting the work completed.

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June 4, 2018 0 Comments

4 Ways to Share Information as a Remote Team

 

Remote teams are becoming more and more prevalent as more people work from home.  Although working from home tends to boost productivity, eliminate sick days and commuting, it can also make communication more difficult.

As businesses grow and hire more employees, communicating as a remote team becomes crucial.  Read along for some of our best tips for staying connected in a home based career.

Use a program

There are several programs out there that can make communication and collaborative work much easier.

Google Drive features word documents, spreadsheets, forms, presentation templates, and other options that allow you to work as a team.  The best thing about Google Drive is that it consistently saves and updates the documents, and you can share them in real time amongst your team members.  Additionally, it’s a free service.

For chatting, Slack is an option that allows you to speak to your team throughout the day, while saving conversations and making things more streamlined.  It’s the perfect place to message, share files, and collaborate in one location.

Lastly, you can try an option such as Basecamp for client management and team communication.  There are “Projects” for each client, and each member of the team can add notes, Discussions, files, folders, and so on.  An added benefit is that you can share this data with your clients, taking your collaboration to the next level!

Try texting

High-tech programs are great, but sometimes a little bit of communication is all you need.  Texting is an informal way to stay in touch with your remote team.

If your team is smaller, or more casual, you can begin a work group text and keep in touch throughout the day.  You might even create specific check-in times and a protocol for using the group text. This can also be fun, as chatting with your team also fosters stronger relationships and bonds that go beyond the workplace.

Set a meeting

Meetings are incredibly important for remote teams! Since you don’t see each other very often, communication is key.  Keeping a running meeting on a daily, weekly, or monthly basis is crucial. Depending upon the size of your team, the complexity of projects, and other methods of checking-in, the scheduling around these meetings might change.

Either way, keep meetings productive, quick, and as a way to check in.  Do you need to address client issues daily? Set it up. If a weekly meeting is enough, keep it to a format that works for everyone, and create a schedule so that team members feel heard, productive, and that they are using their time wisely.

Set expectations

Expectations aren’t just important on an individual basis for at-home employees, they’re also needed for teams.

We already addressed meeting and check-in schedules, but what else is expected of your team?  Do you require detailed time sheets? Client or work summaries on a daily basis? Set these parameters up front, and be honest about them in the hiring process.

It’s important to stay out of micromanagement territory, but there’s still a great need to stay on top of employees.  Since you aren’t meeting in the traditional office daily, keeping tabs is more than fair. Simply establish a schedule, protocol, and method of expectation that works well for everyone and their schedules.

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March 19, 2018 0 Comments

4 Resources for Remote Teams

Successfully managing remote teams is becoming more necessary as telecommute jobs are more widely available.  There are countless tools and options to make this possible, and we’ve narrowed down some of our favorite options.

Whether you’re looking to track time, communicate with your team, or send professional invoices and billing notes, we have something for you!

Slack

Slack is a great communication and messaging tool that keeps everything in one place.  According to Creative Boom, with Slack you can “hold conversations that are open to others or private; organize and prioritize conversations based on topic or project; share files; connect up your favorite tools; search the archives later” and more.

It also integrates with several other productivity products and allows your workflow process to be more streamlined.

Google Drive

Google Drive offers everything you need to communicate! You can create documents via Google Docs, spreadsheets via Google Sheets, forms via Google Forms, slideshows through Google Slides, and so on.  It also automatically saves and updates, so you can make changes in real time with your team.

You can search for and share files, create folders, and generally work together on projects as they’re happening.  Google Drive offers “online storage, so you can keep photos, stories, designs, drawings, recordings, videos – anything,” according to their website.

The first 15GB of storage is free, then goes to $1.99 per month for 100GB.

Moon Invoice

Moon Invoice is a simple billing and invoice tool that lets you complete tasks such as businesses accounting, estimates, purchases, payment reminders, and so on.

According to their site, “Not only you could add and manage multiple business but you can also create unlimited invoices.  Irrespective of the nature of business, whether you are trying to simplify the complex business model and process, maintain databases, remove errors and simultaneously increase the efficiency online invoicing, Moon Invoice lets you do it all effortlessly.”

Moon Invoice offers a free trial and then costs $14.99 to purchase with unlimited invoices.

For Windows: https://www.microsoft.com/en-us/store/p/moon-invoice/9wzdncrdchr8

For Mac: https://itunes.apple.com/us/app/moon-invoice-easy-invoicing/id1109397812?mt=12

Basecamp

Basecamp is a great tool for teams, and it comes with many features.  It’s a great project and client management tool that offers messaging, to-do lists, schedules, file storage, document storage, chat, and more.  You can share information with your team and/or your clients, and it keeps everything in one convenient location.

You can also sync it with Google Docs, so if you want to take notes in a separate location, it can all be stored in Basecamp in the end.

If you’re looking for more tools with helpful descriptions, check out this comprehensive list from Creative Boom.

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January 15, 2018 0 Comments

5 Time Tracking Options for Virtual Professionals

When you work remotely or hire virtual professionals, you need a reliable way to track hours. Small businesses want to see how their virtual contractors or off-site employees are spending their time.  And contractors need a professional and reliable way to track their hours and bill their clients.

We’ve complied a list of some of the most popular time-tracking websites below. Many of these tools also integrate with other team and client management software which can be very helpful.

Toggl

Toggl makes it easy for you.  “Logging time with Toggl is as easy as it can possibly be. Just click a button to start the timer, and stop it once you’re done with your tasks. Simple as that, on any device.”

Toggl also allows you to log time anywhere on the web, so you don’t have to login to Toggl every time.  You can also discover what’s taking up your time via their visual reports option, so you’re able to visually see how long each task takes, as well as the time spent by your team members.

Pricing begins at $9.00 per month for the Starter level, and goes up to $49.00 per month for larger organizations and those who want additional features.

Harvest

Not only can you track your own time on Harvest, but you can see where your team’s time is going as well.  “Harvest collates this raw timesheet data into a visual summary of where your team’s time is going,” according to their website.

You’re also encouraged to keep track of Projects, so things never slip through the cracks.  According to their features, you can “Keep your projects on track (and make sure your business is going strong) with answers to key questions, courtesy of intuitive visual reports pulled right from your timesheets.”

Pricing is free for one person and 2 projects, and goes up to $12.00 per person, per month if you purchase for a team.

Timely

Timely offers great features that allow you to “Let your timesheet create itself. All you need to do is to confirm.”

The site allows you to create an automatic timeline based on tasks, from your calendar, which you’ve completed in an easy to see and use format.  This was created because “People forget what they worked on, and they don’t want to spend time tracking time. So they avoid it, and you have to chase them down. That’s where Memory comes in: A radical new way to track time,” according to the Timely website.

Pricing begins at $7.00 per month and goes up to $59.00 per month for larger teams and more in depth features.

MyHours

MyHours allows you to “Start or stop timer with a single click, switch timings between tasks in seconds or, just as important, pause for a coffee break.”

MyHours also has the capability to set variable hourly rates, report work to your clients in style and detail, and do this via PDF and Excel reports.  They also offer a graphic breakdown of your work, so you’re able to see how your time is spent, how tasks are going, and what your team members are up to.

Pricing begins for free, and goes to $6.00 per user, per month for more capabilities, such as budgeting, billing, additional team members, and more.

Paydirt

Paydirt offers Smart Time Tracking, which means you can “Use the built in tracker to start a timer for any client in one click. Tracking time is a pain, but Paydirt takes the sting out,” according to their website.

It also integrates with Basecamp, Trello, Redbooth, Google Chrome and Zapier. Pricing begins at $8.00 per month for a single user, and up to $149.00 per month for a large agency of 20 team members.  “Smart Reminders” allow you to “determine who you’re working for automatically, and adds a link to start a timer right there on the page.”  It’s a very simplified option that keeps you on task.

 

 

 

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September 18, 2017 0 Comments

4 Top Tips to Be a Successful Work From Home Employee

We’ve talked a lot about being a successful leader and manager, but how do you go about being a successful work from home employee?

Whether you’ve recently come from a traditional office job or you’ve been a home based worker for years, it’s always a good time to reevaluate what you’re bringing to the job.

Track your time

To be a successful worker, it can be helpful to track your time.  Whether this is done at your boss’s request or to see where you’re putting your time, it can help you prioritize.

One of the best ways to be a solid employee is to know how to prioritize and not let things slip through the cracks.  Tracking your time is also incredibly helpful if you’re paid by the hour, as your employer will appreciate the details.

Communicate, communicate, communicate!

The best employees are those who communicate! If you go off the grid, especially in a work from home position, it can spell trouble.

If your employer doesn’t know what you’re doing, they may start to lose trust and begin questioning your employment.  Do your best to communicate with your employer on a consistent basis, and even do check-in calls as needed.

If you do client work for your employer, be sure that any communications are clearly noted there as well.  Since you aren’t in a traditional office environment, staying in contact via email, phone, and text becomes even more crucial!

Make a schedule

Along with tracking your time, a schedule can help you stay on task.  It can be best to make an outline of your work week schedule for the upcoming week.  Start with the items that you do on a daily basis, then add in other items based on due dates.

From here, you can add the “special” projects and unique items as they come in.  Working with a schedule or to do list also helps things to not get missed, as they simply go to the next day’s schedule if they aren’t completed.

Build relationships

Staying connected and being a successful work from home employee begins with communication.  Once that trust has been built and nurtured, you can begin to build relationships with your employers and co-workers.

Since everyone likes to work with those they know, like and trust, establishing strong, trusting relationships with your team is very important.  This will ensure that your value is communicated beyond the professional sphere.

Being a good employee involves personal accountability and responsibility, solid scheduling, and lots of communication! If you take time to do these things on a consistent basis, you will certainly find success as a home based employee.

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August 28, 2017 0 Comments

4 Top Qualities of the Best Managers

Being a good manager is more than simply showing up and giving orders.  In today’s world, it’s important to develop an array of qualities that bring out the best in your employees.

According to a study by Dale Carnegie Training, “29% of the workforce is engaged, 45% are not engaged, and 26% are actively disengaged.”  These are alarming numbers, and much of employee engagement deals directly to the employee’s immediate supervisor and manager.

Read along for some of the top attributes in being a successful manager with engaged employees.

Empathy

Empathy is fast becoming the number one trait of managers! When we express empathy, we’re relating to the feelings of others.  As a manager, being empathetic will allow you to interact on a more personal, effective level.

When your employees sense that you care about them, their current situation, their workload, and so on, they’re much more likely to come to you before things get bad.  This allows you to increase employee retention and put out those fires before they get too big.

Present

It’s a tough thing to be present in today’s technological world! As a manager, your presence is not only appreciated – it’s necessary.  When you’re present and communicative with your employees, they feel that the matter, and they’re more likely to stay in contact on a consistent basis.  When you have work from home employees, this is especially a bonus!

According to OfficeVibe.com, 69% of managers are uncomfortable communicating with employees.  When we’re uncomfortable, we tend to stop communicating and leave things in a confusing state.  Once you’re disengaged and uncommunicative, employees begin to question motives and lose morale.

Trustworthy

As a manager, your actions are always on display.  You become the example for your employees, so “Do as I say, not as I do” will not work! This does not inspire confidence in your employees.  Your actions and words must match, which is the hallmark of a trustworthy person.

When your employees trust you, it gives them the confidence that you’re capable of leading them.  Like it or not, employees want some reassurance in their work and the direction of the business.

Another way to establish trust is by being direct.  It’s important to be empathetic, as we’ve stated before, but to keep employees trusting that you’re looking out for their best interest, keep things simple.  From your requests to your meetings, keep to the point as much as possible.

Driven

It’s hard to expect your employees to work hard and feel fulfilled in their job if you don’t.  We all ebb and flow in our job satisfaction, but as a manager, you need to work to ensure that you stay positive – or make a change.

Stay driven in your business purpose and work to drive everyone else and keep morale high. If you’re miserable, how will your employees act?  Your drive will show in your daily work and communications, so do all that you can to remember why you started this business, and why you enjoy doing what you do.

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August 10, 2017 0 Comments

4 Tips for More Effective Meetings

Whether you work from home or in a traditional office, meetings are typically a part of your working life. They often get a bad rap as being ineffective, too long, and pointless, but they don’t have to be!

As a manager or supervisor of employees, you can change the outcome and effectiveness of meetings. Read along for some best tips and advice to hold meetings that are worth the time of your employees.

Determine if it’s needed

The first step to ensuring an effective meeting is to see if you even need one! Ask yourself:

 

  • Can my questions be answered easily in an email or over the phone?

  • Is this more of a question for one person versus a whole team?

  • Are the topics needing discussed going to be of benefit for the whole team?

 

You can potentially address questions or small issues via phone, email, or with one person much more effectively, versus involving your whole team’s time. This isn’t always the case, but it’s important to only hold meetings that serve a purpose.

Create a schedule

Once you’ve established that your meeting is necessary, it’s important to create (and keep to) a proposed schedule. While things can veer off course slightly, schedules will keep you on task and on time. Start with the topics to be discussed, then allocate a realistic amount of time for each topic. Be sure to leave time for further discussion and questions at the end of the meeting.

Take notes and distribute

Delegate someone on your team to take good notes, and be sure that they’re written in a way that all can understand them. Once the meeting is done, make sure that this person sends the notes to all meeting attendees. You can also start a team Google Document that keeps the notes in an easily accessible format in one place.

Keep it short

No one likes a long meeting! We’re all busy and other tasks need to get done, but sometimes a meeting is just necessary. Whether it’s to recap client notes and activity, to address a specific question or issue, or just a time to get the team together, meetings are still important. When you put more attention into determining if your meeting is necessary, putting organization and scheduling at the forefront, and making the most of the meeting time, your employees will appreciate your efforts to conserve their time.

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May 30, 2017 0 Comments

5 Ways to Get Your Employer to Let You Work From Home

While there are plenty of work from home jobs out there, sometimes it takes a less traditional route to get there.  If you’re currently in an office setting, but would like to make the case for working from home with your employer, read along.

We’ve compiled some best tips to work with your boss on a home based arrangement.  While it’s becoming more and more common, there are still traditional bosses who see the office as the only way.  Fortunately, we know that working from home offers flexibility, increased productivity, and other benefits that may sway their decision.

Present the benefits

This is the time to make your case! It’s proven that working from home increases productivity by a large margin.  According to remote.co, “two-thirds of managers say employees who work remotely increase their overall productivity.”

According to Forbes.com, productivity increases can be attributed to more well-timed distractions, the environment of working at home, and optimized communication, to name a few.  One might initially think that productivity would decrease, but it’s exactly the opposite.  Additionally, sick days are reduced – yours and your kids’.  You might still be able to work from home while ill, and also care for a sick kid without taking hours away from the office.  There are a host of work from home benefits that directly benefit your employer!

Give a demonstration

If you can get your boss partially on board, now is the time for a demonstration. Ask if you can set up a trial for 2-3 days per week for a couple weeks.  This is the time to be productive, show that you’re still available for communication, and generally show why you should be allowed to work from home.

Show the costs

Since saving money is a large benefit with remote workers, you can also give statistics on monetary savings from an employer’s perspective.  From commuting, to office space, to computers and office supplies, a lot of money can be saved by remote workers.

Additionally, there are fewer travel costs, far less sick days, and higher retention rates, due to higher job satisfaction reported in remote workers, according to Entrepreneur.com.

Show your productivity

Show what you can do! While it’s important not to go all out and exaggerate the amount of work you can get done from home, really focus your efforts during your trial period.

It’s important to show that while you’re not in a traditional office setting, you can still get your work done – and then some!

Negotiate

If your work from home experiment goes well, do your best to negotiate something that makes everyone feel comfortable.  Since your boss may be more traditional, a full-time home based arrangement may not be best in this case.  Working from home doesn’t need to be all the time, but perhaps begin with 1-2 days at home per week.

If this arrangement continues to go well, and your employer is seeing your productivity and the benefits, you may be able to arrange it into a full-time position.

If your goal is working from home, it’s worth the effort to have an honest discussion with your employer.  It might not fly for everyone, but it’s worth the conversation.  Working from home saves money, boosts productivity, and allows for better work-life balance and happiness!

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May 8, 2017 0 Comments

5 Tips for Hiring for the First Time

Hiring can often come with a lot of pressure – managing the job posting, interviewing, and hiring the right person can be a daunting experience.

Although many managers and employers are pros at this, what if you’re hiring for the first time?  Read along for some best practices in hiring as a novice.  With the right preparation and mindset, you can be sure that you’re on your way to hiring successful candidates. If you prefer to have someone do this for you, check out HireMyMom’s Concierge Service.

Create the right post

Creating the right job posting is key in attracting the right candidates and fully understanding what you’re seeking.  It’s important to be thorough when creating the position, including necessary skill set, education, experience level, pay, and more.  If you forget key components or realize too late that you are seeking a certain type of person, you may have to go through several rounds of the hiring process.

Save yourself some time, effort, and expense by nailing the job description from the beginning.  This also includes using the right posting sites that avoid spam.  More reputable sites help to weed out spam hirees, as well as have your post seen by serious applicants.

Be prepared

When it comes time for the interviews, be sure that you’re prepared.  This will also reduce time spent on interviews that weren’t properly organized and stalled the hiring process.  Begin by asking the right questions, which would feature a good mix of past experience, knowledge of the job position and company, and personality fit questions.

Be prepared for conversations and negotiations around pay as well, and know which response is appropriate for your company.

Make sure you’re thorough

By being prepared and organized, you’ll be well on your way to being thorough in the hiring process.  It might be helpful to start by coming up with your own screening process, and create a checklist around this.

To begin, ensure that each applicant has contributed every material that was asked for.  If they have, look at every aspect of their cover letter and resume for keywords and matching qualities and experience that fit the job position.  You might have a kind of criteria that must be met, which allows you to adhere to your posting and make smart hiring decisions.

Be a great listener

It takes more than a checklist to make smart hiring decisions – you also have to be sure that you’re hearing everything accurately.  Listen to what each applicant says – or doesn’t say.

Do they know about your company and enough about the position?  Are they a great person but not a fit?  Listen closely to ensure that you’re truly hearing what the prospect is saying correctly.  It can be easy to jive with a personality, when the skills or lacking.  On the other side, someone might be great on paper but not a personality fit to your brand.  Listen closely to what is being said!

Set expectations

Unmet expectations can be the cause of many problems, especially in hiring.  It’s best to let your potential hire what’s going on from the very beginning.  Is there a trial period for this position?  How are tasks evaluated?  Does this position require tracking time? Do you report daily?

Make sure job and communication expectations are set up early to avoid any issues. Also, be sure to let your new hire in on time frames and deadlines for starting up, since that’s typically the most frantic part of any new job.

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April 17, 2017 0 Comments

4 Ways to Manage Home Based Employees

Working from home provides a lot of opportunity for flexibility and work-life balance, but it also presents unique challenges.  One of the main obstacles can arise in managing employees, as there’s not quite the amount of accountability that occurs in a traditional work environment.

Although management of employees can be tricky, it’s something that can be sorted out with a bit of forethought.  Read along for our best tips for successfully managing home based employees.

Management Software

There are several options out there for managing your employees and projects from a distance.  Basecamp is a very popular option, but there are others out there as well.  These programs allow users to log in remotely, complete tasks, share documents and checklists, and general stay in contact on a daily basis.  It’s easy to see what your employees are getting done, as well as seeing if they remain active on the site.

They can start as low as free and go up in price, typically depending on number of employees.

Click here to view a list of options that are comparable to Basecamp.

Timesheet

When your employees work remotely, it’s important to keep track of their time on a consistent basis.  Whether they’re project-based, hourly, or salaried, have them document their tasks in a detailed timesheet.  This doesn’t necessary need to be an ongoing practice, but it helps to establish the relationship and expectations in the beginning.

Determine how you’ll calculate time: by 10-minute intervals, 30-minute intervals, hour-long intervals, or simply project-based.  This establishes trust between you and your employees, and allows you to see how quickly they’re able to complete the work.

Additionally, some of the project management options allow you to track time and see which tasks employees are working on in real-time.   Timecamp, ClockSpot and MyHours are examples of this option, and it can be an easy way to keep track of time.

Weekly communication

Weekly calls and email communication are key to managing a remote team.  In general, having home based employees will require more communication.  Set up a time that works for everyone that includes a weekly call with the entire team.  This is a great time to review client obligations, any issues, and obstacles that might be in the way.

When you have a regular appointment for communication, you avoid issues before they get out of control.

Manage expectations

Remote employees don’t have to be a challenge to manage, as long as the correct expectations are set from the beginning.  If you’re requiring management software, take the time to explain and train any new employees in using it.  If a timesheet is required, be sure that they know what that needs to look like.

Additionally, ensure that they’re given every chance to succeed.  It can be an adjustment to work in a home based environment, and expectations do vary from traditional offices.

While you may have more flexibility in a work from home position, you may have to put some more checks in place to ensure that work is being completed effectively.  Luckily, with the advances in technology and communication, this is not only possible, but much more simple!

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